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Organizational Excellence

Office of Organizational Excellence

The office includes improvement practitioners with years of experience facilitating teams. They bring a collaborative and practical approach to all their work, with a focus on achieving meaningful results.


The office provides three primary services to help units achieve improvements in service, efficiency, and effectiveness:

Project Facilitation
Facilitate process improvement projects and resource optimization projects

Project Startup
Guide the successful startup of other improvement projects

Promote practical tools and techniques for improvement

Headshot of Stacey BradleyStacey Bradley, CPA, MBA
University Organizational Excellence Officer
Contact Stacey

Headshot of Tom TerezTom Terez, MBA
Senior Associate for Organizational Excellence
Contact Tom

Headshot of Olivia CableOlivia Cable
Administrative Coordinator for Organizational Excellence
Contact Olivia

We approach all our work with the following foundational beliefs:

Collaboration and teamwork are key. Improvement involves change, and change works best when it's done with people and not to people.

We serve many important groups. Their input should be heard, understood, and used to inform change.

The people who do the work know the work best. They are essential partners in the improvement process.

Improvement should be sustainable over time. By providing tools and guidance to others across the university, we will build our in-house capacity for positive change and results.

This is about achieving meaningful results, so it will be especially important to track progress and show how this is making a difference. 


Organizational Excellence

Challenge the conventional. Create the exceptional. No Limits.