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University Technology Services

Improved SPAM Filter for Students

Effective October 16, 2017, students can view email messages that were flagged as SPAM in a new way. The university will implement FireEye Email Threat Prevention (ETP) to student email accounts. ETM  protects against advanced email attacks by filtering inbound email and their attachments for SPAM viruses, phishing, policy violations, and other advanced threats. Students do not need to take any action to install the new ETP program. 

What's different?

Users receive an email each morning around 6 a.m. that lists messages sent to their  student email account that were quarantined as SPAM. If an email is not SPAM, users can simply click the “Release” button to have the message delivered to their Inbox. 

How does the ETP work with Clutter?

Clutter is designed by Microsoft to filter low-priority emails. It sends messages from senders you’ve often ignored to the Clutter folder instead of to your Inbox. This feature can sometimes incorrectly filter messages and the Division of Information Technology recommends that you turn off Clutter to ensure you receive important messages in your Inbox. 

Where can you find more information?

Visit the Knowledge Base and select either of the following articles:

Email Notification

Frequently Asked Questions