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Faculty Ombuds


Code of Ethics & Standards of Practice

The Faculty Ombuds works in accordance with a set of standards that models the level of practice for all organizational ombudsmen who are IOA members.

The Faculty Ombuds is a member of the International Ombudsman Association, the largest international association of professional organizational ombudsmen practitioners in the world. The ombuds operates within an established set of professional ethics and standards of practice set forth by the IOA. These traditions and values promote ethical conduct in the ombuds' day-to-day work and maintain the integrity of the profession.


Code of Ethics

The IOA Code of Ethics provides a common set of professional ethical principles to which members adhere in their work.
Code of Ethics [pdf]


Standards of Practice

The IOA Standards of Practice are based upon and derived from the ethical principles stated in the IOA Code of Ethics.
Standards of Practice [pdf]


Uniform Reporting Categories

The only information retained from contacts with the ombuds is related to the nature of the issue discussed. The IOA has developed a set of categories and subcategories under which issues, questions, concerns or inquiries can be tracked. This information is then used to classify the issues for which faculty members use ombuds services, identify trends in requests for services and develop professional development needs.
Uniform Reporting Categories [pdf]