About the Operations and Supply Chain Center

The Operations and Supply Chain Center was established by the Management Science faculty in the Darla Moore School of Business in 2005. Its mission is to provide cutting-edge education and training to the students of the business school; to provide innovative and value-added solutions to client organizations in the areas of process improvement and global supply chain design, coordination and implementation; to provide an opportunity for client organizations to connect with one another and with students who could be potential future employees; and to encourage practice-based research and knowledge creation.

Due to the expanding global marketplace, there is a large demand for analysts and professionals in procurement, physical distribution, process improvement, and operations and supply chain. As global offshoring and outsourcing trends continue to increase, the demand for such professionals is growing, thereby providing a long-term opportunity for the center’s corporate partners as well as the Moore School's faculty and students. The Operations and Supply Chain Center has over time become a focal point for identifying, developing and placing well-trained talent in several well-known Fortune 500 multinational firms. At the same time, the improvement projects have increased the competitiveness of our clients and become an important component of a unique educational program in Operations and Supply Chain at the Moore School.

Research Projects

Since the center's inception in 2005, process improvements recommended by Moore School student teams represent millions in savings for the center's corporate partners.

Expand allSpring 2016

• AVAYA: Billing Adjustment Process Improvement
• Carolinas HealthCare System: Supply Room Inventory System
• Coca-Cola Bottling Co. Consolidated: Throughput and Velocity Study
• Continental Tire: Late Binding Inventory to Improve Service Levels
• Cummins Turbo Technology: Outbound Cycle Time Improvement
• Delta Airlines Cargo: Interactive Voice Response Call Flow
• E-Z-GO, Textron: Sub-assembly Cell Transportation and Training Development
• Michelin Tire: Importer Fault Analysis Process and Model
• Nephron Pharmaceuticals: Inventory Management Model
• PricewaterhouseCoopers: Resource Planning for Global Information Reporting
• Siemens: Medium Voltage System Supply Chain Analysis
• Sonoco: Inventory Optimization
• Trane: Magellan Material Delivery

Fall 2015

• AVAYA: SKU Level Demand Forecasting Process Improvement
• Carolinas HealthCare System: Improving Bulk Pick Process
• Coca-Cola Bottling Co. Consolidated: Performance Communication Process Improvement
• Continental Tire: Analyzing and Improving Truckload Planning Process
• Cummins Turbo Technology: Shipment Accuracy Improvement
• E-Z-GO, Textron: Sub-assembly Cell Transportation and Training Development
• Michelin Tire: Modeling Relationships among Supply Chain Key Performance Indicators
• Nephron Pharmaceuticals: Automated Batch Production Schedule
• Trane: Magellan Material Delivery

Spring 2015

• AVAYA: Designing a Cross-docking Strategy
• Carolinas HealthCare System: Quality Control System Design
• Coca-Cola Bottling Co. Consolidated: Supply Chain Planning Process Improvement
• Continental Tire: Production Planning Process
• Cummins Turbo Technology: Decision Matrix for Centralized/Decentralized Planning
• E-Z-GO, Textron: Parts & Accessories National Distribution Strategy
• Michelin Tire: Identify New Product Launch Customer Profiles
• PricewaterhouseCoopers: Tax Filing Process Improvement
• Siemens: Case Pick Quality Improvement
• Sonoco: Inventory Optimization
• Trane: Coil Line Sequencing

Fall 2014

• AVAYA: Asia Global Hub and Dynamic Routing
• Coca-Cola Bottling Co. Consolidated: SKU Proliferation and Costing Analysis
• Continental Tire: Global Distribution Network Design and Optimization
• Cummins Turbo Technology: Safety Stock and Inventory Optimization
• E-Z-GO, Textron: Press/Weld Lean Supermarket
• Michelin Tire: Flexibility Steering Tool
• PricewaterhouseCoopers: Risk Rating Framework
• Siemens: Distribution Center Optimization
• Trane: Reinventing Scrap Management

