Bibliography and Coding of Public Library Valuation Studies and Commentary

META 2

January 2013–June 2019
Selected updates March 2023
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Content

Research Studies for Coding
PEW Research Studies
ALA, PLA, and OCLC Reports
Global Libraries Initiative Reports
Library Valuation Methodology Articles, Books
Commentary on New/Current Directions for Public Library Valuation
Public Libraries and Social Capital
Public Libraries and Democracy, Social Unrest
Public Library Programs and Services
General Sources

Research Studies for Coding

Appleton, L., Hall, H., Duff, A. S., & Raeside, R. (2018). UK public library roles and value: A focus group analysis. Journal of Librarianship and Information Science, 50, 275–283. doi: https://doi.org/10.1177/0961000618769987

Arts Council England. (2014). Evidence review of the economic contribution of libraries. Retrieved from https://www.artscouncil.org.uk/sites/default/files/download- file/Evidence_review_economic_contribution_libraries_2014.pdf

Arts Council England. (2013). Envisioning the library of the future: Phase 3: Online Survey. Retrieved from https://www.artscouncil.org.uk/sector-resilience/envisioning-library- future#section-6

Audunson, R. (2016). The library and quality of life. Scandinavian Public Library Quarterly, 49(1/2), 28-29. Retrieved from http://slq.nu/?article=volume-49-no-1-2-2016-13

Beckett, E. K. (2014). Exploring the relationships between constructs of library value and local 1
government public library funding: A study of New Jersey public libraries [Dissertation]. Rutgers The State University of New Jersey-New Brunswick. Retrieved from https://rucore.libraries.rutgers.edu/rutgers-lib/44008/PDF/1/play/

Berk & Associates. (2013). Santa Clara Public Library District 2013 return on investment report. Retrieved from https://www.sccl.org/SCCL/media/About/sccld_full_report_final.pdf

Broad, G., Parr, A., & Turda, A. (2015, March). Building strong and vibrant communities: The value of Sault Ste. Marie’s Public Library. Retrieved from http://www.nordikinstitute.com/wp-content/uploads/2011/12/SSM-Public- Library_Value-SROI.pdf

California State Library. (2019). The value of California’s public libraries. Retrieved from www.library.ca.gov/services/to-libraries/value-of-libraries/

Chen, T. T., & Ke, H. R. (2017). Public library as a place and breeding ground of social capital: A case of Singang Library. Malaysian Journal of Library & Information Science, 22(1), 45-58.

Copenhagen Economics. (2015). The Economic Impact of Public Libraries. Retrieved from http://www.fremtidensbiblioteker.dk/upl/website/pdf-engelsk/SamlefinalopslagUK1.pdf

Department for Digital, Culture, Media & Sport. (2015, December 16). Case study —
British Library's Business & IP Centre national network: The British Library's Business & IP Centre national network contributes to local economic growth. Retrieved from https://www.gov.uk/government/case-studies/enterprising-libraries

Fairfax County Public Library. (2019, January 2). ROI report: A business case for the Fairfax County Public Library’s value to the community. Retrieved from https://www.fairfaxcounty.gov/library/roi-report-business-case-fairfax-county-public- librarys-value-community

Flaherty, M. G. (2013). Consumer health information provision in rural public libraries: A comparison of two library systems. Library Quarterly: Information, Community, Policy, 83, 155–165.

Fleeter, H. B. (2016). Return on investment analysis of Toledo Lucas County Public Library. Retrieved from http://www.utoledo.edu/centers/urban- affairs/publications/LucasLibReport.pdf

Fujiwara, D., Lawton, R., & Mourato, S. (2015). The health and wellbeing benefits of public 2
libraries: Full report. Arts Council England and SIMETRICA. Retrieved from https://www.artscouncil.org.uk/sites/default/files/download- file/The%20health%20and%20wellbeing%20benefits%20of%20public%20libraries.pdf

Gómez-Hernández, J. A., Hernández-Pedreño, M., & Romero-Sánchez, E. (2017). Social and digital empowerment of vulnerable library users of the Murcia Regional Library, Spain. El profesional de la información, 26(1), 20-33.

Gorichanaz, T., & Turner, T. (2017). All the Community’s a stage: The public library’s part in community information provision. Library Quarterly: Information, Community, Policy, 87, 99–116.

Halpin, E., Rankin, C., Chapman, E. L., & Walker, C. (2015). Measuring the value of public libraries in the digital age: What the power people need to know. Journal of Librarianship and Information Science, 47(1), 30-42.

Hájek, P., & Stejskal, J. (2017). Library usage mining in the context of alternative costs: the case of the municipal library of Prague. Library Hi Tech, 35, 565–583.

Hájek, P., & Stejskal, J. (2015). Modelling public library value using the contingent valuation method: The case of the Municipal Library of Prague. Journal of Librarianship and Information Science, 47(1), 43-55.

