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University Health Services

Quarantine and Isolation

Coronaviruses are a large family of viruses that can cause illness in animals or humans. In humans there are several known coronaviruses that cause respiratory infections. These coronaviruses range from the common cold to more severe diseases such as severe acute respiratory syndrome (SARS), Middle East respiratory syndrome (MERS), and COVID-19. 

Quarantine and Isolation help prevent the spread of diseases such as COVID-19 that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine or isolation should stay home, separate themselves from others, monitor their health, and follow directions from their state or local health department.

We understand that isolation and quarantine can be a challenging and frightening experience for students, and we want to make sure your needs are met during this time. 

First, understand the difference between ISOLATION and QUARANTINE: 

ISOLATION 
Isolation housing is for those who test positive for COVID-19.  
Those who test positive should isolate in place according to the COVID Contact Tracer’s instructions for at least 10 days. Consistent with CDC guidelines,  

For most persons with COVID-19 illness, isolation and precautions can generally be discontinued 10 days after symptoms begin and they’re fever-free for at least 24 hours when symptoms improve and without the use of medications. Symptom onset is the date when symptoms first began, including non-respiratory symptoms.  

For those who never develop symptoms, isolation and other precautions can end 10 days after their first positive test.  

A test is NOT REQUIRED to return to class or normal activities after the isolation period ends. The CDC no longer recommends a test for clearance to return to class, campus activities or work.  

During isolation, students are not permitted to leave or have direct contact with individuals outside of isolation. 

QUARANTINE 

Quarantine is required when it has been determined that a student has been in close contact with someone who has tested positive for COVID-19.  Even though you may not be experiencing symptoms or have tested negative, you still may develop COVID-19, as symptoms can appear anywhere from 2 to 14 days after exposure to the virus.  

Individuals who have been fully vaccinated (2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines; or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine) do not have to quarantine, but should still monitor for symptoms.

CDC and SC DHEC guidelines allow you to end quarantine after day 7 (to return to regular schedule on day 8) if you do not develop any symptoms and you test negative on a COVID-19 disease test administered on day 6 or later.  

If you opt not to test and remain symptom free, you may end quarantine after day 10 (to return to regular schedule on day 11).  

If you choose to test and receive a negative result, please submit the Early Quarantine Release Affidavit, which can be found in your quarantine notice in MyHealthSpace.  

Students who believe they have come in close contact with someone with COVID-19 should contact the Coronavirus Phone Bank at 803-576-8511. Students will be monitored by the support team during quarantine and should immediately report the onset of any symptoms. 

You will receive a Secure Message in MyHealthSpace that gives you your specific dates for isolation or quarantine.

Important Numbers:  

9-1-1 for Medical Emergency  
COVID Case Manager: 803-528-4952  
Coronavirus Phone Bank: 803-576-8511  
DoIT Service Desk: 803-777-1800  
24/7 Mental Health Response: 803-777-5223  

Getting Prepared

Housing Assignment

A staff member from Housing or University Health Services will contact you about your quarantine/isolation location and the moving process. 

What to Bring

Currently, students are responsible for packing and bringing with them the items they will need for their minimum 10-day stay in isolation or quarantine housing on campus.  

We suggest you bring toiletries, medication or any equipment needed for routine medical treatments, any items needed for schoolwork, chargers for electronic devices, enough clothing to last for the duration of your stay, and anything that you may need for entertainment (books, laptop, phone, chargers, bed linens, etc.).  

Meals are provided on campus and delivered once daily (lunch, dinner, breakfast for the next day and a snack); you may bring food and drinks with you. Each room has a refrigerator and microwave.

COVID-19 Isolation/Quarantine Packing List 

The following packing list is divided into items you must take vs. suggested items, as well as items that will be provided for you. 

Forgotten essential items from your dorm room can be delivered to you by a friend/roommate and left at the front desk labeled with your name and room number.  Food delivery through restaurants is also an option.  Deliveries will be accepted at the front desk from 10:00am – 5:00 p.m. each day. 

