Technology Resources for Incoming Students

Welcome to UofSC! The Division of Information Technology (DoIT) offers technology support and assistance during your years as a UofSC student. Here are some helpful resources:

How Can We Help?

Technology Support Available

The DoIT Service Desk is your single point of contact for computer, technology and IT-related questions and support. Here are the ways you can get support:

• Submit a request online through our Self-Service Portal.
• Search the online Knowledge Base for instructional articles that help you troubleshoot technology issues on your own, at any time of day.
• Chat online with a Service Desk technician. Available Monday-Friday, 9:30 a.m.-4:30 p.m.
• Call the Service Desk at 803-777-1800. Available Monday-Friday, 8 a.m.-6 p.m.

Carolina Tech Zone

The Carolina Tech Zone (CTZ) provides hands-on technology support for all students. Their services include connecting to the network, installing software, diagnosing computer problems, removing viruses, providing mobile support and more.

The CTZ is open Monday-Friday, 8 a.m. – 6 p.m. during the fall and spring semesters and is located at 901 Sumter St., Suite 119, right beside the Gamecock iHub.

 *The CTZ will resume operations when campus reopens.

Social Media

Follow us on Twitter (https://twitter.com/UofSCtech) and Facebook (https://facebook.com/UofSCTech) for IT updates, outages and news!

Computer Resources

Computer Information and Discounts:

A computer is highly recommended, but not required. We support Macs, Windows, and Linux. If you bring it, we can support it.

• Apple and Dell offer student discounts on computer purchases.
• To get education pricing at Apple, visit the Gamecock IHub, located at 901 Sumter St., Suite 123. The iHub is an Apple Authorized Campus Store serving USC students, faculty and staff members, and alumni. In addition, Gamecock iHub offers in-house product repair and services of personal Apple computers. The services are provided by Apple-authorized service technicians from the university's Division of Information Technology. At this time, the Gamecock iHub service team is not able to repair or service iOS devices such as iPhones and iPads. 
• When purchasing a computer from Dell, go to the university’s membership page at Dell.

Free Microsoft Office 365

Microsoft Office 365 is available for free for as long as you are a student at the university. It includes the latest versions of Word, Excel, PowerPoint, Outlook, OneNote and more for both Mac and Windows. You can install Office 365 on up to five computers and five mobile devices. Also included is OneDrive, an online file service that provides you with 50GB of free cloud storage to store your documents and access them from any device, anywhere. More information and download instructions are available in the Knowledge Base.

Software and Antivirus

The DoIT offers a variety of software to students, faculty, staff through the university’s agreements with vendors for both personal and university purchase. Most software is available at discounted rates or, in some cases, the software is free. Students can visit the Software section of my.sc.edu to see available selections or take a trip to the CTZ for assistance with downloading software. 

Students must have current antivirus software installed and activated and all critical operating system updates completed on your computer before you can connect it to the campus network. Antivirus software is included with Microsoft Windows. Visit Carolina Tech Zone if you need assistance with installing antivirus software.