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Darla Moore School of Business

Our Research

  • Adhikary, A., D.K. Sundar, Sharma, A., Jayaram, Jay. Impact of buyer-supplier networkcomplexity on firms' greenhouse gas (GHG) emissions: An empirical investigation. International Journalof Production Economics.
  • Ahire, S. and J. Jensen, 2019, “Snider Tire Optimizes its Customers-Stores-Plants Transportation Network.” Interfaces.
  • Anand, G., Chandrasekaran, A., and Sharma, Luv. Sustainable ProcessImprovements: Evidence from Intervention-Based Research. Journal of Operations Management.
  • Chaudhuri, A., Gerlich, H.A., Jayaram, Jay, Ghadge, A., Shack, J., Brix, B.H., Hoffbeck, L.H., Ulriksen, N. Selecting spare parts suitable for additive manufacturing: A design science approach.Production Planning and Control.
  • Dong, Yan, Skowronski, Keith, Song, S., Venkataraman, Sriram, and Zou, Fan. Supply Base Innovation and Firm Financial Performance. Journal of Operations Management.
  • Dong, Y*., S. Song*, S. Venkataraman*, and Y. Yao*. “Mobile Money and Mobile Technology: A Structural Estimation.” Information Systems Research. *Equal Contribution. 
  • Dong, Yan, Xu, K., Song, S., & Zhou, C. Quality Reference in Consumer ProductRecalls. Decision Sciences.
  • Frandsen, C., Nielsen, M., Chaudhuri, A., Jayaram, J., & Govindan, K. (2020). In search for classification and selection of spare parts suitable for additive manufacturing: a literature review. International Journal of Production Research, 58(4), 970-996.
  • Lee, S-J., S. Venkataraman, G. Heim, A. V. Roth, and J. Chilingerian, 2020, “Impact of the Value-Based Purchasing Program on Hospital Operations Outcomes: An Econometric Analysis.” Journal of Operations Management, 66(1-2), 151-175.
  • Heese, H., Kemahlioglu-Ziya, E., and Perdikaki, Olga. Outsourcing under Competitionand Scale Economies: When to Choose a Competitor as a Supplier. Decision Sciences.
  • Henrique, D. B., Filho, M. G., Marodin, Giuliano., Jabbour, A. B. L. D. S., and Chiappetta Jabbour, C.J. A framework to assess sustaining continuous improvement in leanhealthcare. International Journal of Production Research.
  • Skowronski, Keith, Benton, W., and Hill, J. Perceived Supplier Opportunism inOutsourcing Relationships in Emerging Economies. Journal of Operations Management.
  • Wani, D., Dong, Yan, Malhotra, M. K., & Xu, K. Emerging Market Penetration andEmissions Performance. Decision Sciences.
  • Wooten, J.Cho, S.Donohue, J. and T. Fry (2020), “Overcoming Cost Disadvantages in Procurement Auctions,” Decision Sciences, forthcoming.
  • Wooten, J., Donohue, J., Fry, T. and Whitcomb, K. (2020), “To Thine Own Self Be True: Asymmetric Information in Procurement Auctions,” Production and Operations Management, 29(7), 1679-1701.
  • Zhang, X., von donk, D.P., Jayaram, Jay. A Multi-theory Perspective on Enablers of Inter-organizational Information and Communication Technology: A Comparison of China and the Netherlands.International Journal of Information Management.
  • Ataseven, C., Nair, A., and Ferguson, Mark. (2020). The role of supply chain integration instrengthening the performance of not-for-profit organizations: Evidence from the food bankingindustry. Journal of Humanitarian Logistics and Supply Chain Management, 10(2), pp. 101-123.
  • Ferguson, Mark. (2020). Estimating Demand with Constrained Data and Product Substitutions.Channel Strategies and Marketing Mix in a Connected World, pp. 1-27.
  • Frandsen, C., Nielsen, M., Chaudhuri, A., Jayaram, Jay, Govindan, K. (2020). In search forclassification and selection of spare parts suitable for additive manufacturing: A literature review. International Journal of Production Research, 58(4), pp. 970-996.
  • Jayaram, Jay, Amling, A., Chaudhuri, A., McMackin, D. (2020). Prime time for additive manufacturing.Supply Chain Management Review, 24(2), pp. 36-43.
  • Pak, O., Ferguson, Mark, Perdikaki, Olga., and Wu, S-M. (2020). Optimizing Stock-Keeping UnitSelection for Promotional Display Space at Grocery Retailers. Journal of Operations Management,66(5), pp. 501-533.
  • Patel, P.C., Kaur, G., Gupta, M.C., Jayaram, Jay. (2020). Service profit chain and throughputorientation: A manager-employee-customer triad perspective in services. International Journal ofProduction Research, 58(17), pp. 5196-5217.
  • Shang, G., McKie, E. C., Ferguson, Mark, and Galbreth, M. R. (2020). Using transactions data toimprove consumer returns forecasting. Journal of Operations Management, 66(3), pp. 326-348.
  • Chaudhuri, A. and J. Jayaram, 2019. “A Socio-Technical View of Performance Impact of Integrated Quality and Sustainability Strategies.” International Journal of Production Research, 57(5), 1478-1496.
  • Ghosh, S., Jayaram, J., and M.K. Tiwari, 2019. “Enhancing supply chain resilience using ontology based decision support system.” International Journal of Computer Integrated Manufacturing, 32(7), 642-657.
  • Marodin, G.A., Frank, A., Tortorella, G.L. and Fettermann, T.A. 2019. "Lean production and operational performance in the Brazilian automotive supply chain," Total Quality Management & Business Excellence, 30(3-4), 370-385.Pathak, S., Sen,
  • P.K., Jayaram, J. and J. Miller, 2019. “Like Poles Repel While Unlike Poles Attract”: Conditional Performance Effects Of Supply Base R&D, Focal-Firm R&D, and Commercialization.” Decision Sciences Journal, 50(5), 985-1030.
  • Pekgün, P., Park, M., Keskinocak, P. and M. Janakiram, 2019, “Does Forecast-Accuracy Based Allocation Induce Customers to Share Truthful Order Forecasts?”  Production and Operations Management, 28(10), 2500-2513.
  • Roth, A. V.*, A. L. Tucker*, S. Venkataraman*, and J. Chilingerian, 2019, “Being on the Productivity Frontier: Identifying “Triple Aim Performance” in Hospitals.” Production and Operations Management, 28(9), 2165-2183.  *Equal Contribution.
  • Shang, G., Ferguson, M., and M. Galbreth, 2019, “Where Should I Focus My Return Reduction Efforts? Data-Driven Guidance for Retailers.” To appear in Decision Sciences Journal,  50(4), 877-909.
