Comcast is offering free hotspot access during this time. This is useful for students who may not have Internet access at home. Mobile devices can detect these hotspots in public locations and businesses. To access the service, look for the “xfinitywifi” network name in a list of hotspots. For more information, call 1 (888) 936-4968.
Here are the options for students needing IT support with University e-mail, Blackboard and other applications.
Students can send an e-mail message to USCLTECH@MAILBOX.SC.EDU with a brief description of the issue and a call back number.
Students can call 803-313-7122, Someone will be answering that number from 9:00AM to 3:30PM Monday through Thursday, 9:00AM to 12:00PM Fridays. All other times a Voicemail can be left and an IT Staff member will return those calls.
Students can call the DoIT Service Desk at 803-777-1800. Service Desk Consultants can quick resolve e-mail access issues, Blackboard access, and issues with Network Usernames and Passwords.
Online Tutoring via Brainfuse: You may log into Brainfuse by:
1. Logging into your Blackboard account
2. Selecting the course in which you would like tutoring
3. Selecting “Tools”
4. Selecting “Brainfuse HelpNow”
5. Selecting “Brainfuse”
6. Clicking Submit
Phone Advising Option (Available If you do not have internet accesss for Academic Advisement)
Book a Virtual Appointment With a USC Lancaster Counselor:
Virtual counseling sessions will be offered to students via the VSEE app. How to instructions included below:
Email one of USC Lancaster counselors to schedule session
Download free VSEE app on computer, tablet or mobile device (email and password required to create an account)
Please schedule sessions within 24 hours in advance of desired session date to ensure availability. For urgent sessions please contact counselors to be scheduled promptly.
Phone sessions can also be scheduled upon request.
For any crisis or emergencies please reference list below and call 911.
Tips for Managing COVID-19 Anxiety
Guided Meditations and Exercises
What To Say and Not To Say To Someone With Anxiety
For questions concerning disability services accommodations, please email Annette Horton
All student accounts can still be accessed through Self-Service Carolina .
Students can make payments online or by mail to:
University of South Carolina Lancaster
Attn: Business Office
PO Box 889
Lancaster, SC 29721
Email correspondence should be directed to firstname.lastname@example.org.
The Business Office direct line is 803-313-7100. Voicemails are checked throughout the day and service is rendered promptly.