The following improvement projects were facilitated by participants in the 2023-24 cohort of the Improvement Leader Program. Included are process improvement projects, resource optimization projects, and problem-solving initiatives.
| Subrecipient Invoicing Process Improvement Lindsey Cox, Director of Compliance and Tax Office of the Controller See the presentation slides • View the presentation |
| Timecards for Resource Optimization Erin Daugherty, Director of Project Management Office Division of Information Technology See the presentation slides • View the presentation |
| Resource Optimization – Maxient User Experience and Maximizing Our Technology Maureen Derrick, Director Student Conduct and Academic Integrity See the presentation slides • View the presentation |
| CAS Faculty Teaching Workloads: Improving Data Collection Processes Lydia Frass, Director of Assessment & Online Learning College of Arts and Sciences See the presentation slides • View the presentation |
| Submission of CEU Programs and Packets to the Office of Continuing Education and Conferences Kim Gore, Business and Office Manager Continuing Education and Conferences See the presentation slides • View the presentation |
| Student Affairs and Academic Support Participation in Orientation Maegan Gudridge, Executive Director for Communications and Marketing Division of Student Affairs and Academic Support See the presentation slides • View the presentation |
| Admin x Change: Fostering Stronger Bonds Jessica McCormick, Director of Strategic Initiatives College of Nursing See the presentation slides • View the presentation |
| Alumni Association Invoicing Elizabeth Muth, Chief Administrative Officers USC Alumni Association See the presentation slides • View the presentation |
| Facilities Services Request Process Improvement Alex Norwood, Senior Accountant Facilities Administration and Finance See the presentation slides • View the presentation |
| TFAC Hiring Process in the College of Arts and Sciences Christy Stephens, Academic Program Manager College of Arts and Sciences See the presentation slides • View the presentation |
| Increasing Course Offerings in Winter Session Amanda Therrell, Director GARNET, Graduation and Retention Network See the presentation slides • View the presentation |
| Immunization Compliance Process Eric Tyler, Quality Assurance RN Coordinator and Accreditation Specialist Student Health Services See the presentation slides • View the presentation |
| Undergraduate Director Role Optimization, Department of Retailing Mike Watson, Undergraduate Coordinator and Instructor College of Hospitality, Retail and Sport Management See the presentation slides • View the presentation |