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Law Enforcement and Safety


Telecommunications Jobs

Learn more about the duties, requirements and application process for telecommunications professionals within the Division of Law Enforcement and Safety.

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Positions may be listed under Law Enforcement and Safety or University Police Department.

Selection Process and Salary [pdf] 
The selection process is very thorough and can take several months to complete. Salary is based on factors such as state job classification, level of education, years of experience and duties performed.

Questions?
Call 803-777-3821 to learn more.

 

Becoming a Telecommunications Operator

A telecommunications operator answers 911 and emergency calls and provides 24/7 dispatch, as well as video and alarm monitoring, including fire and burglar alarms on USC campuses across the state. The position offers on-the-job training to learn new skills in multi-tasking and technology. This job enables you to apply for the University of South Carolina tuition assistance program — one free class a semester after six months of full-time employment. 

Duties

  • Receives, evaluates and prioritizes emergency and non-emergency calls (including other law enforcement agencies), communicates effectively with various callers in order to obtain pertinent information, and assesses the nature of the call and appropriate call response. Answers routine inquiries, and refers calls not requiring dispatch to appropriate departments. Dispatches proper personnel via radio. Monitors and coordinates police field unit activity.
  • Monitors fire, burglar, Rave Guardian mobile app, and door prop alarm signals. Monitors video systems for suspicious activity and if necessary dispatches accordingly. Receives calls from university emergency call boxes.
  • Inputs, updates, requests, transmits and queries information from a variety of sources to include CAD and alarm systems, university databases, and NCIC.

Requirements

  • 18 years or older
  • United States citizenship
  • High school diploma or equivalent
  • Must provide information for and pass a comprehensive background investigation and polygraph
  • Should be able to effectively perform in a multi-cultural, educational environment
  • NCIC certified by SLED within six months of hire and maintain certification
  • Must successfully complete the basic telecommunications course at the SC Criminal Justice Academy within one year of hire date
  • Must have knowledge of keyboarding and be accurate in communicating electronically

Benefits

  • State of South Carolina health, dental and vision care options
  • Enrollment in South Carolina Retirement System or State Optional Retirement Program
  • Opportunities for training and professional development
  • Paid vacation and sick leave
  • 13 paid holidays per year
  • Tuition assistance after 6 months of full-time employment
  • Access to gym facilities
  • Opportunities for overtime