In an effort to assist our students and faculty with available resources in these trying times, USC Salkehatchie has identified the following multiple resources to help our students succeed. We encourage all of our students to take advantage of the available resources.
Any student with issues or concerns about their coursework, classes or any other USC Salkehatchie related items during this campus shutdown, please feel free to email Haley Rowe at hbrowe@mailbox.sc.edu or call her at 843-782-8601 . She will help you or get you to the right person to help you.
24/7 Blackboard for Students, Faculty and Instructors
Beginning at 5:30 p.m. on Friday, March 20, DoIT is providing 24/7 support for Blackboard users across the UofSC system. Technicians will be able to assist with a wide range of Blackboard-related issues, including basic use, how to post and complete assignments, how to improve content accessibility through Ally, how to create quizzes/tests/exams, and how to use academic integrity tools such as Safe Assign.
Anyone, from any campus, in need of Blackboard support should call the Division of Information Technology Service Desk at 803-777-1800 and follow the prompts. Assistance with Blackboard is available anytime throughout the day, night, or weekend. The Service Desk can assist with other support issues Monday to Friday from 8 a.m. to 6 p.m.
Adobe Connect
Students or faculty having issues accessing Adobe Connect should contact Gayle Walsh at gwalsh@mailbox.sc.edu or 843-599-3495 (cell) or sadesk@mailbox.sc.edu.
General Support Questions
Students or faculty with general IT should contact Gayle Walsh at gwalsh@mailbox.sc.edu or 843-599-3495 (cell) or sadesk@mailbox.sc.edu. They may also contact the Division of Information Technology Service Desk at 803-777-1800 Monday through Friday from 8 a.m. to 6 p.m.
University Provided Software
The University provides Microsoft Office 365 for students and faculty at no cost. Other software may be available for a fee. Visit the DoIT Software page for more information.
Adobe Creative Suite
Adobe has provided students with temporary at-home access to Creative Cloud until May 31, 2020 at no cost. Students who require access to Creative Cloud in order to complete assignments should go to the Adobe website and log in using their student email address. After logging in, you will receive a message that the password needs to be reset. An email will be sent to your student email address. You will need to open that email and follow the instructions for resetting the password. Once you log in you will have access to the “Creative Cloud Free Membership” plan. Please note that the Adobe password is not tied to your university password. If you forget the password you will need to click on the Forgot password link to reset it.
- Sign in to the Creative Cloud website using your school account.
- Click Install or Download next to the app you'd like to install.
- Follow the on-screen instructions to complete the installation.
PRTC
PRTC would like to assure all our members that your safety and well-being remain our highest priority along with the responsibility of keeping you connected. During this time, PRTC is offering members that have a student (K12 or College) in the home and do not have Internet service, FREE installation and FREE Internet access for 60 or 90 days, depending on the customers’ long term needs. For more information, contact PRTC at 843.538.2020 (Walterboro) or 843.931.1212 (St George).
One Stop Shop Provider Hotline
You may call the number below for free WiFi offerings to students from Spectrum, Infinity, or Charter – 844-488-8395
Spectrum
Free internet offering…click the below link for more details:
Comcast
Free internet offering…click the below link for more details:
https://www.internetessentials.com/covid19 or dial 1-855-846-8376.
Home Telecom
Home Telecom will also be offering several Internet programs to support remote workers and e-learning for students.
· Free Internet with WiFi will be available to NEW households in our service area with K-12 or college students during the national emergency. Visit HomeSC.com/Connect for more information and to sign-up.
· Current Internet customers can upgrade their Internet speed to the next speed tier without a price increase for three months to assist homes requiring more bandwidth during this time. Current customers can visit HomeSC.com/Speed-Upgrade to request the discounted Internet speed upgrade.
· As always, there are NO overage fees or usage caps associated with Home Telecom Internet plans.
Atlantic Broadband
Atlantic Broadband, a local provider serving homes in our region, offers broadband internet services with speeds up to 1Gbps in addition to home WiFi. It also offers video and phone services that can accommodate a wide-range of household needs.
In addition, for families that are in financial need and who do not presently have internet from Atlantic Broadband, Atlantic Broadband has introduced Atlantic Broadband Internet Assist. The 15/1 Mbps Internet Assist service, normally priced at $9.99 per month plus taxes and fees, will be offered free for 60 days with free installation and a free modem. Those interested in the Internet Assist service should contact Atlantic Broadband at (888) 536-9600.
For other services that might fit your needs, see additional service offerings at Atlanticbb.com.