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University Technology Services

IT Services for Faculty/Staff

Telephone Services

Basic Telephone Services

Basic telephone service provides many of the features needed by faculty and staff, including local and long distance, call waiting and holding, and voice mail.


  • Landline service
  • Analog, digital, and IP service available
  • Call pickup
  • Call coverage
  • Long distance
  • Three voice mail message storage capacity options
  • Voice mail received in your email
  • Fax messages received in your email
  • 911 emergency calls go directly to USC Police
  • Manage preferences online


  • University department and fund


  • Contact the UTS Service Desk for more information, to order basic landline telephone service, or to install, change, disconnect, or move a line, or for voice mail service.
  • Manage your telephone mailbox online at


  • Analog, digital, and IP services are available in most campus locations.
  • Voice mail message storage capacity:
  • Standard – approximately 20 minutes of recorded messages
  • Medium – approximately 40 minutes of recorded messages
  • Large – approximately 75 minutes of recorded messages
  • Basic telephone service does not include a telephone handset.


  • Basic telephone installation - $160
  • Basic telephone service - $19 per month for Agency Fund activities; University units covered under the Network Services rate charged monthly by FTE.
  • For a complete list of telephone rates, please see UTS Rates.