Hamilton Public Library. (2017). Discover HPL: Measuring the impact of Hamilton Public Library. Retrieved from https://www.hpl.ca/sites/default/files/Economic_Impact_of_Hamilton_Public_Library_20 16_Feb9ver_AODA.pdf

Haas Center. (2013). Taxpayer return on investment in Florida public libraries. Retrieved from http://roi.info.florida.gov/Content/PDFs/Studies/Library%20ROI%202013.pdf

Howard Fleeter & Associates (2016, April). Return on investment of Ohio’s libraries & comparison with other states. Retrieved from http://olc.org/wp- content/uploads/documents/post-id_2060/2016/04/Ohio-Public-Libraries-ROI-Report.pdf

Huysmans, F., & Oomes, M. (2013). Measuring the public library’s societal value: A methodological research program. IFLA journal, 39(2), 168–177.

Wolfe, Ikeuchi, A., Tsuji, K., Yoshikane, F., & Ikeuchi, U. (2013). Double-bounded dichotomous choice CVM for public library services in Japan. Procedia-Social and Behavioral Sciences, 73, 205–208.

James, S. (2013, September). Hutt City libraries social return on investment analysis. Retrieved from http://iportal.huttcity.govt.nz/Record/ReadOnly?Tab=3&Uri=4576756

Jarrett, J. E. (2017). Texas public libraries: Economic benefits and return on
Retrieved from https://repositories.lib.utexas.edu/bitstream/handle/2152/45600/bbr-2017- texas-public-libraries.pdf

Johnson, C. A., & Griffis, M. R. (2014). The effect of public library use on the social capital of rural communities. Journal of Librarianship and Information Science, 46, 179-190.

Kaluthanthri, P. C., & Edirisinghe, J. (2016). The economic value of the Colombo Public Library, Sri Lanka: contingent valuation approach. Pacific Rim Property Research Journal, 22, 115-126.

Kawartha Lakes Public Library. (2015). Public Library Economic Impact Study [Powerpoint Slides]. Retrieved from

https://drive.google.com/file/d/0BwLnmBwFXNmBZ0lnaVFzUHhxWDg/view?pli=11 Kelleher, A. (2013). Not just a place to sleep: Homeless perspectives on libraries in central

Michigan. Library Review, 62(1/2), 19-33.
Lal, J. (2013, July). A Return on Investment Study of Salt Lake County Library Services.

Retrieved from https://www.slcolibrary.org/gl/glal/pdf/slclsROIStudy2013.pdf

Linhartová, V., & Stejskal, J. (2017). Public libraries services and their economic evaluation. In Scientific Papers of the University of Pardubice, Series D, Faculty of Economics & Administration, 25(41), 90–101.

London Public Library. (2015, November). A perspective on the economic impact of London Public Library on the city of London. Retrieved from www.londonpubliclibrary.ca/sites/default/files/Economic%20Impact%20of%20London% 20Public%20Library_final_long%20version_web_0.pdf

Mainka, A., Hartmann, S., Orszullok, L., Peters, I., Stallmann, A., & Stock, W. G. (2013). Public libraries in the knowledge society: Core services of libraries in informational world cities. Libri, 63, 295-319.

Mandel, L. H., Spears, L. I., Guenther, D., & McClure, C. R. (2013, December). Costs of and benefits resulting from public library e-government service provision: Findings and future directions from an exploratory study. First Monday, 18(12). doi: http://dx.doi.org/10.5210/fm.v18i12.4805

Martin Prosperity Institute. (2013, December). So much more: The economic impact of the Toronto Public Library on the City of Toronto. Retrieved from http://martinprosperity.org/media/TPL%20Economic%20Impact_Dec2013_LR_FINAL.p df

Martínez, R. T. (2013). The value of public libraries in society: Barcelona Province Municipal Libraries Network (MLN) experience. Department of Studies and Foresight Library Services Management Office. Retrieved from https://www.diba.cat/documents/16060163/22275360/valor_social_bibliotequesXBM_an gles.pdf/39255278-b39e-4f98-893e-76869b63a4b4

McCahill, D., Birdi, B., & Jones, R. B. (2018). Investigating the public response to local government decisions to reduce or remove public library services. Journal of Librarianship and Information Science. doi: 0961000618768028.

Mehra, B., Bishop, B. W., & Partee, R. P., II. (2017b). How do public libraries assist small businesses in rural communities? An exploratory qualitative study in Tennessee. Libri, 67, 245–260.

Meyer, J. (2018). Poverty and public library usage in Iowa. Public Library Quarterly, 37, 53-60. doi: 10.1080/01616846.2017.1312193

McIntosh, C. R. (2013). Library return on investment: Defending the contingent valuation method for public benefits estimation. Library & Information Science Research, 35(2), 117–126.

Miller, J. (2014). A comparative study of public libraries in Edinburgh and Copenhagen and their potential for social capital creation. Libri, 64(4), 316−326.

