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University Technology Services


Outages and Events

Student Systems

Outage/Event History

Date Status Notes
Degree Audit System (DegreeWorks)
01/13/2018
08:00 AM - 05:08 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Critical DegreeWorks patches will be applied to Production. During the install, DegreeWorks will be unavailable.
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Student Information System (Banner)
01/06/2018
06:00 AM - 06:53 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The defect fix (authorized aid not being displayed on emailed statement) for the Banner student administration system will be promoted between the hours of 6:00 AM and 7:00 AM.
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Degree Audit System (DegreeWorks)
12/15/2017
11:00 PM - 10:19 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

DegreeWorks will be upgraded to a newer version. During the upgrade, DegreeWorks will be unavailable.
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Student Information System (Banner)
12/07/2017
06:00 AM - 06:13 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 6 a.m. and 7 a.m.
View Details
Student Information System (Banner)
12/06/2017
05:00 AM - 07:55 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
12/02/2017
06:00 AM - 06:31 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

A defect correction for the Banner student administration system will be migrated to Production.
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Student Information System (Banner)
11/23/2017
06:00 AM - 06:24 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Defect correction for Authorized Aid and memos not being showing for non-Columbia students will be migrated between the hours of 6:00 am and 7:00 am.
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Student Information System (Banner)
11/19/2017
08:00 AM - 04:31 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 8 a.m. and 2 p.m.
View Details
Student Information System (Banner)
11/16/2017
01:00 PM - 09:43 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Users may experience issues using services off of my.sc.edu and registering in Self-Service Carolina. Technicians are working on the issue.
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Student Information System (Banner)
11/15/2017
09:55 AM - 02:14 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Banner student system is currently unavailable for users.
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Student Information System (Banner)
11/03/2017
05:30 PM - 05:49 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The link for Enrollment deposit payments for USC Columbia undergraduate admissions on my.sc.edu will be updated.
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Student Information System (Banner)
11/01/2017
05:00 PM - 06:03 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be decommissioning four Banner web servers and making a DNS change.
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Student Information System (Banner)
10/27/2017
06:00 AM - 04:47 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Financial Statement of Responsibility rework changes will be migrated between the hours of 6 a.m. and 7 a.m.
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Student Information System (Banner)
10/25/2017
05:00 AM - 07:22 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
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Course Evaluation System (Class Climate)
10/23/2017
11:00 AM - 12:38 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Class Climate team is working to resolve an open issue, slowness may occur during this time.
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Student Information System (Banner)
10/21/2017
06:00 AM - 05:23 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Banner student administration system will be upgraded to newer version between Oct 21st, 6:00 a.m. and Oct 22nd, 11 p.m.
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Student Information System (Banner)
10/18/2017
06:00 PM - 07:07 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

New Banner 9 servers will be reprovisioned to match the new architecture in preparation for this weekends installations.
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Student Information System (Banner)
10/04/2017
05:00 AM - 06:46 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Banner code will be migrated to support the Data Warehouse interfaces between the hours of 5 a.m. and 8 a.m.
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Degree Audit System (DegreeWorks)
10/01/2017
06:00 AM - 10:39 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

DegreeWorks data file maintenance will be performed. During the maintenance, the system will be available but performance could be impacted.
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Course Evaluation System (Class Climate)
09/26/2017
03:40 PM - 04:42 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Taking a Class Climate evaluation is currently unavailable for survey takers. To correct this issue the Class Climate web server needs to be restored to an earlier snapshot.
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Course Evaluation System (Class Climate)
09/25/2017
08:00 AM - 10:14 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Patches will be applied to the Class Climate application. During this patching the system will be unavailable.
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Degree Audit System (DegreeWorks)
09/23/2017
08:00 AM - 09:09 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The DegreeWorks and Data Warehouse streams will be resynced to correct an issue with streams. DegreeWorks will be unavailable during this resync.
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Course Evaluation System (Class Climate)
09/11/2017
08:00 AM - 06:34 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Class Climate will be upgraded to the latest version.
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Course Evaluation System (Class Climate)
09/08/2017
06:00 AM - 05:11 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Class Climate survey system will be upgraded.
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Student Information System (Banner)
09/06/2017
06:00 AM - 07:36 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The August Clean Address patch will be applied to the Banner student administration system.
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Degree Audit System (DegreeWorks)
Student Information System (Banner)
09/06/2017
05:00 AM - 07:35 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Oracle security patches will be applied to the Banner student system, UC4, Grails, DegreeWorks and the Shibboleth databases. During the updates the impacted systems will be unavailable.
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Student Information System (Banner)
08/23/2017
05:00 AM - 07:36 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
08/11/2017
06:00 AM - 07:53 AM
  • Aug 10, 2017 @ 2:52 pm: The ODS Streams will be restarted during this window.

Planned Change Outage

A change to a system that causes an outage.

Student requests for online billing statements are not emailing correctly. This will be corrected with a promotion at 6 a.m.
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Student Information System (Banner)
08/09/2017
05:00 AM - 06:47 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
08/02/2017
05:00 AM - 06:18 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The student insurance import defect fix will be migrated between the hours of 5:00 a.m. and 8:00 a.m.
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Course Evaluation System (Class Climate)
07/27/2017
02:15 PM - 02:22 PM
  • Jul 27, 2017 @ 2:49 pm: Class Climate was experiencing slowness. The server was rebooted to resolve any issues reported.

Emergency

An unplanned outage to a critical system.

Class Climate services will be restarted after the server reboot.
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Student Information System (Banner)
07/21/2017
04:20 PM - 06:21 AM
  • Jul 21, 2017 @ 4:43 pm: Meal plans are currently not loading onto student accounts.