  • Smith, J., Jayaram, J., Wolter, J., and F. Ponsignon, 2019, “Service Recovery System Antecedents: A Contingency Theory Investigation.” Journal of Service Management, 30(2), 276-300. 
  • Ahire, S. and P. Pekgün, 2018, “Harvest Hope Food Bank Optimizes its Promotional Strategy to Raise Donations using Integer Programming.” INFORMS Journal on Applied Analytics (Interfaces), 48(4), 291-306.
  • Fry, T.D., Metcalf, A.Y., Stoller, J. and M. Haberman, 2018, "The Impact of Quality Management Practices and Employee Empowerment in US Hospitals:  A Socio-technical Perspective." International Journal Production Research.
  • McKie, E., Ferguson, M., Galbreth, M. and S. Venkataraman, 2018, “How Consumers Choose Between Multiple Product Generations and Conditions.” Production and Operations Management, 27(8), 1574-1594.
  • Pekgün, P., Galbreth, M. and B. Ghosh, 2018, “How Perceptions of User Reviews Impact Competition under Partial Consumer Awareness." Decision Sciences, 49(2), pp. 250-274.
  • Shang, G., Ferguson, M. and M. Galbreth, 2018, “Where Should I Focus My Return Reduction Efforts? Data-Driven Guidance for Retailers.”  Decision Sciences.
  • Skowronski, K. and W.C. Benton, 2018, "The Influence of Intellectual Property Rights on Poaching in Manufacturing Outsourcing." Production and Operations Management, 27(3), 531–552.
  • Wooten, J. and C. Tang, 2018, “Operations in Space: Exploring a New Industry.” Decision Sciences. 
  • Ahire, S. and Jensen J., 2017 “Snider Tire Optimizes its Customers-Stores-Plants Transportation Network.” Interfaces, 47(2), 150-162.
  • Angst, C., Wowak, K., Handley, S. and K. Kelley, 2017, “Antecedents of Information Systems Sourcing Strategies in U.S. hospitals: A Longitudinal Study.” MIS Quarterly, 41 (4), 1129-1152.
  • Ataseven, C., Ferguson, M. and A. Nair, 2017, “An Examination of the Relationship Between Intellectual Capital and Supply Chain Integration in Humanitarian Aid Organizations: A Survey-based Investigation of Food Banks.”  Decision Sciences.
  • Bellos, I., Ferguson, M. and B. Toktay, 2017, “To Sell and to Provide?  Interaction of Business Model Choice and Product Line Design.” Manufacturing and Service Operations Management 19(2), 185-201.
  • Formby, S. F., Malhotra, M.K. and Ahire, S.L., 2017, “The Complex Influences of Quality Management Leadership and Workforce Involvement on Manufacturing Firm Success,” International Journal of Productivity and Performance Management.
  • Gray, J. V., Esenduran, G., Rungtusanatham, M.J., and K. Skowronski, 2017, " Why in the World Did They Reshore? Examining Small to Medium-Sized Manufacturer Decisions." Journal of Operations Management, 49-51, 37-51.
  • Handley, S., 2017, “How Governance Misalignment and Outsourcing Capability Impact Performance.” Production and Operations Management, 26 (1), 134-155.
  • Malhotra, M. K., Ahire, S. and Guangzhi Shang, 2017, "Mitigating the Impact of Functional Dominance in Cross‐Functional Process Improvement Teams." Decision Sciences, vol. 48 issue 1 pp: 39-70.
  • Negrao, L., Godinho Filho, M. and Marodin, G.A., 2017, "Lean practices and their effect on performance: literature review,\." Production Planning & Control, v. 28, n. 1, p. 33.56.
  • Nicolae, M., Arıkan, M., Deshpande, V. and M. Ferguson, 2017, “Do Bags Fly Free? An Empirical Analysis of the Operational Implications of Airline Baggage Fees.” Management Science 63(10), 3187-3206.
  • Pekgün, P., Griffin, P. M. and P. Keskinocak, 2017, “Centralized vs. Decentralized Competition for Price and Lead-time Sensitive Demand.”Decision Sciences, 48(6), pp. 1198-1227.
  • Shang, G, Ghosh, B. and M. Galbreth, 2017. "Optimal Retail Return Policies with Wardrobing." Production and Operations Management, 26(7), 1315-1332.
  • Shang, G., Pekgün, P., Ferguson, M. and M. Galbreth, 2017, “How Much Do Online Consumers Really Value Free Product Returns?” Journal of Operations Management, 53-56, 45-62.
  • Tiwari, V., C. Queenan and P. St. Jacques, 2017, “Impact of waiting and provider behavior on surgical outpatients’ perception of care.” Perioperative Care and Operating Room Management. Volume 7 pages 7-11.
  • Wooten, J. and K. Ulrich, 2017, “Idea Generation and the Role of Feedback: Evidence from Field Experiments with Innovation Tournaments,” Production and Operations Management, 26(1), 80-99. 
  • Yilmaz, Ö., P. Pekgün and M. Ferguson, 2017, “Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades,” Manufacturing and Service Operations Management, 19(1), pp. 1-18.
  • Agrawal, V., Ferguson, M. and G. Souza, 2016, “Trade-in Rebates for Price Discrimination and Product Recovery,” IEEE Transactions on Engineering Management 63(3), 326-339.
  • Azadegan, A. and J. Jayaram, 2016, “Resiliency in supply chain systems: a triadic framework using family resilience model,” In Supply Chain Risk Management: Advanced Tools, Models, and Developments (Y.Khojasteh). (Eds)," Springer Publishing, in press.
  • Dong, Y., K. Xu, Y. Xu and X. Wan, 2016, "Quality control in multi-level supply chains with outsourced manufacturing," Production and Operations Management, 25(2) 290-305.
  • Galbreth, M. and B. Ghosh, 2016, "Competition with Asymmetric Experience Uncertainty." Decision Sciences.
  • Jayaram, J. and K. Xu, 2016, "Determinants of quality and efficiency performance in service operations," International Journal of Operations and Production Management, 36(3), 1-23. 
  • Malhotra, M.K., Ahire, S.L. and Guangzhi, Shang, 2016, “Mitigating the Impact of Functional Dominance in Cross-Functional Process Improvement Teams.” Decision Sciences Journal.
  • Marodin, G.A., Tortorella, G.L., Frank, A. and Saurin, T.A., 2016, “Contextual factors and Lean Production implementation in the Brazilian automotive supply chain,” Supply Chain Management: an International Journal, v. 21, p. 417-432, 2016
  • Metcalf, A., Mackelprang, A. and Galbreth, M., 2016, "Linking Pollution Toxicity and Human Exposure to Financial Risk," Journal of Cleaner Production, 131, 659-666.
  • Nicolae, M., Ferguson, M. and L. Garrow, 2016, “How Do Airline Passengers Value Itinerary Attributes? Differences Between Bag-Checkers and Non-Bag-Checkers,” Production and Operations Management, 25(10), 1689-1708.
