|Department:||Department of Management, Master of Human Resources
Darla Moore School of Business
Darla Moore School of Business, Room 405H
Before joining the faculty at the Darla Moore School of Business, Julian Dalzell spent 43 years in a variety of roles around the world with the Royal Dutch/Shell group of companies. Starting in line roles in logistics, Dalzell eventually moved into a variety of specialist labor relations roles in the U.K. before being sent overseas to Brunei. Ten years of specialist roles in recruitment and staff development were followed by a move to the United States to undertake roles in compensation, chemicals as an HR generalist and seven years of work in executive development. He moved to New Orleans to head up HR for Shell’s Gulf of Mexico operations and then was promoted to Global VPHR for Shell’s Trading Company. After another brief stint in the Far East as VPHR for Asia-Pacific/Middle East and a one-year assignment in London forming and leading the HR team for global supply and distribution, Dalzell returned to the United States as VPHR for Shell Oil Company, the U.S. arm of Shell’s global business.
Dalzell holds a B.A. in International Business from Eckerd College and a M.Sc. in Educational Human Resource Development from Texas A&M University. Since arriving at the Moore School, he has been honored with the Outstanding MHR Professor Award, the Alfred G. Smith Award for Teaching Excellence (a business school award) and the Outstanding Service Award for the MHR program.
What courses do you teach?
I teach two required and one optional course for the MHR program. The first required class is HR in the Global Firm (MGMT 801), which is a broad overview of how large multinationals manage their HR function across national boundaries. The second one I co-teach and is entitled OD and Consulting (MGMT 730). There are lectures on leadership, change, organization design and decision-making and on consulting skills such as contracting and client management, and we deliver live projects for actual clients.
The optional class is a short-term study abroad in Singapore (IBUS 750). We visit six or seven different companies and we do a variety of cultural visits.
Why should a student take your class? How does your class help students become employable?
Whether a student has any interest in working overseas, the bulk of the companies that regularly recruit from the program are global either in the operation or in the spread of the customers they serve. Being aware of global issues and how that affects the delivery of HR is a key skill that companies look for when recruiting. Additionally, the OD and Consulting class provides a bridge from the academic to business world that is a substantial preparation for that transition.
How does your prior experience contribute to the classroom discussion and the way you teach?
I use all 43 years of my practical learning in one of the world’s largest and most respected companies to augment my professional training. Although the courses are based on sound academic principles, the heart of my teaching is how to use those principles in a real-world setting. I use real-world examples drawn both from Shell and my consulting clients to illustrate key learning points and to challenge student thinking to differentiate the way perhaps SHOULD BE compared to how it ACTUALLY IS.
What is one thing you try to teach ALL of your students?
Never assume that there is one answer to a problem. Different countries, cultures and companies deal with different problems, deal with similar problems but find different solutions or use the same solutions to similar problems. The world of the cookie cutter solution has a short lifespan.
What is your teaching style?
I teach highly interactively using a variety of methods. I use case studies, some drawn from real life and others that I have written, to enable students to look at solving issues from multiple dimensions; I use role plays where the students are required to put themselves the shoes of actors in learning situations; I break up lectures with small group discussions followed by report outs; and I use traditional lectures, particularly in the first two or three weeks of the program when the students are early in their learning curve on the subject matter.
What are your expectations for students?
Participate and take yourself out of your comfort zone. Be open-minded and explore new fields. Ask for help BEFORE it is too late.
What inspires you about your work?
My passion is to inspire the next generation of HR professionals to be able to balance the human element with the business resources. There is a reason that the profession has both words and they are both important. HR has a unique accountability to ensure that the human element is always in consideration and that the company makes the most use of its talent to deliver superior business results.
What are you doing when you're not working?
I play golf (badly) and enjoy travel. I have a close-knit family with whom I love spending time, and I am active in my church.