Emergency

An unplanned outage to a critical system.

Performance fix for AR Meal Plans UC4 batch will be migrated between the hours of 6:00 a.m. and 7:30 a.m. on Saturday, July 22 to resolve the issue with student meal plans.
View Details
Degree Audit System (DegreeWorks)
07/20/2017
06:00 AM - 09:33 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Configuration file for extraction requirements on DegreeWorks will be changed and the server will be restarted.
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Student Information System (Banner)
07/19/2017
05:00 AM - 06:35 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
07/16/2017
06:00 AM - 06:20 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Banner changes on student insurance will be performed between the hours of 6 a.m. and 2 p.m.
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Student Information System (Banner)
06/28/2017
05:00 AM - 06:16 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
06/07/2017
05:00 AM - 06:56 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
06/04/2017
06:00 AM - 03:58 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Banner student administration system will be upgraded between the hours of 6 a.m. and 2 p.m.
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Student Information System (Banner)
05/31/2017
05:00 AM - 06:23 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Life GPA custom form and batch load process changes will be promoted.
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Student Information System (Banner)
05/17/2017
05:00 AM - 07:02 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
05/07/2017
06:00 AM - 11:52 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 6 a.m. and 2 p.m.
View Details
Student Information System (Banner)
05/01/2017
09:55 AM - 10:28 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Issues with Banner UC4 have caused delays in scheduled jobs.
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Student Information System (Banner)
04/23/2017
06:00 AM - 12:05 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Banner student administration system will be unavailable due to a system upgrade. During the upgrade Banner and the Banner Data Warehouse will be unavailable.
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Student Information System (Banner)
04/19/2017
05:00 AM - 06:51 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
04/07/2017
02:00 PM - 07:24 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Banner INB, SSB and BDMS systems will be rebooted at 7:00 am Saturday morning to clear any lingering sessions/services from Friday mornings unexpected outage.
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Student Information System (Banner)
04/05/2017
05:00 AM - 03:15 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
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Student Information System (Banner)
04/02/2017
06:00 AM - 08:41 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Banner student administration system upgrade has been scheduled from 6 a.m. to 10 p.m. The systems impacted, including Cognos Report application, will be unavailable during the window. Users will not be able to login.
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Student Information System (Banner)
03/29/2017
05:00 AM - 06:25 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
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Student Information System (Banner)
03/22/2017
09:35 AM - 09:55 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

MY.SC.EDU applications are not responsive.
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Student Information System (Banner)
03/15/2017
05:00 AM - 06:10 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
03/08/2017
05:00 AM - 06:41 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
03/01/2017
05:00 AM - 07:00 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
02/22/2017
05:00 AM - 12:12 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
02/19/2017
06:00 AM - 11:29 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Application upgrade will be performed on the Banner student administration system between the hours of 6 a.m. and 2 p.m.
View Details
Student Information System (Banner)
02/15/2017
05:00 AM - 06:11 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
02/08/2017
05:00 AM - 06:10 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
02/01/2017
05:00 AM - 07:27 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
01/29/2017
06:00 AM - 01:27 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 6 a.m. and 2 p.m.
View Details
Student Information System (Banner)
01/27/2017
05:00 AM - 02:43 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 6 a.m.
View Details
Degree Audit System (DegreeWorks)
Student Advising Management (AdvisorTrac)
Student Information System (Banner)
01/25/2017
06:00 AM - 11:19 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Single sign on authentication CAS3 will be upgraded to newer version. CAS authentication service will be down for an hour from 6 AM to 7 AM on January 25. All the applications behind CAS authentication will be unavailable during this outage window.
View Details
Student Information System (Banner)
01/25/2017
05:00 AM - 07:14 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
01/15/2017
06:00 AM - 10:18 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 6 a.m. and 2 p.m. Data Warehouse reports will be unavailable Sunday.
View Details
Student Information System (Banner)
01/11/2017
05:00 AM - 06:57 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
01/03/2017
05:15 PM - 04:12 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Self Service Carolina is experiencing slowness.
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Student Information System (Banner)
01/03/2017
01:00 PM - 04:21 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Banner servers will be restarted at 1:10 pm in order to resolve slowness.
View Details
Student Information System (Banner)
12/20/2016
05:00 AM - 06:32 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 6:45 a.m. for Oracle security patching.
View Details
Student Information System (Banner)
12/17/2016
05:00 AM - 04:04 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system and the Data Warehouse between the hours of 5 a.m. Saturday, December 17th until 6 p.m. Sunday, December 18th.
View Details
Degree Audit System (DegreeWorks)
Student Information System (Banner)
12/14/2016
05:00 AM - 08:00 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Banner Grails and DegreeWorks will be unavailable for Oracle security patching.
View Details
Student Information System (Banner)
12/14/2016
05:00 AM - 07:59 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Student Information System (Banner)
12/11/2016
06:00 AM - 08:05 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 6 a.m. and 2 p.m.
View Details
Student Information System (Banner)
12/09/2016
10:00 AM - 01:48 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Fall Meal plans are currently not working. Students will not be able to use their fall meal plan when purchasing food using their Carolina Card. Technicians are currently working on the issue
View Details
Student Information System (Banner)
11/30/2016
05:00 AM - 04:46 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed on the Banner student administration system between the hours of 5 a.m. and 8 a.m.
View Details
Degree Audit System (DegreeWorks)
Student Information System (Banner)
11/18/2016
09:00 AM - 09:35 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Course attributes prior to 2013 contain erroneous attributes assigned to the CRNs Impact legacy records in Banner, DegreeWorks
View Details
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