RETL 362 - Principles of Customer Service

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Course Description

Essential skills necessary to manage successful service operations, including retail, e-commerce, hospitality/tourism, food/beverage, and sports/event organizations.FS: 11/07/2018.CL: 2020.

College	HM - College Hosp Retail Sport Mgmt
Level	Undergraduate
Section	J10
Instructional Method	DWEB 100% Web Asynchronous
CRN	72626
Restrictions	CAMPUSICOL - USC Columbia CLASSIJR - Junior CLASSISR - Senior

Information is accurate as of April 27, 2024 (Subject to change)

Special Fee Notification

Students may be required to be proctored during online test completion. If students are unable to attend test proctoring sessions in person at the Distributed Learning office, additional fees may apply for online test proctoring if the course requires online testing.

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