  • Olga Perdikaki, Dimitris Kostamis and Jayashankar M. Swaminathan (2016), “Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty,”  European Journal of Operational Research, 254(1), 188-201.
  • Pekgün, P., P. M. Griffin and P. Keskinocak, 2016, “Centralized vs. Decentralized Competition for Price and Lead-time Sensitive Demand,” published online on 12 Nov 2016 in Decision Sciences, http://dx.doi.org/10.1111/deci.12259.
  • Pince, C., Ferguson, M. and B. Toktay, 2016, “Extracting Maximum Value from Consumer Returns: Allocating Between Selling Refurbished Product and Meeting Warranty Demand,” Manufacturing and Service Operations Management 18(4), 475-492.
  • Queenan, C., T. Kull and S. Devaraj, 2016, “Culture-Technology Interactions in Healthcare Improvements.” Decision Sciences Journal, 47(5) 851-880. 
  • Tortorella, G.L. Fogliatto, F.S., Anzanello, M., Marodin, G.A., Garcia, M. and Esteves, R.R., 2016, “Making the value flow: application of value stream mapping in a Brazilian public healthcare organization,” Total Quality Management & Business Excellence, p.1-15.
  • Tortorella, G.L., Marodin, G.A., Fettermann, D.C. and Fogliatto, F.S. 2016, “Relationships between Lean Product Development enablers and problems,” International Journal of Production Research, v. 54, n. 10, p. 2837-2855.
  • Xu, K., Y. Dong and Y. Ruyi, 2016, "Stockout recovery and product ownership in supply chain," Decision Sciences, 47(1) 94-124. 
  • Ahire, S., Malhotra, M. and Jensen J., 2015, “Carton Mix Optimization for Walmart.com Distribution Centers.” Interfaces. Vol. 45 pp 1-14.
  • Dong, Y., K. Xu, H. Cui and Y. Yao, 2015, "Failure recovery and prevention: Managing stockouts in distribution channels," Marketing Science, 34(5) 689-701.
  • Fry, T. D., Donohue, J. M., Saladin, B. A. and Shang, G., 2015, “The Internationalisation of Operations Management Research,” International Journal of Production Research, 53(16), 4857-4887.
  • Galbreth, M., Kurtulus, M. and Shor, M., 2015, "How Forecasting Collaboration Can Reduce Forecast Accuracy," Operations Research Letters," 43, 349-353.
  • Gray, J. and S. Handley, 2015, “Managing Contract Manufacturer Quality in the Presence of Performance Ambiguity.” Journal of Operations Management, 38, 41-55.
  • Handley, S. and C. Angst, 2015, “The Impact of Culture on the Relationship between Governance and Opportunism in Outsourcing Relationships.” Strategic Management Journal, 36 (9), 1412-1434.
  • Handley, S. and J. Gray, 2015, “Managing Quality in a Heterogeneous Contract Manufacturing Environment.” Decision Sciences, 46 (6), 1011-1048.
  • Hu, S., Souza, G., Ferguson, M. and W. Wang, 2015, “Capacity Investment in Renewable Energy Technology with Supply Intermittency: Data Granularity Matters!” Manufacturing and Service Operations Management, 17(4), 480-494.
  • Jayaram, Jand Avitathur, B., 2015. "Green Supply Chains: A perspective from an emerging economy." International Journal of Production Economics, 164, 234-244.
  • Lumineau, F., Eckerd, S., and S. Handley, 2015, “Inter-Organizational Conflicts: Research Overview, Challenges, and Opportunities.” Journal of Strategic Contracting and Negotiation, 1 (1), 42-64.
  • Metcalf, A.Y., Fry, T.D., Stoller, J., and M. Haberman, 2015,  “The Effects and Use of Respiratory Care Protocols.”Respiratory Care, 60(5), 636-643.
  • Metcalf, A.Y., Stoller, J.K, Habermann, M., and T.D. Fry, 2015, “Respiratory Therapist Job Perceptions: The Impact of Protocol Use.” Respiratory Care, 60(11), 1556-1559.
  • Mumbower, S., Garrow, L.A. and Newman, J.P., 2015, "Investigating airline customers' premium coach seat purchases and implications for optimal pricing strategies." Transportation Research Part A: Policy and Practice. 73: 53-69. DOI:10.1016/j.tra.2014.12.008.
  • Nair, A., Jayaram, J. and Das, A., 2015, "Strategic purchasing participation, supplier selection, supplier evaluation and purchasing performance," International Journal of Production Research, 53(20), 6263-6278.
  • Saladin, B. A., Shang, G., Fry, T. D. and Donohue, J. M., 2015, “Research Constituents and Authorship Patterns in the Production and Operations Management Journal.” Production and Operations Management, 24(4), 523-534.
  • Shang, G., Saladin, B. A., Fry, T. D. and Donohue, J. M., 2015, “Twenty-six Years of Operations Management Research (1985-2010),” International Journal of Production Research, 53(20), 6161-6197.
  • Singh, R, Lars Mathiassen and Abhay Mishra, 2015, “Organizational Path Constitution in Technology Innovation: Evidence from Rural Telehealth,” MIS Quarterly (39:3) pp. 643–665.
  • Switzer, J.A, Singh, R., Lars Mathiassen, Jennifer L. Waller, Robert J. Adams and David C. Hess, 2015, “Telestroke: Variations in Intravenous Thrombolysis by Spoke Hospitals,” Journal of Stroke and Cerebrovascular Diseases (24:4) pp 739–744. 
  • Dong, Y., K. Xu, K.K. Sinha and X. Huang, 2014, "Designing exception-based demand collaboration mechanisms," Journal of Management Information Systems, 31(2) 245-284.
  • Dong, Y., M. Dresner and Y. Yao, 2014, "Beyond Information Sharing: An Empirical Analysis of Vendor Managed Inventory," Production and Operations Management, 23(5) 817-828.
  • Ferguson, M. and S. Smith, 2014, “The Changing Landscape of Hotel Revenue Management and the Role of the Hotel Revenue Manager,” Journal of Revenue and Pricing Management, 13, 224-232.
  • Fry, T. D. and Donohue, J. M., 2014, “Exploring the Author Affiliation Index,” Scientometrics, 98, 1647-1667.
  • Hsu, C.C., Tan, K.C. Jayaram, J. and Laosirihongthong, T., 2014, "Operations Core Competency and Innovation in Emerging Economies," International Journal of Production Research, 52(18), 5467-5483.
  • Jayaram, J., Oke, A. and Prajogo, D., (2014), “The Antecedents and Consequences of Product and Process Innovation Strategies in Australian Manufacturing Firms,” International Journal of Production Research, 52(15), 4424-4439.
