1. Log into Navigate, our online appointment system, with your USC credentials .
2. Select "Appointments" (left hand side of screen).
3. Select "Make An Appointment" (right hand side of screen).
4. Under 'What type of appointment would you like to schedule?,' select 'Carolina Experience Services.' 
   Please indicate which service you'd like to utilize (list of options available in the drop down menu).
5. Pick a date.
6. Select 'Find Available Time.'
7. Select your preferred staff member (optional).
8. Select how you'd like to meet (optional).
9. Select your preferred location (optional).
10. Select your preferred time.
11. Re-confirm how you'd like to meet (in-person or online).
12. Input any comments you'd like to share that you think would be helpful for your peer leader (i.e., what you would like to talk about).
13. Select yes to e-mail and text message reminder.
14. Review appointment details and confirm.
15. Select 'Schedule.'
16. You will receive an e-mail confirmation .

For in-person appointments, please arrive for your appointment five minutes in advance. If you're experiencing any cold/flu-like symptoms, please stay home and reschedule your appointment.

Please bring your Carolina Card and your laptop to your appointment. Your in-person appointment location will be noted in the email confirmation you receive from Navigate after making your appointment. 

Your Carolina Experience Peer Leader will send you a calendar invite no later than one hour before your appointment time, which will contain the link you will use to access the session when it’s scheduled to begin, as well as additional logistics. In the meantime, please be sure to download the Microsoft Teams app onto your laptop or cellphone (to download Microsoft Teams, log into Office 365 with your USC credentials).

Further instructions on how to attend your virtual appointment can be found in the “Preparing For and Attending an Online Appointment Guide” (pdf)  from the Student Success Center.

If you can't make it, let us know in advance.  If you must cancel your appointment, please do so at least 24 hours in advance. We have a strict 24-hour appointment cancellation policy.  Email carolinaexperience@mailbox.sc.edu with any questions or concerns. 

1. Log into Navigate, our online appointment system, with your USC credentials (It's the same as Blackboard and your email).
2. On the right side, under 'Upcoming Appointments,' select the appointment you would like cancel.
3. A window will pop up with your appointment details. Select 'Cancel My Attendance' on the bottom left.
4. On the next screen, select 'Student Canceled' as your reason.
5. Select 'Mark as Canceled'.
6. A confirmation will appear confirming that your appointment has been canceled. Follow the instructions listed above to schedule a new appointment if needed.