Milton Public Library. (2014, September). The economic impact of the Milton Public Library on the town of Milton. Retrieved from https://www.mpl.on.ca/documents/2014_10EconomicImpact.pdf

Morgan, A. U., Dupuis, R., D’Alonzo, B., Johnson, A., Graves, A., Brooks, K. L., . . . & Grande, D. (2016). Beyond books: Public libraries as partners for population health. Health Affairs, 35, 2030-2036.

Morgan, A. U., Dupuis, R., Whiteman, E. D., D’Alonzo, B., & Cannuscio, C. C. (2017). “Our doors are open to everybody”: Public libraries as common ground for public health. Journal of Urban Health, 94(1), 1-3.

Nashville Area Chamber of Commerce, The Research Center. (2016, April). Economic impact and contribution analysis: Nashville Public Library. Retrieved from https://library.nashville.org/sites/default/files/field/page/file/nashville-public-library- impact-and-contribution_study.pdf

Neto, A. B. F. (2018). Charity and public libraries: Does government funding crowd out donations? Journal of Cultural Economics, 42, 525-542.

Neto, A. B. F., & Hall, J. (2017). Economies of Scale and Governance of Library Systems: Evidence from West Virginia (No. 17-13). Retrieved from http://busecon.wvu.edu/phd_economics/pdf/17-13.pdf

Neuman, S. B., & Moland, N. (2019). Book deserts: The consequences of income segregation on children’s access to print. Urban Education, 54(1), 126-147.

Newmarket Public Library. (2016). In Federation of Ontario Public Libraries, Recent Ontario public library economic impact studies. Retrieved from http://fopl.ca/news/recent- ontario-public-library-economic-impact-studies/

Noh, Y. (2017). Research on the development of economic value evaluation indices for public libraries. International Journal of Knowledge Content Development & Technology, 7(3), 87–111.

Noh, Y. (2016). A study on the perception of librarians of the impact that libraries have on society. International Journal of Knowledge Content Development & Technology, 6(2), 109-147. Also reported in Noh, Y., Lee, K. H., & Choi, S. K. (2018). A study on comparing the perception between librarians and users about libraries’ value. International Journal of Knowledge Content Development & Technology, 8(2), 67-100.

Obal, M. P. (2015). An economic valuation of Marikina City Library using revealed preference methods. Journal of Philippine Librarianship, 35, 1-18.

Oliphant, T. (2014) “I’m a library hugger!”: Public libraries as valued community assets. Public Library Quarterly, 33, 348-361. doi: 10.1080/01616846.2014.970431

Ottawa Public Library. (2016, November). Check out the benefit: The economic benefits of the Ottawa Public Library. Retrieved from https://biblioottawalibrary.ca/sites/default/files/PDFs/eb_long_en.pdf

Pennecke, S. J. (2018, April 13). ODU study says Norfolk library system's ROI comparable to other cities. Inside Business: The Hampton Roads Business Journal. Retrieved from https://pilotonline.com/inside-business/news/economic-development/article_d72c4e46- 3f43-11e8-ba7e-17c1a4518102.html

Pichova, S., & Stejskal, J. (2015). Return-on-investment of public investments to systems which provide public services-a case study. Retrieved from https://www.econstor.eu/bitstream/10419/124814/1/ERSA2015_01399.pdf Also reported in Pichova, S., & Stejskal, J. (2018). The perceived value of public services as a prerequisite for a comprehensive analysis of the effectiveness of public sector organizations using the Czech Library as an example. In A. Dias, B. Salmelin, D. Pereira, M. S. Dias (Eds.), Modeling Innovation Sustainability and Technologies (pp. 65–75). Springer, Cham.

Pichova, S., & Stejskal, J. (2018). The perceived value of public services as a prerequisite for a comprehensive analysis of the effectiveness of public sector organizations using the Czech Library as an example. In A. Dias, B. Salmelin, D. Pereira, M. S. Dias (Eds.), Modeling Innovation Sustainability and Technologies (pp. 65–75). Springer, Cham.

Pickering Public Library. (2014, November). The economic impact of the Pickering Public Library on the City of Pickering. Retrieved from http://www.picnet.org/sites/default/files/EconomicImpact%25202014.PDF

Quick, S., Prior, G., Toombs, B., Taylor, L., & Currenti, R. (2013, March). Cross-European survey to measure users’ perceptions of the benefits of ICT in public libraries. Retrieved from https://digital.lib.washington.edu/researchworks/bitstream/handle/1773/22718/Final%20 Report%20-%20Cross-European%20Library%20Impact.pdf

Roig, M. L., & Martínez, R. T. (2013). Return on Investment of Municipal Libraries Network of the Barcelona province (2007-2011). Retrieved from https://www.diba.cat/documents/16060163/22275360/ROI_edicio_web_angles.pdf/40a47 193-1114-446d-a206-e16172550609

Ruiu, M. L., & Ragnedda, M. (2016). Between digital inclusion and social equality: The role of public libraries in Newcastle upon Tyne. Library and Information Research, 40(123), 69- 87.