  • Jayaram, J., Tan, K.C. and Laosirihongthong, T., 2014, "The Contingency Role of Business Strategy on the Relationship between Operations Practices & Performance", Benchmarking: an International Journal, 21(5).
  • Newman, J., Ferguson, M., Garrow, L. and T. Jacobs, 2014, “Estimation of Choice-Based Models Using Sales Data From a Single Firm,” Manufacturing and Service Operations Management, 16(2): 184-197.
  • Ozdemir, O., Denizel, M. and Ferguson, M., 2014, “Allocation of Returned Products among Different Recovery Options through an Opportunity Cost Based Dynamic Approach,” Decision Sciences 45(6), 1083-1116.
  • P. Pekgün, B. Garner and E. Uyar (2014), “Applying Pricing and Revenue Management in the Golf Industry: Key Challenges,” Journal of Revenue & Pricing Management, advance online publication September 19, doi: 10.1057/rpm.2014.24.
  • Singh, R., Lars Mathiassen, Jeffrey A. Switzer and Robert J. Adams, 2014, “Assimilation of Web-Based Urgent Stroke Evaluation: A Qualitative Study of Two Networks,” JMIR Medical Informatics, (2:1 e6), pp 1–13. 
  • Steven, A., Y. Dong and T. Corsi, 2014, "Global sourcing and quality recalls: An empirical analysis," Journal of Operations Management, 32(5) 241-253.
  • Williams, B.D., Waller, M.A. Ahire, S.L. and Ferrier., 2014, "POS and Order Data: The Inventory Balance Effect," European Journal of Operations Research, (232(3), 593-600.
  • Fry, T.D., Donohue, J.M., Saladin, B.A. and Shang, G., 2013, "The Origins of Research and Patterns of Authorship in IJPR," International Journal of Production Research, 51(23-24), 7470-7500.
  • Fry, T.D. and Donohue, J.M., 2013, "Outlets for Operations Management Research: A DEA Assessment of Journal Quality and Rankings," International Journal of Production Research, 51(23-24), 7501-7526.
  • Galbreth, M., Boyaci, T. and Verter, V., 2013, "Product Reuse in Innovative Industries," Production & Operations Management, 22(4), 1011-1033.
  • Galbreth, M. and B. Ghosh, 2013, "Competition and Sustainability: the Impact of Consumer Awareness," Decision Sciences, 44(1), 127-159.
  • Ghosh, B., Galbreth, M. and G. Shang, 2013, "The Competitive Impact of Targeted Television Advertisements Using DVR Technology," Decision Sciences, 44(5), 951-971.
  • Ghosh, B. and M. Galbreth, 2013, “Consumer Inattentiveness, Search and Voluntary Quality Disclosure: A Competitive Analysis,” Management Science, 59(11), 2602-2621.
  • Jayaram, J., Dixit, M. and Motwani, J., 2013, "Supply Chain Management Capability of Small and Medium Sized Family Businesses in India: A Multiple Case Study Approach," International Journal of Production Economics, 147, 472-485.
  • Jayaram, J. and Pathak, S., 2013, “A holistic view of knowledge integration in collaborative supply chains,” International Journal of Production Research, 51(7), 1958-1972.
  • Jayaram, J. and Xu, K., 2013, "The Relative Influence of External versus Internal Integration on Plant Performance in China," International Journal of Production Economics," 146(1), 59-69.
  • Jensen, J.B., Ahire, S.L. and Malhotra, M.K., 2013, "Trane/Ingersoll Rand Combines Lean and OR tools to Redesign Feeder Manufacturing Operations," Interfaces, 43(4), 325-340.
  •  Lee, L. and Fiedler, K., "The Impact of Location-Aware Systems in Hospitals:  A Tri-Core Perspective," Implementation and Integration of Information Systems in the Service Sector that belongs to the book series Advances in Information Systems in the Service Sector, IGI Global, 20-31.
  • Oberhelman, D., Galbreth, M. and Fry, T., 2013, "Equitable Handicapping of Scramble Golf Tournaments," Journal of Quantitative Analysis in Sports, 9(4), 285-300.
  • Oke, A., Prajogo, D. and Jayaram, J., 2013, “Strengthening the Innovation Chain: The Role of Internal and External Innovation Climate," Journal of Supply Chain Management, 49,(4), 43-58.
  • Patel, P. and Jayaram, J., 2013, "An Empirical Study of the Antecedents and Consequences of Product Variety in High-Technology New Ventures," Journal of Operations Management, 32(1-2), 34-50.
  • Pekgün, P., R. P. Menich, S. Acharya, P. G. Finch, F. Deschamps, K. Mallery, J. van Sistine, K. Christianson and J. Fuller, 2013, “Carlson Hotels Maximizes Revenue through Improved Demand Management and Price Optimization,” Interfaces, 43(1), 21-36. 
  • Powell, B.C. Donohue, J.M. Liang, X. and Fox, J.B., 2013, "Sales Growth of Chinese Private Owned Enterprises (POEs): An Exploratory Analysis," Journal of Chinese Entrepreneurship, 5(2), 104-121.
  • Schwaig, K., Grover, V., Segars, A. and Fiedler, K. "A Model of Consumers' Perceptions of the Invasion of Information Privacy," Information and Management, Volume 50, issues 1, January 2013, page 1-12.
  • Subramanian, R., Ferguson, M. and Toktay, L.B. 2013, "Component Commonality in Remanufacturing," Production and Operations Management 22(1), 36-53.
  • Wang, W., Ferguson, M., Hu, S. and G. Souza, 2013, "Capacity Investment Decisions with Multiple Competing Technologies:  A Portfolio Approach," Manufacturing and Service Operations Management, 15(4), 616-629.
  • Agrawal, V., Ferguson, M., Toktay, L.B. and Thomas, V., 2012, "Is Leasing Greener than Selling?" Management Science, 59(3), 523-533.
  • Babbar, S., Koufteros, X. and Jayaram, J., 2012, “Expanding the Quality Paradigm for Contemporary Re-Alignment: An Ethics Perspective,” International Journal of Services and Operations Management, 12(3), 309-331.
  • Bai, L., Alexopoulos, C., Ferguson, M. and K. Tsui, 2012, “A Simple and Robust Batch-Ordering Inventory Policy For Unobservable Demand,” Computers and Industrial Engineering, 63(1), 343-353.
  • Çelik, M., Ö. Ergun, B. Johnson, P. Keskinocak, Á. Lorca, P. Pekgün and J. Swann, 2012, “Humanitarian Logistics,” in TutORials in Operations Research, (J. C. Smith Ed.), Chapter 2, pp. 18-49. 
  • Fry, T.  and Fiedler, K., "A Tutorial on Managerial Cost Accounting: Year End Reporting," Production and Inventory Management Journal, Vo. 48, No. 1, 41-49.
