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University Technology Services


Outages and Events

Telephone Services

Outage/Event History

Date Status Notes
Telephone Equipment Repair
08/09/2018
12:30 PM - 05:46 PM
  • Aug 9, 2018 @ 3:35 pm: The phone system at 1244 Blossom and 514 S. Main St will be restarted. Users will experience a brief phone outage during this work.

Emergency

An unplanned outage to a critical system.

Following an earlier Network outage, some analog and digital phone service may be impacted.
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Telephone Equipment Repair
05/22/2018
07:30 AM - 07:47 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Telephone service to 1600 Hampton Street and 1600 Hampton Street Annex is down. Technicians have been dispatched.
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Telephone Equipment Repair
12/22/2017
10:00 AM - 05:14 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

AT&T will perform maintenance on the telephone switch.
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Automated Attendant and Call Distribution
12/12/2017
10:40 AM - 11:35 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Some on campus phones are unable to receive calls from off campus numbers. Off campus numbers are getting the busy single when calling the affected numbers. Technicians are currently working with AT&T to resolve the issues.
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Telephone Equipment Repair
12/07/2017
07:00 AM - 03:41 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Technicians will perform maintenance on the telephone switch to remove unused circuits.
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Telephone Equipment Repair
09/18/2017
08:40 AM - 08:43 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Due to a Network outage this morning, telephony users using IP Telephones will have to reboot their phones by unplugging the power supply to the phone or unplugging the data connection from the back of the phone. It may take a minute or so for the phones to completely reboot.
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Telephone Equipment Repair
08/29/2017
01:55 PM - 11:59 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Some calls from USC (Columbia Campus) telephones lines to Verizon Wireless cell phone customers are failing. Division of Information Technolgy has reported the issue to Verizon Wireless and will provide updates as they are known.
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Voice Mobility Services
06/29/2017
07:00 AM - 02:18 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology technicians will be repairing damaged fiber. During the repair, the University DAS Network (Interior AT&T and Verizon Cell phone) will be unavailable. AT&T and Verizon Cell phone service will be limited to exterior Cell Towers service and there may be areas of the affected building that may not have any cell service coverage.
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Telephone Equipment Repair
04/27/2017
06:00 AM - 07:14 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the University telephone system.
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Telephone Equipment Repair
02/17/2017
06:00 AM - 06:25 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS will perform maintenance on the telephone switch. While no service impact is expected, please be aware that a brief outage of some telephone numbers is possible.
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Telephone Equipment Repair
02/05/2017
08:00 AM - 09:23 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS will perform maintenance on the telephone switch.
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Telephone Equipment Repair
01/29/2017
08:00 AM - 09:39 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS technicians will perform maintenance on the telephone switch.
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Telephone Equipment Repair
01/22/2017
08:00 AM - 11:04 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS technicians will perform telephone switch maintenance.
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Telephone Equipment Repair
01/13/2017
07:00 AM - 07:26 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

UTS technicians will replace faulty hardware in the telephone switch on Friday, January 13th at 7:00 AM.
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