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Office of the Provost

Blackboard Basics

Getting Started

Posting & Organizing Content

Assessments (Assignments & Tests)

Blackboard Collaborate Ultra

Blackboard Collaborate is an all-in-one web conferencing platform that allows instructors to hold classes online in real time or record lectures or short videos to post to your course site.

Collaborate Ultra Help

Adding Captions to Blackboard Collaborate Ultra Recordings

  • If a student registered with the Student Disability Resource Center (SDRC) requires captioning during a live session, SDRC has a contract with a company to provide live captioning. If the session is recorded, the caption track is captured as part of the recording. Blackboard Collaborate Ultra does not automatically closed caption a meeting. Live captioning means there is a person in the Blackboard Collaborate meeting who provides closed captioning as the meeting is happening.
  • If an instructor records a Blackboard Collaborate Ultra session without a captioner or creates a recording of a demonstration outside of a regular class meeting, the recording can be captioned by the Office of Distributed Learning (ODL). The recording can be downloaded, and the MP4 recording can be captioned outside Blackboard. Courses that are supported by ODL or that have students registered with SDRC have priority for this service. Contact ODL for transcription and closed captioning service at
  • If a Teams or Blackboard Collaborate Ultra meeting is recorded, then the recorded video can be uploaded to Microsoft Stream. Automatic closed captions can be turned on in Streams for the video.

Communication & Collaboration

Grading in Blackboard

Blackboard Ally (Alternative Formats)

Make course materials accessible to all students and continue to provide accommodations for specific students identified by Student Disability Resource Center (SDRC). Depending on the accommodation needed, you may be able to provide the accommodation using the Blackboard Ally tool, which provides Alternative Formats (audio, Braille, ePub, HTML, etc) of your course materials. Instructor Feedback can also provide the instructor with guidance to meet accessibility standards.

Contact Student Disability Resource Center (SDRC) about a specific accommodation need.

Other Tips & Tricks

24/7 Blackboard Support for Faculty, Instructors & Students during COVID-19

  • Blackboard support is available anytime throughout the day, night and weekend. Anyone, from any campus, in need of Blackboard support should call the Division of Information Technology Service Desk at 803-777-1800 and follow the prompts.

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