San Francisco Public Library (2015, September). Reinvesting and renewing for the 21st century: A community and economic benefits study of San Francisco’s Branch Library improvement program. Retrieved from https://sfpl.org/pdf/about/commission/ReinvestingRenewing.pdf

SGS Economics and Planning. (2018, May). Libraries work! The socio-economic value of public libraries to Victorians. Retrieved from https://www.sgsep.com.au/download_file/view_inline/1706

Shepherd, J., Vardy, K., & Wilson, A. (2015). Quantifying patron time-use of a public library. Library Management, 36, 448–461. doi: https://doi.org/10.1108/LM-09-2014-0110

Silk, K. (2014, June 28). Halton Hills Public Library creates over $18 million in total economic impact. Retrieved from https://libraryresearchnetwork.org/halton-hills-public-library- creates-over-18-million-in-total-economic-impact/

Sin, S. C. J., & Vakkari, P. (2015). Perceived outcomes of public libraries in the US. Library & Information Science Research, 37, 209–219.

Skarzynski, J., & Nassimbeni, M. (2016). Evaluating the impact of the public library book collection: a case study of two public libraries in Cape Town. South African Journal of Libraries and Information Science, 82(1), 26-35.

Skelly, L.M. (2014). The Public Library’s Contribution to Economic Growth and Development: A path analysis [Dissertation]. Retrieved from https://www.researchgate.net/publication/279713095_The_public_library's_contribution_to_economic_growth_and_development_a_path_analysis/download

Skelly, L., Stilwell, C., & Underwood, P. G. (2015). Correlations between the economy and public library use. The Bottom Line, 28(1/2), 26-33.

Skot-Hansen, D., Hvenegaard Rasmussen, C., & Jochumsen, H. (2013). The role of public libraries in culture-led urban regeneration. New Library World, 114(1/2), 7-19.

Stejskal, J., & Hájek, P. (2015). Evaluating the economic value of a public service—the case of the Municipal Library of Prague. Public Money & Management, 35(2), 145–152.

Stejskal, J., Hájek, P., & Rehak, T. (2016). The economic value of book loans–the case of the Municipal Library of Prague. Libri, 66, 303-311.

Stratford Public Library. (2015, February). Under the umbrella—Stratford Public Library: SPL’s economic impact. Retrieved from https://libraryresearchnetwork.org/wp- content/uploads/2016/09/UUFebruary2015.pd

Tessler, A. (2013, January). Economic valuation of the British Library. Retrieved from http://www.bl.uk/aboutus/stratpolprog/increasingvalue/britishlibrary_economicevaluation .pdf

The Research Center Nashville Area Chamber of Commerce. (2017, January). Economic impact and contribution analysis: Williamson County Public Library. Retrieved from http://lib.williamson-tn.org/UserFiles/Servers/Server_10280/File/WCPL%20FINAL.pdf

Vakkari, P., Aabø, S., Audunson, R., Huysmans, F., & Oomes, M. (2014). Perceived outcomes of public libraries in Finland, Norway and the Netherlands. Journal of Documentation, 70, 927-944.

Vakkari, P., Aabø, S., Audunson, R., Huysmans, F., Kwon, N., Oomes, M., & Sin, S. C. J. (2016). Patterns of perceived public library outcomes in five countries. Journal of Documentation, 72, 342-361.

Vakkari, P. (2014). Models explaining the perceived outcomes of public libraries. Journal of Documentation, 70, 640-657.

Vancouver Island Regional Library. (2016, July). Assessing the economic impact of Vancouver Island Regional Library on our Member Communities. Retrieved from http://virl.bc.ca/wp-content/uploads/2018/08/ROI-Report-PRINT.pdf

Whitacre, B., & Rhinesmith, C. (2015). Public libraries and residential broadband
adoption: Do more computers lead to higher rates? Government Information Quarterly, 32, 164–171.

PEW Research Studies

Horrigan, J. B. (2016, September 9). Libraries 2016. Pew Research Center. Retrieved from http://www.pewinternet.org/2016/09/09/libraries-2016/

Horrigan, J. B. (2015, September 15). Libraries at the crossroads: The public is interested
in new services and thinks libraries are important to communities. Pew Research Center. Retrieved from http://www.pewinternet.org/2015/09/15/libraries-at-the-crossroads/

Pew Research Center (2013, January 22). Library services in the digital age: Summary of findings. Retrieved from http://www.pewinternet.org/2013/01/22/library-services/

Raine, L. (2016, April 7). Libraries and learning. Pew Research Center. Retrieved from http://www.pewinternet.org/2016/04/07/libraries-and-learning/

Zichur, K., Purcell, K., & Rainie, L. (2014, March 13). From distant admirers to library lovers— and beyond: A typology of public library engagement in America. Pew Research Center. Retrieved from http://www.pewresearch.org/wp-content/uploads/sites/9/2014/03/PIP- Library-Typology-Report_031314.pdf