  • Galbreth, M., B. Ghosh and M. Shor, 2012, "Social Sharing of Information Goods: Implications for Pricing and Profits," Marketing Science, 31(4), 603-620.
  • Galbreth, M., P. Philipoom and M. Malhotra, 2012, “Aggregate Planning with Uncertain Materials Availability: the Value of Workday Flexibility,” Operations Management Research, 5(3-4), 91-100.
  • Garrow, L., Ferguson, M. and R. Cross, 2012, “Breakthrough analytics for business acceleration,” Journal of Revenue and Pricing Management, 11, 243-249.
  • Jayaram, J., S.L. Ahire, M. Nicolae and C. Ataseven, 2012, “The moderating influence of product orientation on coordination mechanisms in Total Quality Management,” International Journal of Quality and Reliability Management, 29(5).
  • Jayaram, J., Smith, J., Park, S. and McMackin, D., 2012, “A Framework for Safety Excellence: Lessons from UPS,” Supply Chain Management Review, Jan-Feb, 30-37.
  • Jayaram, Jand Avitathur, B., 2012, “Supply Chain Insights into India,” Supply Chain Management Review, July-Aug, 34-41.
  • Mackelprang, A., Jayaram, J. and Xu, K., 2012, “The Influence of Types of Training on Service System Performance in Mass Service and Service Shop Operations,” International Journal of Production Economics, 138(1), 183-194.
  • Malhotra, M.K. and Mackelprang, A.W., 2012, “Are Internal Manufacturing and External Supply Chain Flexibilities Complementary Capabilities?” Journal of Operations Management, Vol. 30, No. 3, 180-200.
  • Mothilal, S., Gunasekharan, A., Nachiappan, SP and Jayaram, J., 2012, “Key success factors and their performance implications in the Indian third-party logistics (3PL) industry,” International Journal of Production Research, 50(9), 2407-2422.
  • Newman, J., Ferguson, M. and L. Garrow, 2012, “Application of Discrete Choice Models to Choice-Based Revenue Management Problems: A Cautionary Note,” Journal of Revenue and Pricing Management, 11, 536-554.
  • Oraiopoulus, N., Ferguson, M. and Toktay, L.B., 2012, "Relicensing Fees as a Secondary Market strategy" Management Science, 58(3), 1022-1037.
  • Pekgün, P., 2012, “Book Review: Revenue Management for Manufacturing Companies,” Journal of Revenue & Pricing Management, 11(3), pp. 350-351.
  • Subramanian, R., Ferguson, M. and L.B. Toktay, 2012, “Component Commonality in Remanufacturing,” Production and Operations Management, 22(1), 36-53.
  • Acquaah, M., Amoako-Gyampah, K. and Jayaram, J., 2011, "Resilience in family and nonfamily firms: An examination of the relationships between manufacturing strategy, competitive strategy, and firm performance,” International Journal of Production Research, 49(18).
  • Ahire, S. and Malhotra, M., 2011, “Scripting a Holistic Rx for Process Improvement at Palmetto Health Imaging Centers,” Journal of Global Business and Organizational Excellence, Vol. 30, No. 2, 23-35.
  • Ferguson, M., Fleischmann, M. and G. Souza, 2011, “A Profit-Maximizing Approach to Disposition Decisions for Product Returns,” Decision Sciences, 42(3), 773-798.
  • Fry, T.D. and Fiedler, K.D., 2011, "A Tutorial on Managerial Cost Accounting: Living with Variance," Production & Inventory Management Journal, Vol. 47, No. 1, 21-32.
  • Jayaram, J., Xu, K. and Nicolae, M., 2011, "The Direct and Contingency Effects of Supplier Coordination and Customer Coordination on Quality and Flexibility Performance,” International Journal of Production Research, 49(1), 59-85.
  • Lee, L.S. and Fiedler, K.D., 2011, "The Impact of Location-Aware Systems in Hospitals: A Tri-Core Perspective," International Journal of Information Systems in the Service Sector, Vol. 3, No. 2, 1-12.
  • Nair, A., Malhotra, M.K. and Ahire, S., 2011, “Toward a Theory of Managing Context in Six Sigma Process-Improvement Projects: An Action Research Investigation,” Journal of Operations Management, Vol. 29, No. 5, 529-548.
  • Philipoom, P. and Steele, D.C., 2011, "Shop Floor Control When Tacit Worker Knowledge is Important," Decision Sciences Journal, Volume 42, Issue 2. 
  • Queenan, C., M. Ferguson and J. Stratman, 2011, "Revenue Management Performance Drivers: An Empirical Assessment within the Hotel Industry." Journal of Revenue Management and Pricing, 10 (2) 172-188.
  • Saeed, K., Malhotra, M.K. and Grover, V., 2011, “Inter-Organizational System Usage and Supply Chain Integration: An Empirical Assessment,” Decision Sciences, Vol. 42, No. 1, 7-42. (Winner of Decision Sciences Journal Best Paper Award for 2011).
  • Singh, R., Lars Mathiassen, Max E. Stachura and Elena V. Astapova, 2011, “Dynamic Capabilities in Home Health: IT-enabled Transformation of Post-Acute Care,” Journal of the Association for Information Systems, Special Issue on Health Care IT (12:2), pp 163–188. 
  • Fox, J. B., Donohue, J. M., Wu, J. and Dai, Q., 2010, "An Empirical Study of Land Reallocation Management and Peasant Loss of Lifetime Employment: Societal Unrest in China through the Lens of Organizational Justice Research," International Journal of Sustainable Society, 2(1), 50-69.
  • Galbreth, M. and Blackburn, J., 2010, "Offshore Remanufacturing with Variable Used Product Condition," Decision Sciences, 41(1), 5-20.
  • Galbreth, M. and Blackburn, J., 2010, "Optimal Acquisition Quantities in Remanufacturing with Condition Uncertainty," Production and Operations Management, 19(1), 61-69.
  • Galbreth, M. and LeBlanc L., 2010, "Overcoming Spreadsheet Risk in Supply Chain Modeling," Journal of Business Logistics, 31(2), 21-34.
  • Galbreth, M. and Shor, M., 2010,, "The Impact of Malicious Agents on the Enterprise Software Industry," MIS Quarterly, 34(3), 595-612.
  • Lee, L., Whitcomb, K., Galbreth, M. and Patterson, D., 2010, "A Strong State Role in HIE: Lessons from the South Carolina Health Information Exchange," Journal of the American Health Information Management Association, June 2010, 46-50.
  • Jayaram, J., Ahire, S.L. and Dreyfuss, P., 2010, "Contingency Relationships of Firm Size, TQM Duration, Unionization, and Industry Context on TQM Implementation A Focus on Total Effects," Journal of Operations Management, 28(4), 345-356.