Spring 2014

• AVAYA: A Cost Model For Product Rationalization
• Coca-Cola Bottling Co. Consolidated: Merchandising Process Improvement
• Continental Tire: Distribution Center Inventory Policy Optimization
• Cummins Turbo Technology: Inventory Age Reduction for Components
• E-Z-GO, Textron: Materials Receiving Process Improvement
• Harvest Hope: Operations Improvement and Logistics Optimization
• Michelin/TCI: Distribution Network Analysis & Improvement
• PwC: Supplier Approval Process Improvement
• Siemens: Optimize Special Processing
• Sonoco: Preventive Maintenance Process Improvement
• Trane/Ingersoll Rand: Coil Cost Driver Analysis

Fall 2013

• AVAYA: Customer Service Performance Improvement
• Coca-Cola Bottling Co. Consolidated: Warehouse Design and Process Optimization
• Carolinas Healthcare System: Patient Service Optimization
• Cummins Turbo Technologies: Returnable Container Process Improvement
• E-Z-GO, Textron: Fabrication Schedule Compliance
• Michelin/TCI: Plant Rationalization
• PwC: Supplier Performance Assessment Process Improvement
• Siemens: Inbound Optimization of European Shipments into North America
• Trane/Ingersoll Rand: Inbound Freight Optimization

Spring 2013

• AVAYA: America’s International Strategy
• Coca-Cola Bottling Co. Consolidated: Inventory Strategy
• Cummins Turbo Technology: Freight Analytics Process Improvement
• E-Z-GO, Textron: Domestic Inbound Logistics Spend Optimization
• Hilex Poly: Maintenance, Repair and Operating Supplies Spend Reduction
• One Palmetto Health (Richland & Baptist): Inventory Ordering and Usage Improvement
• PricewaterhouseCoopers: Production Planning
• Siemens: Inbound Freight to Plants Consolidation Improvement

Fall 2012

• Carolina HealthCare System: Improving Patient Cycle Time
• Coca-Cola Bottling Co. Consolidated: Throughput Improvement on Bottling Lines
• Cummins Turbo Technology: Supplier Schedule Quality Measurement
• PricewaterhouseCoopers: Work Allocation Optimization
• Siemens: Scheduled Shipment and Inventory Evaluation
• Sonoco: Biomass Boiler Ash Handling Options
• Trane/Ingersoll Rand: Warehousing and Supply Chain Collaboration

Spring 2012

• Coca-Cola Bottling Co. Consolidated: Warehouse Integration & Optimization Assessment
• Cummins Engines: Metal Engine Skid Returns Process
• Cummins Turbo Technology: Integrated Supplier Evaluation Process
• Hilex Poly: Recycling Wash Line Yield & Supply Assessment
• Siemens: Evaluation of Returns Process (Southaven Logistics Center)
• Sonoco: Warehousing Options Project
• Trane: Sales, Inventory and Operations Process Redesign

Fall 2011

• Capsugel: Efficient shipment of capsules to South America
• Eaton Electrical: Optimized Inventory Allocation across Value Chains
• Trane Ingersoll-Rand: Implementing Optimized Inventory Policies and Visual Control
• Palmetto Health Richland: Strategic Integration of Inventory Management Policies & Processes
• Hilex Poly: Material Shrink Root Cause Analysis and Mass Balance Control
• Johnson & Johnson: Production Schedule Level-Loading
• Cummins Turbo Technologies: Evaluation of Global SMI Policies
• Sonoco: Paper Mills and Conversion Plants Network Inventory and Transportation Optimization