ALA, PLA, and OCLC Reports

American Library Association. (2018). State of America’s libraries report 2018: Public libraries. Retrieved from http://www.ala.org/news/state-americas-libraries-report- 2018/public-libraries

American Library Association. (2017). Libraries Transform year two report: September 1, 2016 to August 31, 2017. Retrieved from http://www.ala.org/advocacy/sites/ala.org.advocacy/files/content/libraries-transform-2- year-report-final-revised.pdf

Project Outcome. (2018, June). Project Outcome: Insights for adopting the model. Retrieved from

https://www.projectoutcome.org/ckeditor_assets/attachments/402/pro_out_pages_010719 .pdf

Project Outcome. (2017). Year in review: 2017 report. Retrieved from https://www.projectoutcome.org/ckeditor_assets/attachments/359/pla-project-outcome-2- year-annual-report-final.pdf

Project Outcome. (2016). Year in review: 2016 report. Retrieved from https://www.projectoutcome.org/annual-report

OCLC and American Library Association. 2018. From Awareness to Funding: Voter Perceptions and Support of Public Libraries in 2018. Dublin, OH: OCLC. https://doi.org/10.25333/C3M92X.
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Global Libraries Initiative Reports

Al, U., Andrade Blanco, P., Chiranov, M., Cruz Silva, L. M., Devetakova, L. N., Dewata, Y., ... & López Naranjo, A. (2015). Global Libraries impact planning and assessment progress. Performance Measurement and Metrics, 16, 109-131.

Cottrill, J., Letelier, F., Blanco, P. A., García, H., Chiranov, M., Tkachuk, Y., ... & Krauls-Ward, I. (2015). From impact to advocacy: working together toward public library sustainability. Performance Measurement and Metrics, 16, 159-176.

Paley, J., Cottrill, J., Errecart, K., White, A., Schaden, C., Schrag, T., ... & Streatfield, D. (2015). The evolution of global libraries’ performance measurement and impact assessment systems. Performance Measurement and Metrics, 16, 132-158.

Streatfield, D., Andrade Blanco, P., Chiranov, M., Dryžaite, I., Kochanowicz, M., Liubyva, T., & Tkachuk, Y. (2015). Innovative impact planning and assessment through Global Libraries. Performance Measurement and Metrics, 16, 177-192.

Library Valuation Methodology Articles, Books

Arns, J. W. (2013). Assessing the value of public library services: A review of the literature and meta-analysis (META). Retrieved from http://www.libsci.sc.edu/metaweb/ValuingPublicLibraries_FinalReport.pdf

Ashley, B., & Niblett, V. (2014). Researching the economic contribution of public libraries. Evidence Based Library and Information Practice, 9(4). Retrieved from https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/23379/17759

Becker, S. (2015, September 18). Outcomes, impacts, and indicators. Library Journal. Retrieved from http://lj.libraryjournal.com/2015/09/managing-libraries/outcomes-impacts-and- indicators/

Calvert, P., & Goulding, A. (2015). Narratives and stories that capture the library’s worth: A qualitative approach to measuring value and impact in New Zealand’s libraries. Performance Measurement and Metrics, 16, 276–288.

Davis, D., & Plagman, E. (2015). Project Outcome: Helping libraries capture their community impact. Public Libraries, 54(4), 33-37.

Dhyrbye, L. H. (n.d.). Trick or treat: Using economic impact analysis in demonstrating value of public libraries. Retrieved from http://www.fremtidensbiblioteker.dk/upl/website/- economic-impact-of-public-libraries---afslutning/Artikel2final.pdf

Egbert, M. (n.d.). Program evaluation [Powerpoint Slides]. Meridian Library District. Retrieved from http://libraries.idaho.gov/files/ProgramEvaluationSlides.pdf

Griffis, M. R. & Johnson, C.A. (2014). Social capital and inclusion in rural public
libraries: A qualitative approach. Journal of Librarianship and Information Science, 46, 96–109.

Hoffman, B. (n.d.). Outcome-based evaluation [Powerpoint Slides]. Retrieved from https://webjunction.org/content/dam/WebJunction/Documents/webJunction/2017-07/obe- recorded-presentation-slides.pdf

Huber, J., & Potter, S. (2015). The purpose-based library. Chicago, IL: Neal-Schuman. Institute of Museum & Libraries Services. (n.d.). Outcome based evaluation basics. Retrieved

from https://www.imls.gov/grants/outcome-based-evaluation/basics
Irwin, B., & St-Pierre, P. G. (2014). Creating a culture of meaningful evaluation in public

libraries: Moving beyond quantitative metrics. SAGE Open, October-December, 1-15. International Standards Organization. (2014). ISO 16439: 2014: Information and documentation —Methods and procedures for assessing the impact of libraries. Geneva: ISO.
Lamont, M. (2017). Using economic data to demonstrate the value of the library. Qualitative and Quantitative Methods in Libraries, 4(1), 69-75.

