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My USC Lancaster

Self Service Carolina Tutorials

Learn more about the most common Self Service Carolina transactions.

How To's

See below for step by step instructions for various transactions on your student account.

  1.  Log into my.sc.edu, click Account Information, then Payment Gateway.
  2. Once the online payment portal loads, click Enroll in Payment Plan under the Balance information.
  3. Select the appropriate account and click Select. Then select the appropriate term to enroll in the Payment Plan.
  4. Once the term is selected, general information regarding the Payment Plan will appear on the screen. Click Details for more   information regarding the Payment Plan such as amounts, number of installments, etc.  Once finished reviewing, click Select.
  5. The next page will display the current total due for the down payment, as well as the payment schedule for future installment  dates.
    • PLEASE NOTE: Before selecting Continue at the bottom of the page, a selection MUST BE MADE to either schedule the payments automatically (selected payment method will be charged automatically the day installment is due), or to NOT enroll in automatic payments.
  6. The next step requires entering the preferred payment method. If a credit or debit card is selected and used, a 2.5% convenience fee will be charged. However, if an electronic check is used for payment, no additional charge is added. Once the selection is made, click Continue and enter the account number.  Once this has been done click Continue.
  7. The next page will require the cardholder information. If this payment method information is to be kept on file, check the box next under Option to Save and create a name for this payment method, then click Continue.
  8. The Plan Enrollment Agreement will appear. Note that the $75 administrative fee is nonrefundable. Please review this information carefully, then click the I agree to the terms and conditions check box.
  9. To finalize the agreement, click the Continue.
  10. The online receipt will appear and can be printed.

The Payment Plan Agreement can be accessed at any time under the Payment Gateway by selecting Payment Plans at the top of the page, then Manage Plans for current Payment Plans or Plan History for previous plans.

In our effort to trim the cost associated with credit card payments, the University has established electronic checks as an alternative method of paying tuition and fees without adding more fees to your bill. Please follow the steps below to pay your fees by electronic check.

NOTE:  You cannot use corporate accounts, i.e. home equity, traveler's checks, etc. You cannot use a savings account to make a payment. This must be a personal checking account. Do not use a debit card for the electronic check payment option.

  1.  Log onto my.sc.edu using your VIP ID and password.
  2. Click Account Information, then Payment Gateway.
  3. Once the payment portal loads, click Make Payment.
  4. The Account Payment Screen which displays the current balance and any pending payments will open. Select either Current Account Balance, Pay by Term or Pay by line item.
  5. Click Continue.
  6. Click the Select Method drop down box and choose the Electronic Check (checking) You can also use previously saved checking accounts under this option.
  7. Click Continue.
  8. Enter the Routing number, Bank account number and the billing information for this account. Contact your financial institution to get the correct routing number.
  9. You can save this method of payment by clicking on the Save this payment method for future use checkbox and key in a name for this account.
  10. Go to Security Settings in My Profile to enroll to have refunds deposited directly into this account.
  11. Click Continue and review your confirmation message to ensure the transaction details are correct.
  12. Click the I agree to the terms and conditions checkbox to continue this transaction.
  13.  Click Print Agreement if you would like a copy for your records.
  14. Click Submit Payment to authorize the transaction. You will receive a confirmation email with the payment details.
  15.  Click Payment History to review a record of the details.

Credit card payments can only be made online at my.sc.edu. There is a 2.5% convenience fee for the use of a credit or debit card.

  1. Log onto my.sc.edu using your VIP ID and password.
  2. Click Account Information.
  3. Click Payment Gateway and you will be prompted to use your multifactor authentication device to access the next screen.
  4. Click Make Payment.
  5. The Account Payment Screen which displays the account balance information will open. Select either Current Account Balance, Pay by Term or Pay by Line Item.
  6. Click Continue.
  7. Click the drop-down box and select the Credit or Debit Card option and then key in your credit card number. (You can also use previously saved credit cards under this option.)
  8. Click Continue.
  9. Key in your credit card and billing information. Click the Option to save checkbox and key in a name for this card if you want to save this payment method.
  10. Click Continue and review your payment information to ensure the transaction details are correct.
  11. Click Submit Payment to authorize the transaction. You will receive a confirmation email with the payment details.
  12. Click Payment History to review a record of the details.
  1. Log onto my.sc.edu using your VIP ID and password.
  2. Click Account Information.
  3. Click Print Bill for Term.
  4. Select term and click Submit.
  5. The details of the account activity will display. Click Email my Billing Statement to have the statement emailed.
  6. Once completed, the student will receive a message indicating the email statement was sent.

The most rapid means of receiving refunds that are to be refunded to the student is via direct deposit.

  1. Log into my.sc.edu
  2. Click Account Information.
  3. Click Sign Up for Direct Deposit and you will be prompted to use your multifactor authentication device to access the next screen.
  4. Select Electronic Refunds.
  5. Click Set-up Account. If you have previously set up an account, you will only have the option to edit or remove the existing account. Please use personal checking accounts only.
  6. Type in the Routing Number, Account Number and fill in the Billing Information for the account.
  7. Create an identifying name for the account and key this in the Save Payment Method As area. Then click Continue.
  8. Read the agreement terms. If you still want to set up a direct deposit account, click the I Agree box and click Continue to complete your transaction.
  9. You will receive a confirmation message if your account was successfully saved.

The National Automated Clearing House Association (NACHA) has issued a rule requiring that all ACH web debits are validated before they are used to make a payment or receive a refund. During the prenoting process, we will send a zero-dollar transaction file to the bank to validate if your account is active.  

The validation process can take 3-5 business days. You will not be able to make payments using your checking account until your account has been validated. The prenote process will notify you if your payment method cannot be validated. Use the following instructions to set up your account.

Student Accounts
  1. Log into my.sc.edu.
  2. Click on Account Information
  3. Click on Payment Gateway
  4. Click on Payment Profile
  5. Follow Instructions to input your banking information (routing and account number) and indicate if you want that same account to be used to receive eRefunds (direct deposits).
  6. Check status under My Payment Profile for verification.
Authorized Users
  1. Log into my.sc.edu.
  2. Click on Payment Profile
  3. Follow Instructions to input your banking information (routing and account number).
  4. Check status under My Payment Profile for verification.
  1. Log into Self Service Carolina at my.sc.edu.
  2. Click Account Information.
  3. Click Account Summary by Period to see detailed account information by period which includes charges and payments made on your account and your current account balance.
  4. To view your account statement and payment history, click Statement and Payment History at the bottom of the page. You will be informed if there are no account statements available for review. You can view the:
    • Date of payment
    • Term
    • Description
    • Amount paid
    • Unbilled charges at the bottom of the screen
  5. Click Account Detail by Term to see detailed descriptions of charges on your account, payments made and the account balance. You can see if charges on account are from a previous or future term.
  6. Click Select Another Term to see information on different terms and click on the drop-down menu to choose the term you would like to view.

 


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