Did you ever wonder why they swipe your Carolina Card all over campus at events and appointments?

It feeds into a system so that you can see your involvement on campus and it makes a personalized “My USC Experience Record” for each student!

This consultation is great for any student at USC at any point in your academic career!

You will learn how to find your record in Self-Service Carolina, how to download an official version, and use the record as a way to review your USC experiences for use in job or graduate school applications.

Audience: Any student on the USC Campus

This consultation is great for students who are in their first year at USC.

Common topics covered tend to be about involvement on campus, planning for living off campus, adjustment to campus life, preparing for second year success, and more.

Students are welcome to chat about anything they want with a Carolina Experience Peer Leader, but these are some of the topics that frequently come up!

Audience: Any first-year student on the USC Campus

Sophomore Succes Consultations are for students in their second year at USC.

Common topics in these appointments are adjusting to living off campus and commuting, being intentional about involvement on campus, exploring study abroad, feeling confident in their major and so much more!

Of course, students can chat about whatever they like with a Carolina Experience Peer Leader, but these are some common starting areas.

Audience: Students in the second year on the USC campus

The Junior Year Success Consultation is designed for students in the third year.

Students often chat about how to get more involved in their academic major, internship planning, exploration of graduate school/medical school/law school, ways to get more experience in their field of interest and more.

As with all success consultations, students are welcome to chat about anything they want with a Carolina Experience Peer Leader, but these are some of the topics that frequently come up!

Audience: Students who are in their third year on the USC Campus

Senior Year Success Consultations are for those students in their last chapter of their USC student experience.

Seniors will only meet with fellow senior or graduate student CEPLs.

Students often chat about creating bucket lists, next steps after graduation, reflecting on their college experience, celebratory items in the lead up to commencement and so much more!

Students are welcome to chat about anything they want, but these are some of the topics that frequently come up!

Audience: Students who are in their fourth, fifth, or LAST year on the USC Campus

This consultation is for students who have come to USC from another 2- or 4-year campus.

Common topics are adjusting to USC, parking and commuting, maximizing the time you have on the USC campus, getting involved on campus, diving into internships and more.

Students are encouraged to come with any topics they would like to chat about with a Carolina Experience Peer Leader, even outside of these common topics.

Audience: Students who are a transfer student to USC from any school OR are a change of campus student from another USC campus.

1. Log into Navigate, our online appointment system, with your USC credentials .
2. Select "Appointments" (left hand side of screen).
3. Select "Make An Appointment" (right hand side of screen).
4. Under 'What type of appointment would you like to schedule?,' select 'Carolina Experience Services.' 
   Please indicate which service you'd like to utilize (list of options available in the drop down menu).
5. Pick a date.
6. Select 'Find Available Time.'
7. Select your preferred staff member (optional).
8. Select how you'd like to meet (optional).
9. Select your preferred location (optional).
10. Select your preferred time.
11. Re-confirm how you'd like to meet (in-person or online).
12. Input any comments you'd like to share that you think would be helpful for your peer leader (i.e., what you would like to talk about).
13. Select yes to e-mail and text message reminder.
14. Review appointment details and confirm.
15. Select 'Schedule.'
16. You will receive an e-mail confirmation.

For in-person appointments, please arrive for your appointment five minutes in advance. If you're experiencing any cold/flu-like symptoms, please stay home and reschedule your appointment.

Please bring your Carolina Card and your laptop to your appointment. Your in-person appointment location will be noted in the email confirmation you receive from Navigate after making your appointment.

Your Carolina Experience Peer Leader will send you a calendar invite no later than one hour before your appointment time, which will contain the link you will use to access the session when it’s scheduled to begin, as well as additional logistics. In the meantime, please be sure to download the Microsoft Teams app onto your laptop or cellphone (to download Microsoft Teams, log into Office 365 with your USC credentials).

Further instructions on how to attend your virtual appointment can be found in the “Preparing For and Attending an Online Appointment Guide” (pdf)  from the Student Success Center.

If you can't make it, let us know in advance.  If you must cancel your appointment, please do so at least 24 hours in advance. We have a strict 24-hour appointment cancellation policy.  Email carolinaexperience@mailbox.sc.edu with any questions or concerns. 

1. Log into Navigate, our online appointment system, with your USC credentials (It's the same as Blackboard and your email).
2. On the right side, under 'Upcoming Appointments,' select the appointment you would like cancel.
3. A window will pop up with your appointment details. Select 'Cancel My Attendance' on the bottom left.
4. On the next screen, select 'Student Canceled' as your reason.
5. Select 'Mark as Canceled'.
6. A confirmation will appear confirming that your appointment has been canceled. Follow the instructions listed above to schedule a new appointment if needed.  

The Carolina Experience office NEVER requires that a student participate in a consultation.

However, other offices or programs may require that their students participate in a Carolina Experience consultation.

Consultations take place either in person in the Carolina Experience office OR they take place virtually over Microsoft Teams.

YOU will select if you want an in-person or virtual appointment when you sign up in the Navigate system.

Please note the question below about virtual appointments.

If you schedule a virtual appointment you will need to download or login to Microsoft Teams to have the appointment.

See specific details in the “Attending Your Online Appointment” section above.

The CEPL that you are meeting with will send you a calendar invite for the appointment, and the Teams link will be in the invite.

Just click the link to start the meeting!

We ask you please have your camera ON during your appointment and that you are in a quiet place where you can talk.

We ask that you please NOT lay in bed for the consultation.

Follow the link at the top of this page to make an appointment!

This will take you to the USC-Navigate platform!

Login with your USC username and password.

Look for the Carolina Experience as the hosting “care unit.”

Available consultation types should appear, along with upcoming days and times that are available.

Select the consultation type, day and time that work best for you!

Sometimes the system has a few quirks.

If you would like to make an appointment for a specific Carolina Experience consultation type and it is not giving you that option, please select the next closest class year.

Ex: You want to make junior success consultation, but the system is only giving you an option for sophomore success consultation.

Select the sophomore success consultation but just say in the comments which appointment type you would like.

We can adjust topics when you come in for your meeting!

Come with questions!

These appointments can be nearly anything you want them to be and the CEPLs can chat about how to get involved on campus, how to think about internships, preparing for academic advising, talking about life, and more!

It is your appointment, so come with questions. We also recommend that you have your laptop available!

The CEPLs spend a lot of time preparing for appointments before you arrive.

They also have limited availability.

In order to best maximize their time and availability we hold to a strict 24 hour before the appointment cancellation policy.

If you no show your appointment twice OR cancel your appointment less than 24 hours in advance twice a hold will be placed on your ability to make appointments with us and you will need to chat with the CX team to resolve the issue.

You will be meeting with a Carolina Experience Peer Leader (CEPL).

These are junior, senior, and graduate students who have gone through extensive training to help their peers!

Every undergraduate student at USC has been assigned a CEPL and this peer leader shows up in the “Success Team” in your personal Navigate profile.

You can meet with your assigned CEPL or any CEPL whose availability best works with your schedule.

Yes!

Please come and meet with the CEPLs as often as you find helpful!

However, if you are required by another office or program to have more than one appointment, we do recommend spacing them out over a few weeks.

Do not do them all in the same week!