Markless, S., & Streatfield, D. (2014, September 7). Recent developments in library evaluation, statistics and measurement – and why they are important. Retrieved from http://library.ifla.org/891/1/89-markless-en.pdf

Matthews, J. R. (2017). The evaluation and measurement of library services. Santa Barbara, CA: Libraries Unlimited.

Matthews, J. R. (2016). Adding value to libraries, archives, and museums. Santa Barbara, CA: Libraries Unlimited.

Matthews, J. R. (2015). Assessing outcomes and value: It’s all a matter of perspective. Performance Measurement and Metrics, 16, 211–233.

Matthews, J. R. (2013). Valuing information, information services, and the library: Possibilities and realities. Portal: Libraries and the Academy, 13(1), 91-112.

Micka, T. L. (2013). Demonstrating the value of the public library: Economic valuation and the advocacy imperative. School of Information Student Research Journal, 3(1), 4-18. Retrieved from https://scholarworks.sjsu.edu/cgi/viewcontent.cgi?referer=https://www.google.com/&http sredir=1&article=1127&context=slissrj

Pinto, L. G. (2014). Library performance continuum and the imperative of meta-evaluation. Performance Measurement and Metrics, 15(3), 86-98.

Pinto, L. G., & Ochôa, P. (2014). Information Society and Library Evaluation Transitions in Portugal: A Meta-evaluation Model and Frameworks (1970–2013). Liber Quarterly, 23), 214–236.

Public Libraries Connect. (2019). The impact of libraries as creative spaces: Creative spaces impact framework. Retrieved from http://www.plconnect.slq.qld.gov.au/manage/research/libraries-as-creative- spaces/creative-spaces-impact-framework

Pundsack, K. (2014, December17). Inputs, outputs, and outcomes—oh my! Public Libraries Online. Retrieved from http://publiclibrariesonline.org/2014/12/inputs-outputs-and- outcomes-oh-my/

Ryan, P., & Cole, B. (2016). Public Libraries. In D. Koufogiannakis & A. Brettle (Eds.), Being evidence based in library and information practice (pp. 105-119). London: Facet Publishing.

Scottish Library and Information Council. (2015). How good is our public library service?: A public library improvement model for Scotland. Retrieved from https://scottishlibraries.org/media/1084/hgiopls-landscape-web-2017.pdf

Stilwell, C. (2016). The public library as institutional capital: towards measures for addressing social inclusion and combating poverty. Information Development, 32(1), 44-59.

Tenopir, C. (2013). Building evidence of the value and impact of library and information services: methods, metrics and ROI. Evidence Based Library and Information Practice, 8, 270-274. doi: https://doi.org/10.18438/B8VP59

Urquhart, C., & Tbaishat, D. (2016). Reflections on the value and impact of library and information services: Part 3: Towards an assessment culture. Performance Measurement and Metrics, 17(1), 29-44 doi: https://doi.org/10.1108/PMM-01-2016-0004

Urquhart, C., & Turner, J. (2016). Reflections on the value and impact of library and information services: Part 2: Impact assessment. Performance Measurement and Metrics, 17(1), 5-28. doi: https://doi.org/10.1108/PMM-01-2016-0001

Urquhart, C. (2015). Reflections on the value and impact of library and information services: Part 1: Value identification and value creation. Performance Measurement and Metrics, 16(1), 86-102. doi: https://doi.org/10.1108/PMM-02-2015-0005

Commentary on New/Current Directions for Public Library Valuation:

Arts Council England. (2013a). Envisioning the library of the future: Phase 3: Understanding what people value about libraries. Retrieved from https://www.artscouncil.org.uk/sector- resilience/envisioning-library-future#section-6

Arts Council England. (2013b). Envisioning the library of the future: Phases 1 & 2 full report. Retrieved from https://www.artscouncil.org.uk/sector-resilience/envisioning-library- future#section-6

Coalition for Networked Information. (2013, August 24). The transformation of the public library—Access to digital information in a networked world: Public libraries in the information age. Retrieved from https://www.cni.org/resources/historical-resources/the-transformation-of-the-public- library

Department for Digital, Culture, Media & Sport. (2017, March 28). Guidance—Libraries shaping the future: good practice toolkit. Retrieved from https://www.gov.uk/government/publications/libraries-shaping-the-future-good-practice- toolkit/libraries-shaping-the-future-good-practice-toolkit

Depriest, M. J. (2016). Removing barriers to access: Eliminating fines and fees on children’s materials. Colorado State Library. Retrieved from http://hermes.cde.state.co.us/drupal/islandora/object/co:25676/datastream/OBJ/view

Du, Y. (2016). Small libraries, big impact: How to better serve your community in the digital age. Santa Barbara, CA: Libraries Unlimited.

