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Division of Information Technology

Get Help

The IT Service Desk is your single point of contact for computer, technology and IT-related questions and support.  We offer a full-service center dedicated to providing technical support and on-site assistance for the USC community.

Contact Us

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Call Us

You can call the Service desk at 803-777-1800

Monday Friday

9:30 a.m. 4:30 p.m.

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Walk In

The Carolina Tech Zone, conveniently located near the Gamecock iHub, provides in person technology support for all students. Our services include connecting to the network, installing software, diagnosing computer problems, removing viruses, providing mobile support and more.

Location: 
First floor of the Byrnes building
901 Sumter Street, Suite 119

Hours: 
9:30 a.m. – 4:30 p.m.

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Chat

Service Desk technicians are available to chat through the IT Service Portal. Select the Chat icon in the bottom right of the screen and login with your Network Username to chat with a technician.

Monday – Friday

9:30am – 4:30pm.

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Submit a Ticket

Submit a ticket through the IT Service Portal by selecting Order Something and choosing the right catalog item.

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Find Answers

Our Knowledge Base is full of answers to frequently asked questions.

Explore our Featured, Most Useful, and Most Viewed knowledge articles, or search for the content most relevant to you.


Find the IT Service Desk

We are conveniently located across from the historic horseshoe in the Carolina Tech Zone on the first floor of the James F. Byrnes building, Suite 119.


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