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Graduation and Retention Network

ITEC 242

Business Communications

ITEC 242 provides students with the knowledge and skills necessary to be a successful business communicator. Topics include (but are not limited to): theory and processes in business communication, principles of business communication, composing effective messages (including resumes and cover letters) and delivering presentations.

Prerequisites: ENGL 101 and 102
Eligible for Graduation with Leadership Distinction: Professional and Civic Engagement Track

Course Syllabus

Download the course syllabus for full details about expectations, readings, assignments and more.

Learning Outcomes

The student who successfully completes ITEC 242: Business Communications will be able to:

  • Recall, interpret and analyze the principles of business communication,
  • Develop and compose effective business correspondence, including routine messages, persuasive messages, bad-news messages, social media messages, and reports,
  • Develop and compose an effective cover letter and resume, and
  • Design, deliver, and assess compelling presentations with the assistance of technology. 

Challenge the conventional. Create the exceptional. No Limits.