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PeopleSoft University Financial System

    Support Contacts

    PeopleSoft users can access support for departmental or topical questions. Investigate topics related to individual departments and, if needed, connect with additional assistance  for specific topics.

    • Journal Entries                        
    • Banking Transfers                   
    • Capital Projects                         
    • Journal Vouchers
    • Endowments
    • Assets
    • Tax
    • RQs
    • International Suppliers and Sales Use Tax Returns

    For questions regarding journal vouchers, email apjrnlvo@mailbox.sc.edu.

    For all other general accounting questions, email generalaccounting@sc.edu.

    • Updating My Wallet
    • Reconciling the Card
    • Approving a transaction

    For questions regarding team travel, email teamcard@mailbox.sc.edu.

    • Travel Authorizations
    • Travel Advances
    • Expense Reports
    • Travel Card

    For questions regarding travel, email teoffice@mailbox.sc.edu.

    For questions regarding the Travel Card, email TRVCARD@mailbox.sc.edu.

    •  Vendor Payments         
    • Payment request
    • AP Uploads                    
    • Refunds
    • Travel

    For questions regarding AP Upload, email apupload@mailbox.sc.edu.

    For all other accounts payable inquiries, email accountspayable@sc.edu.

    • W-9
    • W-8                           
    • New Supplier Registration
    • Requesting a New User ID                         
    • Changes to Supplier Information

    For supplier onboarding inquiries, email apsupplr@mailbox.sc.edu.

    • Cash Advance Settlement Forms
    • Team Travel Advance Settlement Forms
    • Grant Cash Advance Settlement Forms

    For cash advance inquiries, email cashadv@mailbox.sc.edu.

    • Participant Anomynous
    • Participant Registered
    • Business Expense Card

    For Prepaid Card Program inquires, email cards@mailbox.sc.edu.

    • Sponsored Awards               
    • Project Team
    • Sponsored Projects              
    • Cost Share
    • Grant Related Queries            
    • F&A Allocation
    • Approver 1 Updated Access for USCSP Grants
       (for all other Approver updates see PeopleSoft Access)   

    For grants and fund management inquiries, email cggrants@mailbox.sc.edu.

    • Requester Preferences and Defaults
    • Requisitions                   
    • Change Orders
    • Purchase Orders           
    • Receipts
    • Procurement Card

    For purchasing inquiries, email purchasing@sc.edu.

    • Chartfield Maintenance
    • Financial Reporting

    For chartfield maintenance inquiries, email cfmaint@mailbox.sc.edu.

    • Entering a Deposit
    • Modifying a Deposit
    • Deleting a Deposit
    • Running the Deposit Transmittal

    For bursar's office inquiries, email thomps55@mailbox.sc.edu.

    • First-time access to PeopleSoft
    • Changes to Existing Access
    • Approver 1 and 2 Updates (for CGA Approver 1 updates see Contract and Grants Administration)
    • Approver Updates for Journal Entry and Journal Voucher

    For first-time access to PeopleSoft and changes to existing access, complete the PeopleSoft Finance Access Form [pdf].

    For questions regarding the PeopleSoft Finance Access form, email pssecure@mailbox.sc.edu.

    • Registration and Attendance
    • Content for Classes
    • Resources
    • PeopleSoft Newsletters

    For questions regarding PeopleSoft Finance training, email pstrain@mailbox.sc.edu.

    • Technical Issues

    For questions regarding Finance Intranet, email intranet@mailbox.sc.edu.

    For questions regarding Financial data, contact one of the departments above.

    If your issue is not related to one of the departments above, please complete a service ticket with Service Now.

    PeopleSoft University Financial System


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