Spring 2011

• Capsugel: Global Sourcing Optimization
• Eaton Electrical: Copper Forecasting Process Improvement Project
• Trane Ingersoll-Rand: Implementing Pull Based Sheet Metal Ordering Process
• Palmetto Health Richland: Inventory Management
• Palmetto Health Richland Microbiology Lab: Microbiology Inventory Control System
• Johnson & Johnson: Production Packaging Operations Improvement (Ortho-Clinical Diagnostics)
• Westinghouse Nuclear Fuel: Cost Improvement Selection and Tracking
• Walmart.com: Packaging Solutions Optimization & Development
• Sonoco Products Corporation: Steel Mill Performance Metrics

Fall 2010

• Capsugel: Scheduling Process Improvement
• Johnson & Johnson: Automated Cartoner Scheduling, Sequencing
• Johnson & Johnson: Automated Cartoner WIP Queue, & Resource Optimization
• Trane Ingersoll-Rand: Coil "On Time to Request" Enablers
• Sonoco: Forecasting, Scheduling and Inventory Management

Spring 2010

• Cummins Turbo Technologies: Asia Supply Chain Risk Identification & Reduction
• Eaton Electrical: Materials Synchronization Implementation
• Capsugel: Purchasing Process Improvement
• Palmetto Health Outreach Lab: Outreach Lab Optimization
• Trane Ingersoll-Rand: Header Cell Process Optimization
• Flextronics Industrial: Developing a Total Cost of Ownership Tool
• Colonial Life: Application Processing Enhancements
• Johnson & Johnson: BioVue product handling, release & distribution optimization

Fall 2009

• Eaton Electrical: Consensus Forecast Processes for Product Attribute Data
• Cummins Turbo Technologies: Capacity & Layout Design (Merger – New Warehouse)
• Kaiser Aluminum: Fluid Penetrant Inspection (FPI) Inventory and Lead-time Reduction
• Train Ingersoll-Rand: 5/16th Coil Manufacturing Line Throughput Improvement
• Wal-Mart: Wal-Mart Channel Decision

Spring 2009

• Colonial Life: Accident & Health Claims Process Improvement
• Cummins Turbo Technologies: Global Sourcing of Turbos and Components
• Eaton: eMMAC Internal Supply Chain Assessment
• Johnson & Johnson: Lean Campaign - Global Distribution Center (HSN Shipments)
• Kaiser Aluminum: Etching Line Lean Process Improvement
• Palmetto Health Richland: Imaging Process Improvement
• Palmetto Health Richland: Women's Health Clinic Patient Treatment Process Improvement
• Pfizer (Capsugel Division): Activity-Based Costing of North American Dietary Supplements
• Sonoco: Demand Planning and Optimization
• Westinghouse: New Process Creation for Inventory Policies for Procured Parts

Fall 2008

• Colonial Life: Claims Process Improvement
• Johnson & Johnson: Order Fulfillment Process Improvement (Ortho-Clinical Diagnostics Campus)
• Pfizer-Capsugel: Export Process Improvement (Brazilian Market)

Spring 2008

• Colonial Life: Customer & Sales-Process Focused Analysis of Never-Effects
• Colonial Life: New Customer Enrollment & Underwriting Process Improvement
• Johnson & Johnson: Optimization of Pathology Lab Process
• Mead Westvaco (Chemical): Inventory Replenishment Policies & Warehouse Stocking Optimization
• Palmetto Health Richland: Throughput Improvement for Emergency Patients
• Pfizer-Capsugel: North American Logistics Network Optimization
• Sonoco: Supply Chain Redesigning for Critical Customer
• Westinghouse Electric (Nuclear Fuel): Inventory Optimization

Fall 2007

• Colonial Life: Analysis of Never-Effects (Phase I)
• MeadWestvaco – Chemical Division: Lignin Products Inventory Optimization
• Palmetto Health Richland: Treatment for Community-Acquired Pneumonia Patients (Emergency)
• Pfizer-Capsugel: Development of Cost Models for Distribution Centers (FL & NE)
• Sonoco: Accounts Receivables Terms Rationalization
• Westinghouse Electric (Nuclear Fuel): Supply Chain Strategy Map & Balanced Scorecard Development

 Faculty