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University Health Services

Contact Tracing

University Health Services has developed contact tracing protocols and procedures in conjunction with public health professionals and public health agencies, such as the S.C. Department of Health and Environmental Control. Trained staff will conduct contact tracing and care planning interviews with those who have tested positive or are presumed positive for COVID-19. Members of the UofSC community who have been in close contact with COVID-19 positive individuals will also be contact traced.

University Health Services’ contact tracing and care plan interviews aim to:

  • Ensure that the individual has access to appropriate medical care on campus or in the community, to include follow-up testing.
  • Explore the possible route of infection or exposure.
  • Identify close contacts and other individuals who may be at risk for infection.
  • Educate the individual on the need to quarantine or isolate and determine the individual’s plan.
  • Identify the support services and needs for the individuals to successfully quarantine or isolate. 

Next steps may include but not limited to:

  • Contacting faculty members via the undergraduate student ombudsperson to notify them of exposure to a positive COVID-19 individual
  • Providing documentation for employers or others to support the individual.
  • Coordinating food, safe housing or transportation needs.
  • Medical monitoring of COVID-19 symptoms.
  • Medical and mental health support.

Effective contact tracing relies on conducting interviews in a timely manner. Complying with requests for information from a contract tracer is an important expectation and a necessity as the University better understands and mitigates the spread of COVID-19. The Coronavirus phone bank can be reached at 803-576-8511 and is a safe and secure  hotline to educate the campus community and receive reports concerning the coronavirus. The University will protect the privacy and identity of individuals diagnosed with COVID-19 in accordance with applicable privacy laws and regulations.


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