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Moore School Student Ambassadors

A Moore School Student Ambassador’s primary function is to help prospective students understand the benefits of attending the Darla Moore School of Business and to recruit students who are interested in attending. Ambassadors show leadership, professionalism, pride and the desire to promote the Moore School while delivering superior customer service at all times.

Student ambassadors serve as the first point of contact to hundreds of potential applicants each year. Ambassadors provide excellent insight into what it is like to be a student at the Moore School and can identify easily with prospective students.

As front-line representatives of the school, student ambassadors are committed to excellence. The success of this program depends on a strong foundation built by devoted students. Student ambassadors play a key role in our events, offering a student's point of view to visitors and sharing their opinions and experience about going to the University of South Carolina.

Expectations
  • Commitment, perseverance and reliability

  • Good organizational skills

  • Good communication skills — particularly listening
  • Adaptability
  • Patience

  • A positive approach
  • Ability to be open-minded
  • A good sense of humor
  • Knowledge on college life (i.e. academics, campus life, athletics, facilities)
Reliability

If you offer to help with an event, you are expected be on time and stay for the entire shift as directed by your supervisor. If you have any problems attending or are running late, let your supervisor know.

Professionalism

Student Ambassadors represent the Darla Moore School of Business, so they are expected to take their role seriously.

Approachability

Be polite and friendly at all times. We want you to engage with the people you meet about the Moore School.

Tolerance

Respect different opinions and be sensitive to different cultures.

Confidentiality Agreement

All Student Ambassadors must sign a Moore School of Business Confidentiality Agreement and (position) contract.


Essential duties and responsibilities

  • Conduct tours of the school for prospective students, alumni and donors, special guests, and the general public.
  • Staff the desk at the Kane Welcome Center and the Center for Business Communications, along with the McKissick Family Foundation Deans Suite and the Office of Career Management as needed.
  • Answer a multi-line phone and transfer calls to the appropriate office(s). 
  • Perform administrative clerical and computerized tasks as needed.
  • Assist administrative staff with various secretarial/administrative assignments.
  • Assist with events hosted or co-hosted by the Moore School.
  • Greet and provide directions, general information and assistance to visitors, students and staff.
  • Provide outstanding customer service to all prospective students, alumni, donors and guests.
  • Maintain a business casual dress code (and business professional as specified) when acting in the ambassador capacity.
  • Attend monthly ambassador meetings.

Student Learning Outcomes

  • Prospective students will understand the benefits of attending the University of South Carolina.
  • Ambassadors will enhance their job readiness and leadership abilities, develop an understanding of their strengths and weaknesses, and improve their communication abilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Language skills

  • Ability to read and interpret documents such as office manuals, college publications and maps
  • Ability to independently write routine reports and correspondence
  • Ability to communicate well with prospective studentsand parents in person, on the phone and in writing
  • Strong organizational skills and attention to details

Computer skills

Computer competency in Microsoft Office is required, particularly with Word and Excel.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools or controls. While performing the duties of the job, the employee is regularly required to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee is frequently required to stand, walk or kneel. The employee must be able to lift or move up to 25 pounds.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


Apply to be a Student Ambassador

Thank you for your interest in becoming a Student Ambassador.

The goal of the student ambassadors is to educate prospective students, families, school groups and the general public on the programs, resources and student life at the Moore School. Student ambassadors represent the institution and serve as role models for the student body.

Requirements

  • Minimum 3.0 overall GPA
  • Must be graduating after Spring 2020
  • Must be a student in the Darla Moore School of Business
  • Must be able to provide at least 10 hours of availability each week
  • Must complete the full ambassador training program and a full tour certification in the Spring of 2019. Please note, students who will be studying abroad or otherwise away from Columbia for the Spring 2019 semester are ineligible to apply as they will not be able to meet this requirement.

Training

Student ambassadors-in-training will go through a semester-long training program and complete their tour certification by the end of Spring 2019. All training dates will be provided in advance and all trainee ambassadors are expected to attend every session for the full time.

Evaluation

Ambassador performance will be evaluated every semester. Ambassadors can look forward to professional feedback that will help prepare them for work outside the University of South Carolina.

Compensation

Ambassadors are paid $10 per hour and are eligible to work up to 20 hours per week.


Application

Applications will be available on Handshake on Wednesday, Nov. 21. If you have complications accessing Handshake, sophomores and juniors should go to the Office of Career Management and freshman should go to the university Career Center.

Applications are due by 11:59 p.m. on Friday, Dec. 7.

For any further questions, email the student director.