  • Jayaram, J., Das, A. and Nicolae, M., 2010, “Looking Beyond the Obvious: The Synergistic Benefits of the Principles underlying Toyota Production Systems,” International Journal of Production Economics, 128 (1), 280-291.
  • Jayaram, J., Tan, K.C. and Nachiappan, N., 2010, "Examining the Inter-relationship between supply chain integration scope and supply chain management efforts," International Journal of Production Research, 48(22), 6837-6857
  • Jayaram, J. and K.C Tan, 2010, “Supply Chain Integration with Third-Party Logistics Providers,” International Journal of Production Economics, 125(2), 262-271.
  • Jayaram, J. and Malhotra, M.K., 2010, "The Differential and Contingent Impact of Concurrency on New Product Development Project Performance: A Holistic Examination," Decision Sciences Journal, 41(1), 147-196.
  • Jensen, J. and Kohli, A., 2010, "Assessing Effectiveness of Supply Chain Collaboration: An Empirical Study," Supply Chain Forum, Vol. 11, No. 2.
  • Lockström, M., Schadel, J., Harrison, H., Möser, R. and Malhotra, M.K., 2010, “Antecedents to Supplier Integration in the Automotive Industry: A Multiple-Case Study of Foreign Subsidiaries in China,” Journal of Operations Management, Vol. 28, 240-256.
  • Mackelprang, A.W. and Nair, A., 2010, "Relationship between Just-in-Time Manufacturing Practices and Performance: A Meta-Analytic Investigation," Journal of Operations Management, 28(4), pp. 283-302.
  • Nair, A., Jones-Farmer, A. and Swamidass, P., 2010, "Modeling the reciprocal and longitudinal effect of Return on Sales and R&D intensity during economic cycles: 1997-2003 emerges as an R&D-propelled cycle," International Journal of Technology Management, (Special Issue on Technology Policy vs. Industrial Policy: A Comparison of Overlapping and Competing Approaches to R&D), 49 (1-3), 2-24. 
  • Singh, R., Lars Mathiassen, Max E. Stachura and Elena V. Astapova, 2010, “Sustainable Rural Telehealth Innovation — A Public Health Case Study,” Health Services Research, (45:4), pp 985–1004. 
  • LeBlanc, L. and Galbreth, M., 2009, "Verifying Documentation Standards in Spreadsheet Analysis," Decision Sciences Journal of Innovative Education, 7(1), 81-88.
  • Nair, A. and Prajopo, D., 2009, "Internalization of ISO 9000 Standards: The Antecedent Role Functionalist and Institutionalist Drivers and Performance Implications," International Journal of Production Research, 47(16), 4545-4568.
  • Narasimhan, R., Nair, A., Griffith, D., Arlbjorn, J. and Bendoly, E., 2009, "Lock-in situation in supply chains: Social Exchange theoretic study of sourcing arrangements in power-based buyer-supplier relationship," Journal of Operations Management, 26(5). 
  • Fox, J. B., Donohue, J. M. and Wu, J., 2008, "Competitive Advantage, Human Resource Strategy and the 2008 Olympics," Human Resources Planning, 31(1), 9-10.
  • Fiedler, K.D., Lee, L. and Smith J., 2008, "Radio Frequency Identification (RFID) Implementation in the Service Sector: A Customer-Focused Diffusion Model," International Journal of Production Economics, 112 (2), 587-600.
  • Galbreth, M., Hill, J. and Handley, S., 2008, "An Investigation of the Value of Cross-Docking for Supply Chain Management," Journal of Business Logistics, 29 (1).
  • Hill, J. and Galbreth, M., 2008, "A Heuristic for Single-Warehouse Multiretailer Supply Chains with All-Unit Transportation Cost Discounts," European Journal of Operational Research, 287 (2), 473-482.
  • Jayaram, J., 2008, "An Empirical Examination of Supplier Involvement on New Product Development Performance: Does Industry Type Matter," International Journal of Production Research, 46(13), 3717-3735.
  • Jayaram, J., Vickery, S. and Droge, C., 2008, "Relationship Building, Lean Strategy and Firm Performance: An Exploratory Study in the Automotive Supplier Industry," International Journal of Production Research, 46(20), 5633-5649.
  • Malhotra, M.K. and Subhash Sharma, 2008, “Measurement Equivalence Using Generalizability Theory: An Examination of Manufacturing Flexibility Dimensions,” Decision Sciences, Vol. 39, No. 4, 643-669.
  • Nair, A. and Boulton, W. R., 2008, "Innovation Oriented Operations Strategy Typology and stage-base Model," International Journal of Operations & Production Management, Vol. 28, lss. 8, 748-771.
  • Papke-Shields, K.E. and Malhotra, M.K., 2008, “Manufacturing Managers’ Perceptions of Functional Power in Manufacturing Organizations,” International Journal of Operations and Production Management, Vol. 28, No. 9, 858-874.
  • Singh, R., Keil, M. and Kasi, V., 2009, “Identifying and Overcoming the Challenges of Implementing a Project Management Office,” European Journal of Information Systems, (18:5), pp 409–427. 
  • T.D. Fry, P.R. Philipoom and R.A. Leitch, 2008, "Accounting Based Heuristics for Order Processing and Review in a Stochastic Environment,” International Journal of Production Research, Vol. 46, No. 6, pp. 1667-1684.
  • Das, A. and J. Jayaram, 2007, "A socio-technical perspective on manufacturing technology synergies," International Journal of Production Research, 45 (1), 169-205.
  • Fox, J. B., Donohue, J. M. and Wu, J., 2007, "An Application of a Human Resources Strategic Model to the 2008 Beijing Olympics: A Discussion of HR Goal Misalignment in Projects," Journal of Change Management, 7 (2), 171-185.
  • Fox, J. B., Donohue, J. M. and Wu, J., 2007, "Developing Workplace Monitoring Skills: An Application Among Factory Workers in China," International Journal of Management, 24 (4), 688-696.
  • Jayaram, J. and R. Narasimhan, 2007, "The Influence of New Product Development Competitive Capabilities on Project Performance," IEEE Transactions on Engineering Management, 54 (2), 241-256.
  • Krajewski, Lee J., Larry P. Ritzman and Manoj K. Malhotra, 2007, Operations Management: Processes and Value Chains, 8th Edition, Pearson Prentice Hall, Upper Saddle River, New Jersey.
  • LeBlanc, L. and Galbreth, M., 2007, "Designing Large-Scale Supply Chain Linear Programs in Spreadsheets," Communications of the ACM, 50 (8), 59-64.
  • LeBlanc, L. and Galbreth, M., 2007, "Efficient Implementation of Optimization Models in Excel — An Approach Using VBA," Interfaces, 37 (4), 370-382.
