Laurie Schreiner
Laurie Schreiner is professor and chair of the Doctoral Programs in Higher Education at Azusa Pacific University in southern California, having spent 30 years in higher education after receiving her PhD in Psychology from the University of Tennessee. Co-author of The Student Satisfaction Inventory that is used on more than 1,600 campuses across the United States and Canada, Schreiner is also co-author of Helping Sophomores Succeed (2009) and has served on the advisory board of the National Resource Center for The First-Year Experience and Students in Transition. She has consulted with more than 100 colleges and universities on issues of student success, strengths-based education, retention, academic advising, student satisfaction, and effective teaching strategies. An award-winning teacher and researcher, her latest book is entitled Thriving in Transitions: A Research-Based Approach to Student Success.

Charlie Nelms
As the chancellor of North Carolina Central University since 2007, Charlie Nelms has emphasized a culture of student success, which he defines as graduation with a relevant and valued credential. Nelms repurposed a North Carolina Central University College to provide academic support and skills training for underprepared freshmen and sophomores. He streamlined academic programs and campus operations to make the university more efficient, effective and responsive to student needs. Prior to joining North Carolina Central University, he served as vice president for Institutional Development and Student Affairs for the Indiana University system. As vice president, Nelms was responsible for a combination of duties on the Bloomington campus and system-wide that spanned university planning, institutional research and effectiveness, enrollment management, student affairs, academic support services, K-12 outreach initiatives, student retention, honors programs, and diversity and equity.