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University Technology Services


Outages and System Maintenance

Search for Services or Outage Description

Informational Alert

Informational communication to customers about planned work.

Planned Change

A change to a system that does not cause an outage.

Planned Change Outage

A change to a system that causes an outage.

Emergency Outage

An unplanned outage to a critical system.

Resolved

An unplanned Emergency outage has been resolved.

Current Outages/Events

Service Outage/
Event Type
Description
Network Services
Offering(s) Affected:
Wired Networking
Sep 19, 2018 11:50 AM

Emergency

An unplanned outage to a critical system.

The Network Connection at the Beaufort Campus is down. Spirit Communications is working to restore service. Internet is not affected.
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Network Services
Offering(s) Affected:
Wired Networking
Sep 10, 2018 09:50 AM

Emergency

An unplanned outage to a critical system.

There is an issue with the Fiber running to 310 and 330 Lady Street. This affects both phones and data. A technician has been dispatched to assess the problem.
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Network Services
Offering(s) Affected:
Wireless Network
Jul 25, 2018 08:00 AM -
Aug 18, 2018 05:00 PM

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be migrating all resident hall access points into their own access point groups. During the migration the wireless will be unavailable in each dorm. July 25- July 30: Green Quad B, Bates House, Bates West, Capstone, Columbia Hall, East Quad, Elliot/Harper July 30- August 5: McBryde, Nada, Woodrow, Preston, Rutledge, South Quad, Legare/Pickney August 6: Thornwell August 14: Patterson Hall, Green Quad A, Green Quad C, Honors, Maxcy, Woman s Quad
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Upcoming Outages/Events

Service Outage/
Event Type
Description
Hosting Services and Technical Administration
Offering(s) Affected:
Virtual Server Hosting and Management
Sep 26, 2018: 04:00 AM - 08:00 AM

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be applying linux patches to the Banner, PeopleSoft and non ERP linux servers.
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Recent Outages/Events

Service Outage/
Event Type
Description
Student Systems
Offering(s) Affected:
Student Information System (Banner)
Sep 23, 2018: 06:00 AM - 07:00 AM

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed to the Banner student administrative system between the hours of 6 am and 7 am. Banner will be unavailable during the maintenance window. Users will not be able to login.
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Auxiliary Systems
Offering(s) Affected:
UC4- Maintenance
Sep 23, 2018: 06:00 AM - 11:00 AM

Planned Change

A change to a system that does not cause an outage.

Maintenance will be performed to the Enterprise Job Scheduler (UC4) between the hours of 6 am and 11 am. During this time UC4 application will be down.
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UTS Facilities, Inventory and Asset Management
Offering(s) Affected:
UTS Facilities
Sep 17, 2018: 09:45 AM - 06:13 PM

Emergency

An unplanned outage to a critical system.

Card Entry to buildings requiring you to scan in is not working at present. DoIT is investigating.
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For more information and assistance, please contact the UTS Service Desk at 803-777-1800.