  • Nair, A., Hanvanich, Sc. and Cavusgil, T., 2007, "An exploration of the patterns underlying related and unrelated collaborative ventures using neural network: empirical investigation of collaborative venture formation in data spanning 1985-2001," International Business Review, Vol. 16, lss. 6, 659-686.
  • Nair, A., Sankar, C.S., Bliedung, N. and Raju, P. K., 2007, "New product development and the issue of AMT with manufacturing plant capabilities — An examination of complementarities and redundancies," IEEE Transactions on Engineering Management, Vol. 54, lss. 4, 742-755.
  • Nair, A. and Swink, M., 2007, "Linking internal process technology development and the use of AMT with manufacturing plant capabilities — An examination of complementarities and redundancies," IEEE Transactions on Engineering Management, Vol. 54, lss. 4, 742-755.
  • Oberhelman, Dennis H., (With K.R. Kadiyala) 2007 "A Test of the Equality of Parameters for Separate Regression Models in the Presence of Heteroskedasticity," Communications in Statistics-Simulation and Computation, Vol. 36, No. 1 (January 2007). 
  • Pathak, S., Day, J. M., Nair, A., Sawaya, W. and Kristal, M., 2007, "Complexity and Adaptivity in Supply Networks: Building Supply Network Theory Using a Complex Adaptive Systems Perspective," Decision Sciences Journal, Vol. 38, lss. 4, 547-580.
  • Swink, M. and Nair, A., 2007, "Capturing the competitive advantage of AMT: Design-Manufacturing integration as a complementary asset," Journal of Operations Management, Vol. 25 (3): 736-754.
  • Ferratt, T., Ahire, S. and De, P., 2006, "Achieving Success in Large Projects: Implications from a Study of ERP Implementations," Interfaces, 36 (5), 458-469.
  • Ferratt, T., Ahire, S.L. and De, P. "Achieving successfully in managing large projects: implications from a study of ERP implementations," Interfaces, Vol, 36(5), September-October 2006, 458-469.
  • Galbreth, M. and Blackburn, J., 2006, "Optimal Acquisition and Sorting Policies for Remanufacturing," Production and Operations Management, 15(3), 384-392.
  • Gorman, M. and Ahire S., 2006, "A Major Appliance Manufacturer Rethinks Its Inventory Policies for Service Vehicles," Interfaces, 36 (5), 407-419. (Finalist for INFORMS 2005 — Wagner Prize Competition.)
  • Gorman, M.F. and Ahire, S.L. "A practical approach to effective service vehicle stocking," Interfaces, Vol, 36(5), September-October 2006, 407-419.
  • Li, Y. and Kettinger, W.J., 2006, "An Evolutionary Information-Processing Theory of Knowledge Creation," Journal of the Association of Information Systems, 7 (9), 593-617. 
  • Nair, A., 2006, "Meta-Analysis of the Relationship between Quality Management Practices and Firm Performance — Implications for Quality Management Theory Development," Journal of Operations Management, 24(6), 948-975.
  • Nair, A. and Closs, D., 2006, "An examination of the impact of coordinating supply chain policies and price markdowns on short lifecycle product retail performance," International Journal of Production Economics, 102 (2), pp. 379-392.
  • Nair, A. and Narasimhan, R., 2006, "Competing with Quality and Advertising Based Goodwill," European Journal of Operational Research, 175 (1), 462-474.
  • Papke-Shields, K.E., Malhotra M.K. and Grover V., 2006, "Evolution in the Strategic Manufacturing Planning Process of Organizations," Journal of Operations Management, 24, 421-439. (Finalist for the Journal of Operations Management Best Paper Award for 2006.)
  • Yi, M.Y., Fiedler, K.D. and Park, J.S., 2006, "Understanding the Role of Individual Innovativeness in the Acceptance of IT-Based Innovations: Comparative Analyses of Models and Measures," Decision Sciences, 37 (3), 393-426.
  • Yi, M.Y., J.D. Jackson J.D., Park J.S. and Probst J.C., 2006, "Understanding Information Technology Acceptance by Individual Professionals: Toward an Integrative View," Information Management, 43 (3), 350-363.
  • Fox, J. B. and Donohue, J. M., 2005, "Beyond the Image of Foreign Direct Investment in China: Where Ethics Meets Public Relations," Journal of Business Ethics, 56 (4), 317-324.
  • Fox, J. B. and Donohue, J. M., 2005, "The Arbitration of Labor Disputes in China Today: Definition and Implications," Employee Responsibilities and Rights Journal, 17(1), 19-29.
  • Kettinger, W.J. and Lee, C., 2005, "Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality," MIS Quarterly, 29 (4), 607-623.
  • Koufteros, X., M. Vonderembse and Jayaram, J., 2005, "Internal and External Integration for Product Development: The Contingency Effects of Uncertainty, Equivocality, and Platform Strategy," Decision Sciences, 36 (1), 97-133.
  • Robinson, Carol and Manoj K. Malhotra, 2005, "Defining the Concept of Supply Chain Quality Management and its Relevance to Academic and Industrial Practice," International Journal of Production Economics, Vol. 96, No. 3, 315-337. (The 15th most requested article in that journal in the period October-December 2004.)
  • Saeed, Khawaja, Manoj K. Malhotra and Varun Grover, 2005, "Examining the Impact of Inter-Organizational Systems on Process Efficiency and Sourcing Leverage in Buyer-Supplier Dyads," Decision Sciences, Vol. 36, No. 3, 365-396 (winner of Stan Hardy Award for 2006 and finalist for the Decision Sciences Best Paper Award for 2005.)
  • Steele, D.C., Patrick R. Philipoom, Manoj K. Malhotra and Timothy D. Fry, 2005, “ Comparisons Between Drum-Buffer-Rope and Materials Requirements Planning: A Case Study,” International Journal of Production Research, Vol. 43, No. 15, 3181-3208. 
  • Craighead C., J. Miller and K.R. Karwan, 2004, "The Effects of Severity of Failure and Customer Loyalty on Service Recovery Strategies," Production and Operations Management Journal, Volume 13, Number 4, pp. 307-321. (Wickham Skinner Best Paper Award at Production and Operations Management Society National Meeting, San Francisco, April 2002.)
  • Davis, F. D. and Yi, M. Y., 2004, "Improving Computer Skill Training: Behavior Modeling, Symbolic Mental Rehearsal, and the Role of Knowledge Structures," Journal of Applied Psychology, 89 (3), 509-523. 
  • Dreyfus, P., Ahire, S.L. and Ebrahimpour, M. "The impact of just-in-time implementation and ISO 9000 certification on total quality management," IEEE Transactions on Engineering Management, Vol. 51 (3), May 2004, 125-141.
  • Droge, C., Jayaram, J. and S.K. Vickery, 2004, "The Effects of Integrative New Product Development Practices on Time-based Performance: A Holistic Model," Journal of Operations Management, 22 (6), 557-573.