Farkas, M. G. (2013). Building and sustaining a culture of assessment: Best practices for change leadership. Library Faculty Publications and Presentations [originally published in Reference Services Review, 41(1), 13‐31. doi http://dx.doi.org/10.1108/00907321311300857]. Retrieved from https://pdxscholar.library.pdx.edu/cgi/viewcontent.cgi?article=1077&context=ulib_fac

Field, N., & Tran, R. (2018). Reinventing the public value of libraries. Public Library Quarterly, 37, 113-126. doi: 10.1080/01616846.2017.1422174

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Irwin, B., & Silk, K. (2019). Changing stakeholder expectations of library value. Public Library Quarterly, 38, ___. doi: 10.1080/01616846.2019.1571398

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Kajberg, L. (2018) Re-visiting Paul Wasserman’s The New Librarianship: A Challenge for 15
Gilpin, G, Karger, E. & Nen, K.A. The Returns to Public Library Investment (REVISED July 2021). Working Paper, No. 2021-06, April 2021
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Knight Foundation. (2017, March). Developing clarity: Innovation in library systems. Retrieved from https://kf-site- production.s3.amazonaws.com/publications/pdfs/000/000/233/original/Knight_UL_Innov ation_Report_final.pdf

Lankes, R. D. (2016). The new librarianship field guide. Cambridge, MA: The MIT Press.

Libraries Taskforce. (2016). Libraries deliver: Ambition for public libraries in England 2016- 2021. (London: CILIP). Retrieved from https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_ data/file/579207/Libraries_Deliver_- _Ambition_for_Public_Libraries_in_England_2016_to_2021__accessible_version_.pdf

Margolis, M. (2014). The library story: A strategic storytelling toolkit for public libraries. Get Storied. Retrieved from https://www.powerlibrary.org/wp- content/uploads/2014/12/PA_StorytellingTOOLKIT.pdf

Marx, A. W. (2017, Dec. 18). The case against library fines—According to the head of The New York Public Library. Retrieved from https://qz.com/1158839/the-case-against-library- fines-according-to-the-head-of-the-new-york-public-library/

Matthews, J. R. (2019). The fragile future of the public library: A disaster or an opportunity. Public Library Quarterly, 38, ___. doi: 10.1080/01616846.2019.1565797

Matthews, J. R. (2018). Evolution—But at what speed? Public Library Quarterly, 37, 355. doi: 10.1080/01616846.2018.1541127

Matthews, J. R. (2018). Management frameworks and the broader perspective. Public Library Quarterly, 37, 263-278. doi: 10.1080/01616846.2017.1399764

Matthews, J. R. (2018). The challenges of goodness and value. Public Library Quarterly, 37, 229-232. doi: 10.1080/01616846.2018.1507194

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impending challenges. In B. Real (Ed.), Rural and small public libraries: Challenges and opportunities, Advances in Librarianship, 43, 37–59. UK: Emerald Publishing Limited.

Schmidt, A., & Etches, A. (2014). Useful, usable, desirable: Applying user experience design to your library. Chicago, IL: ALA Editions.

Scottish Library and Information Council, &Carnegie Trust. (2015). Ambition and opportunity: A strategy for public libraries in Scotland, 2015-2020. Retrieved from https://scottishlibraries.org/media/1133/ambition-opportunity-scotlands-national-public- library-strategy.pdf

Smith, M. (2019). Top ten challenges facing public libraries. Public Library Quarterly. doi: 10.1080/01616846.2019.1608617

Smith, S. A. (2014). The future of small rural public libraries in America: A report
prepared for the Board of the Langlois Public Library. Public Library Quarterly, 33, 83– 85. doi: 10.1080/01616846.2013.848138

Starker, R. (2017). Transforming libraries: A toolkit for innovators, makers, and seekers. Irvine, CA: EdTech Team Press.

Swan, D. W., Grimes, J., & Owens, T. (2013, September). The state of small and rural libraries in the United States. Research Brief No. 5. Washington, DC: Institute of Museum and Library Services. Retrieved from http://www.imls.gov/assets/1/AssetManager/Brief2013_05.pdf

Urban Libraries Council. (2016). Leadership brief: Building connected communities. Retrieved from

https://icma.org/sites/default/files/308133_ULC_Leadership_Brief_Building_Connected_ Communities.pdf
17
Wilansky, L. S. (2017, July 21). Five lessons for libraries looking to innovate in the 21st century. Retrieved from https://knightfoundation.org/articles/five-lessons-for-libraries-looking-to- innovate-in-the-21st-century

Public Libraries and Social Capital

Barclay, D. A. (2017). Space and the social worth of public libraries. Public Library Quarterly, 36, 267-273. doi: 10.1080/01616846.2017.1327767

Berndtson, M. (2013). Public libraries and placemaking. Paper presented at: IFLA WLIC 2013—Singapore—Future Libraries: Infinite Possibilities. Retrieved from http://library.ifla.org/224/

Frederiksen, L. (2015, January). “Our public library”: Social reproduction and urban public space in Toronto. Women’s Studies International Forum, 48, 141-153. doi: http://dx.doi.org/10.1016/j.wsif.2014.11.009

Johnson, C. A., & Griffis, M. R. (2014). The effect of public library use on the social capital of rural communities. Journal of Librarianship and Information Science, 46(3), 179-190.

