Zanne Tenney Augur has 25 years in international marketing working in various international posts, including Paris, France, and Dubai, U.A.E. After earning a Master of International Business from the Darla Moore School of Business, Augur started an event and PR company in Dubai, running major events such as the FIFA World Congress and the Dubai International Shopping Festival.
Sang-eun Byun is an associate professor in the Department of Retailing at the University of South Carolina. Byun received a Ph.D. in Retailing from Michigan State University. She currently teaches retail promotion, with an emphasis on social listening and analytics. Her research interests include (1) consumer’s cognitive, emotional, neural, and behavioral reactions in offline/online retail environments, (2) customer engagement and experience creation, (3) CSR communication strategies, and (4) small business and entrepreneurship.
Jeffrey M. Campbell serves as department chair and associate professor of retailing at the University of South Carolina. Campbell serves on the Higher Education Advisory Board for the Category Management Association. He received his Ph.D. in retail, hospitality, and tourism from the University of Tennessee, Knoxville, with a minor in marketing.
Patricia Chambers, an accomplished business professional and educator with a robust background in communication, marketing, and writing, joined the Department of Retailing at the University of South Carolina in summer 2024. Chambers brings her management experience into the classroom to fully prepare students for their first day on the job or internship where they learn to write, collaborate, and present with confidence. She is dedicated to inspiring future managers to lead their teams with diplomacy and care.
Vincent Dell'Osa joined the Department of Retailing in fall 2024 as an executive in residence, bringing with him a profound commitment to mentorship and over 40 years of experience in the retail industry. Over the past 20 years, he held executive roles at Ralph Lauren, culminating as President of Ralph Lauren Retail, North America. In this capacity, he successfully navigated multiple business cycles, expanded operating profits and drove innovation across a diverse range of retail environments.
Karen Edwards serves as associate dean of academic programs and student affairs and is a senior instructor in the Department of Retailing at the University of South Carolina. Recipient of the University’s 2019 Garnet Apple Award for Teaching Innovation, the 2017 Faculty Integrity Award, and the 2010-11 Harry E. Varney Distinguished Teacher of the Year Award, Edwards teaches in the areas of digital commerce, asset protection and law-related issues affecting retailers. Edwards has developed numerous undergraduate and graduate-level courses, such as Law for Retailers, Fashion and the Law and Asset Protection for Retailers.
Kristy Paradise Ellison serves as an instructor in the Department of Retailing in the College of Hospitality, Retail and Sports Management. Prior to joining the faculty at the University of South Carolina, Ellison served as the business administration program director and accounting instructor at the Technical College of the Lowcountry in Beaufort, South Carolina. Ellison began her career in academia in 2000 teaching at Aiken Technical College. She has taught courses in accounting principles, cost accounting, intermediate accounting, computerized accounting, payroll accounting, governmental/not-for-profit accounting, business ethics and law, personal finance and business math.
Lindsey Herring serves as the administrative coordinator for the Department of Retailing in the College of Hospitality, Retail and Sport Management. Prior to joining the Department of Retailing, Lyndsey Herring worked for five years as an operations specialist at Training Concepts. In 2019, Herring accepted the position of director of Alumni Relations at the University of South Carolina Alumni Association, working with the Board of Governors, membership and the marketing team, and serving alumni.
Ziyou Jiang joined the Department of Retailing at the University of South Carolina in fall 2024 after earning her Ph.D. in polymer, fiber, and textile science with an emphasis on international merchandising at the University of Georgia. As a graduate research assistant at the University of Georgia, Jiang led empirical investigations to assess the influence of virtual reality on consumer shopping experiences and behavioral outcomes. Jiang's research focuses on consumer psychology, user experience in fashion and the application of advanced technologies such as VR, AR and AI.
Daniel Kim joined the University of South Carolina's College of Hospitality, Retail and Sport Management in fall 2022 as an instructor in the Department of Retailing. He is a three-time graduate of USC and is also the owner and CEO of Legacy Martial Arts.
Jiyeon Kim, Ph.D. is an associate professor in the Department of Retailing at the University of South Carolina. Kim holds degrees in apparel merchandising and retail management, fashion merchandising, fashion design and marketing, and clothing and textiles. She teaches in the areas of retail promotion, international retailing and retail shopper analysis.
Jung-Hwan Kim is an associate professor in the Department of Retailing at the University of South Carolina. Kim completed her doctoral degree in 2006 at The Ohio State University. At the University of South Carolina, Kim teaches courses in merchandising and fashion product analysis.