  • Fox, J. B. and Donohue, J. M., 2004, "When Changing from Merit Pay to Variable/Bonus Pay: What do Employees Want?" Performance Improvement Quarterly, 17 (4), 5-17.
  • Hackbarth, Gary and William J. Kettinger, 2004, "Strategic Aspirations for Net-Enabled Business," European Journal of Information Systems, Vol. 13, No. 4, 273-285.
  • Jayaram, J., V. Kannan and K.C. Tan, 2004, "The Influence of Initiators on Supply Chain Value Creation," International Journal of Production Research, 42 (20), 4377-4400.
  • Kohli, R. and William J. Kettinger, 2004, "Informating the Clan: Controlling Physician Costs and Outcomes," MIS Quarterly, 28 (3), 363-394.
  • Koste, Lori L. and Manoj K. Malhotra, Subhash Sharma, 2004, "Measuring Dimensions of Manufacturing Flexibility," Journal of Operations Management, Vol. 22, No. 2, 171-196.
  • Oberhelman, Dennis H., (With K.R. Kadiyala) "An Investigation into the Efficiency of Testing Procedures in Heteroscedasic Models," Proceedings of the 2004 Joint Statistical Meetings.
  • Tan K.C., V. Kannan, J. Jayaram and R. Narasimhan, 2004, "Acquisition of Operations Capability: A Model and Test across U.S. and European Firms," International Journal of Production Research, 42(4), 833-851.
  • Vickery, S.K., Cornelia Droge, T. P. Stank, T. J. Goldsby and R. E. Markland, 2004, "The Performance Implications of Media Richness in a Business-to-Business Service Environment: Direct Versus Indirect Effects," Management Science, Volume 50, Number 8, 1106 - 1119.
  • Das A. and Jayaram J., 2003, "Relative Importance of Contingency Variables for Advanced Manufacturing Technology," International Journal of Production Research, 41 (18), 2003, 4429-4452.
  • Grover, Varun and Manoj K. Malhotra, 2003, "Transaction Cost Framework in Operations and Supply Chain Management Research: Theory and Measurement," Journal of Operations Management, Vol. 21, No. 4, 457-473. (The 5th most requested article in that journal, with 1,733 requests received in the period from April 2002-April 2004.)
  • Heine, Michelle, Grover, Varun and Manoj K. Malhotra, 2003, “The Relationship between Technology and Performance: A Meta-Analysis of Technology Models,” Omega, International Journal of Management Science, Vol. 31, No. 3, 189-204.
  • Vickery, S.K., Droge C., Jayaram J. and Calantone R., 2003, "The Effects of an Integrative Supply Chain Strategy on Customer Service and Financial Performance: An Analysis of Direct versus Indirect Relationships," Journal of Operations Management, 21 (5), 523-539.
  • X.-B. Li, J.R. Sweigart, J.T.C. Teng, J.M. Donohue, L.A. Thombs and S.M. Wang, 2003, "Multivariate Decision Trees Using Linear Discriminants and Tabu Search," IEEE Transactions on Systems, Man and Cybernetics, Part  A, Volume 33, Number 2, 194-205.
  • Yi, M. Y. and Davis, F. D., 2003, "Developing and Validating an Observational Learning Model of Computer Software Training and Skill Acquisition," Information Systems Research, 14 (2), 146-169. 
  • Grover V., J. Teng and K. Fiedler, 2002, "Investigating the Role of Information Technology in Building Buyer-Supplier Relationships," Journal of the Association for Information Systems, Vol. 3, 217-245.
  • Kettinger, W.J. and Choong C. Lee, 2002, "Understanding the Information Systems-User Divide in Information Technology Innovation," Communications of the ACM, Vol. 45, No. 2, 79-90.
  • Marchand, D.A., William Kettinger and John D. Rollins, 2002, Information Orientation: The Link to Business Performance (Second edition), Oxford UK: Oxford University Press, 328 pages. ISBN: 0-19-925221-1.
  • Malhotra, Manoj K. and Subhash Sharma, 2002, “Spanning the Continuum between Marketing and Operations,” Journal of Operations Management, Vol. 20, No. 3, 211-221.
  • Oberhelman, Dennis H., with K.R. Kadiyala, "A Test for the Equality of Regression Coefficients When the Regressions are Heteroscedastic," Proceedings of the 2002 Joint Statistical Meetings. 
  • Papke-Shields, Karen E., Manoj K. Malhotra and Varun Grover, 2002, "Strategic Manufacturing Planning Systems and their Linkage to Planning System Success," Decision Sciences, Vol. 33, No. 1, 1-30.
  • Ahire, S.L., "Linking operations management students directly to the real world," Interfaces. Vol. 31 (5), September-October 2001, 104-120.
  • Ahire S.L. and Ravichandran, T. "An innovation diffusion model of TQM implementation." IEEE Transactions on Engineering Management, Vol. 48 (4), November 2001, 445-464.
  • Felan, J.T. and T.D. Fry, 2001, "Multi-level Heterogeneous Worker Flexibility in a DRC Job Shop," International Journal of Production Research, Vol. 39, No. 14, pp. 3041 – 3059.
  • Malhotra, Manoj K., Michelle L. Heine and Varun Grover, 2001, "An Evaluation of the Relationship between Management Practices and Computer Aided Design Technology," Journal of Operations Management, Vol 19, 307-333 .
  • Marchand, D.A., William Kettinger and John D. Rollins, 2001, "Making the Invisible, Visible: How Companies win with the Right Information," People and IT, Chichester & NY: John Wiley & Sons Ltd., 300 pages. ISBN: 0-41-49609.
  • Narasimhan, R., J. Jayaram and J. R. Carter, 2001, "An Empirical Examination of the Underlying Dimensions of Purchasing Competence," Production and Operations Management Journal, 10(1), 1-15.
  • Papke-Shields, Karen E. and Manoj K. Malhotra, 2001, "Assessing the Impact of the Manufacturing Executive's Role on Business Performance through Strategic Alignment," Journal of Operations Management, Vol. 19, No. 1, 5-22. (Stan Hardy Award for best paper published in the field of Operations Management in that year.)
  • Segars, A., Harkness, W.L. and Kettinger, W.J., 2001, "Process Management and Supply Chain Integration at the Bose Corporation," Interfaces, Vol. 31, No. 3, 102-114.
  • Xiao-Bai Li, James Sweigart, James Teng, Joan Donohue and Lori Thombs, 2001, "A Dynamic Programming Based Pruning Method for Decision Trees," INFORMS Journal on Computing, Volume 13, Number 4, pp 332 -344.
  • Yi, M. Y. and Davis, F. D., 2001, "Improving Computer Training Effectiveness for Decision Technologies: Behavior Modeling and Retention Enhancement," Decision Sciences, 32(3), 521-544.

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