Lopez, M. E., Caspe, M., & McWilliams, L. (2016). Public libraries: A Vital space for family engagement. Cambridge, MA: Harvard Family Research Project. Retrieved from http://www.ala.org/pla/sites/ala.org.pla/files/content/initiatives/familyengagement/Public- Libraries-A-Vital-Space-for-Family-Engagement_HFRP-PLA_August-2-2016.pdf

Norton, M. H. & Dowdall, E. (2017, January). Strengthening networks, sparking change: Museums and libraries as community catalysts. Retrieved from https://www.imls.gov/publications/strengthening-networks-sparking-change-museums- and-libraries-community-catalysts

Svendsen, G. L. H. (2013). Public libraries as breeding grounds for bonding, bridging and institutional social capital: The case of branch libraries in rural Denmark. Sociologia Ruralis, 53(1), 52-73.

Vårheim, A. (2014a). Trust in Libraries and Trust in Most People: Social Capital Creation in the Public Library. Library Quarterly: Information, Community, Policy, 84(3), 258–277.

Vårheim, A. (2014b). Trust and the role of the public library in the integration of refugees: The 18
case of a Northern Norwegian city. Journal of Librarianship and Information Science, 46(1), 62-69.

Public Libraries and Democracy, Social Unrest

Batchelor, O. (2017). Getting out the truth: the role of libraries in the fight against fake news. Reference services review, 45, 143-148.

Bats, R. (2016). Libraries after Charlie: From neutrality to action. Library Trends, 2, 128-142. Belletante, J. (2016). Putting crises behind us: A new opportunity for libraries. Library Trends, 65, 154-164.
Byrne, A. (2018). Democracy and libraries: Symbol or symbiosis? Library Management, 39, 284-294.

Cottrell, M. (2015a, May 1). Baltimore’s library stays open during unrest: Q&A with CEO Carla Hayden. American Libraries. Retrieved from https://americanlibrariesmagazine.org/blogs/the-scoop/qa-carla-hayden-baltimore/

Cottrell, M. (2015b, May 15). Libraries respond to community needs in times of crisis Baltimore, Ferguson just two recent examples of libraries offering refuge. American Libraries. Retrieved from https://americanlibrariesmagazine.org/2015/05/15/libraries-respond-to- community-needs-in-times-of-crisis/

Hart, G., & Nassimbeni, M. (2016). Libraries and a “better life for all”: The politics, processes, and promises of the South African LIS Transformation Charter. Library Trends, 65(2), 198-216.

Keseroğlu, H. S. (2016). Politics and Public Libraries in the Republic of Turkey. Library Trends, 65, 180-197.

Kranich, Nancy. (2013). Libraries and strong democracy: Moving from an informed to a participatory 21st century citizenry. Indiana Libraries, 32(1), 13-20. doi:10.7282/T37H1GZ5

Lor, P. J. (2013). Burning libraries for the people: Questions and challenges for the library profession in South Africa. Libri, 63, 359–372.

Lor, P. J. (2014, August). Risks and benefits of visibility: Librarians navigating social and political turbulence. Paper presented at the IFLA World Library and Information Congress, Lyon, France. Retrieved from http://library.ifla.org/836/1/200-lor-en.pdf

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Lor, P.J. (2016). Risks and benefits of visibility: Librarians navigating social and political Turbulence. Library Trends, 65, 108-127.

Merklen, D. (2016). Is the library a political institution? French libraries today and the social conflict between Démocratie and République. Library Trends, 65, 143-153.

Miller, W. M. (2015, August 16). Connecting libraries and social justice: One year after Ferguson at NCAAL. American Libraries. Retrieved from https://americanlibrariesmagazine.org/blogs/the-scoop/connecting-libraries-and-social- justice/

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Stilwell, C. (2016). Public libraries and social inclusion: An update from South Africa. In Gorham, U., Greene Taylor, N., & Jaeger, P.T. (Eds), Advances in Librarianship: Perspectives on Libraries as Institutions of Human Rights and Social Justice, 41 (pp. 123-146). Emerald, Bingley. doi: 10.1108/S0065-283020160000041006.

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Public Library Programs and Services

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Berman, E. (2016, March 15). How libraries can guide people through the maze of information available in the digital age. Retrieved from https://knightfoundation.org/articles/how- libraries-can-guide-people-through-maze-information-available-digital-age

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Nicholson, K. (2019). Collaborative, creative, participative: Trends in public library innovation. Public Library Quarterly, 38, ___. doi: 10.1080/01616846.2019.1571399

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College of Information and Communications

META 2