Terry (Haekyung) Kim joined the College of HRSM's Department of Retailing in fall 2024 after earning her Ph.D. in retail and consumer studies from the University of Minnesota. Kim's academic journey began at Seoul National University, where she earned both her B.S. and M.S. in textiles, merchandising and fashion design. Her master's thesis explored the impact of augmented reality on fashion product evaluation. Kim's academic excellence has been recognized with multiple awards, including the Student Academic Excellence Award and the Best Paper Presentation Award.
Saundra Koesters is responsible for managing the day-to-day store operations of the Gamecock iHub Apple Authorized Campus Store as well as coordinating, training, and developing the Department of Retailing student interns who are responsible for operating the store in fulfillment of their retail practicum and internship requirements. She attended The Ohio State University where she graduated with a bachelor’s degree in fashion merchandising and textiles. She has over 30 years of retail management experience with iconic brands such as Banana Republic, The Gap, J.Crew, and Land’s End.
Kelly Kouchi joined the Department of Retailing at the University of South Carolina in fall 2024 as a highly skilled Salesforce administrator and project manager with extensive experience in executive assistance and record coordination. Prior to USC, she worked with Charlotte Pipe and Foundry in Charlotte, North Carolina, for over seven years. Most recently, she successfully led the company-wide implementation and integration of the Salesforce platform. Kouchi's expertise extends to Salesforce Sales Cloud, Service Cloud, MFG Cloud, Salesforce Maps, and Account Engagement, earning her certifications as a Salesforce Administrator and Business Analyst.
Michael Moody serves as an instructor in the Department of Retailing in the College of Hospitality, Retail and Sport Management at the University of South Carolina. Prior to becoming an instructor, Moody was the director of practicum and internships in the Department of Retailing.
Joohyung Park is an associate professor and program director for the Master of Retail Innovation degree in the Department of Retailing at the University of South Carolina. Park joined the department after receiving her Ph.D. in consumer behavior from Purdue University. Before pursuing her Ph.D., Park worked full time as a marketing researcher and a brand consultant for six years in Seoul, where she gained hands-on experience in various industries.
Lena Pinkston brings a unique blend of academic excellence and real-world experience to her role as clinical instructor in the Department of Retailing at the University of South Carolina's College of Hospitality, Retail, and Sport Management. With a profound dedication to shaping the future of business and entrepreneurship, Pinkston's expertise spans sustainable business operations, entrepreneurship, and experiential learning.
Donald S. Pollard, Jr., is a creative director, entrepreneur, TEDx speaker and educator with over 20 years of experience in executive and entrepreneurial roles. He has launched multiple startups, guiding them from concept to profitability. Pollard is recognized for his ability to influence, unify and lead teams across various company functions, driven by his passion for developing strategic partnerships and increasing profitability.
Md. Rafiqul Islam Rana is an assistant professor in the Department of Retailing at the University of South Carolina. Rana joined the department after receiving his master’s and Ph.D. in textile and apparel management from the University of Missouri. He also holds a B.Sc. degree in textile engineering, majoring in fabric manufacturing technology.
Angela M. Stallings is an accomplished educator and tax professional with a strong background in accounting and business management. She holds a Master of Science in taxation and a Master of Business Administration from the University of Cincinnati, where she also earned her Bachelor of Business Administration in accounting. Stallings joined the Department of Retailing at the University of South Carolina's College of Hospitality, Retail and Sport Management in August 2024 and teaches courses in financial and managerial accounting.
Stephanie Taylor joined the College of Hospitality, Retail and Sport Management's Department of Retailing as an instructor in January 2023. Taylor came to HRSM with a progressive history of positive contributions in both educational settings and the private sector. Her academic background includes administrative roles in areas such as faculty development and training, accreditation and compliance standards, and curriculum development and program review.
Michael Watson has more than 20 years of experience in higher education and believes deeply in connecting elements of academic learning with beyond the classroom opportunities. He holds various positions including undergraduate director for the Department of Retailing, instructor, Senior Faculty Fellows for the Center for Integrative and Experiential Learning, and store director for the Gamecock iHUB, the authorized on-campus Apple retailer.
Donna Watts is an instructor in the Department of Retailing at the University of South Carolina. She received a Bachelor of Science in Fashion Merchandising and Master of Science in Textiles, Clothing, and Interior Design from Winthrop University in S.C. Prior to teaching, Watts worked in the retail industry for eight years in various capacities, including management of two jewelry stores for a large corporation.
Daniel J. Williams serves as an instructor for the Department of Retailing in the College of Hospitality, Retail and Sport Management at the University of South Carolina. Prior to joining the faculty at USC in fall 2017, Williams served on the faculty at Shepherd University in Shepherdstown, West Virginia, as an accounting professor for 17 years. He taught courses in accounting principles, intermediate accounting, income taxes and auditing while working at Shepherd.