Note: Breakfast, lunch, dinner, and a snack are delivered to your room each day. 

Must Take  

  • Cell phone, earbuds, chargers, and laptop/iPad  
  • Textbooks, pen, and paper (class materials)
  • Reusable water bottle  (the tap water is safe to drink)
  • Body wash, shampoo, and conditioner  
  • Deodorant  
  • Toothbrush and toothpaste  
  • Prescription medications  
  • Prescription eyeglasses/contacts and contact solution  
  • Comfy clothes for the number of days at the isolation dorm, pjs, socks and underwear  
  • Face masks  

Suggested Items  

  • Favorite snacks/drinks  
  • Coffee/tea pot, coffee, creamer, and sweetener  
  • Hairbrush, comb, and hairdryer  
  • Flip flops/shower shoes  
  • Slippers/house shoes  
  • Feminine care products  
  • Razors and shaving cream  
  • Over-the-counter medicines (fever reducers/pain relievers, antacids, cough medicine, sore throat lozenges, and antihistamines). Note that Tylenol/acetaminophen is recommended for COVID-19  
  • Throw blanket  
  • Tissues  
  • Hand soap  
  • Lip balm  

Parking and Shuttle Transportation 

Transportation is available to quarantine/isolation housing. Transportation services will be scheduled for you if you need transportation.  

Parking is available should you choose to drive. Please check with a Case Manager if you have questions about this 803- 528-4952.  

During Q/I

Campus isolation/quarantine housing address:  

Once you arrive for check-in:

  • Check in at the front desk.  
  • Take time to lie down, text loved ones you got there, or whatever makes you feel better!  
  • Contact your professors with your isolation circumstances.  
  • Expect a call from a case manager the following day.  

 

Your first day  

Expect calls or emails from the following and please answer the phone if you aren’t sleeping or not in an online class. They will explain more about how they can help you during your stay.  

Medical Support: To touch base to see how you are feeling and answer your medical questions.  

Case worker: A case manager will check in with you periodically.  

Depending on your location, various other staff may call to check in.  Please take or return these phone calls and ensure that your voicemail box is set up.  

Meals  

Food is delivered each day directly to your room. This includes three meals, (lunch, dinner and breakfast the next day), a snack and several beverages.  Your meal plan will be used to cover any meals provided. 

If you do not receive your box of food or have any concerns about food allergies & restrictions, please contact the front desk at 803-705-5000.

Deliveries  

If you have forgotten something and need an item brought to you, ask the person delivering the item to leave it with the front desk, labeled with your name and room number.  Food or groceries can also be delivered.  Please note that deliveries will only be accepted 10:00 a.m. – 5:00 p.m.

Campus isolation/quarantine housing address:  
National Advocacy Center - 1620 Pendleton St. Columbia, SC 29201 

Delivery and Other Services 
Breakfast, lunch, dinner, and a snack are delivered to your room each day.  Below are other options — or in case you forget and/or run out of any items. Deliveries are only allowed between the hours of 10:00 a.m. – 5:00 p.m.

Several companies provide on-campus delivery services to buildings or outside lobbies. The following list is provided as a convenience and is not an endorsement or certification of any business listed. 

RESTAURANT DELIVERY  

GROCERY & SUPPLY DELIVERY  

  • Instacart
    Express members pay a service fee, which is not a tip, starting as low as 1.9%. The service fee for non-Express customers typically starts at 5% ($2 minimum).  
    Tips are optional and the default tip is 5%, or it can be the percentage you chose for your most recent order, with a minimum suggestion of $2 per individual store delivery, may be adjusted at checkout or up to 24 hours after the order is delivered.  
  • Shipt  
    Annual or Monthly Membership Required  
    Delivery is free for members on orders over $35. For smaller orders, a $7 delivery fee is added to cover the costs of shopping and delivery.  
    Tips are not required but are greatly appreciated. Shoppers may tip in cash or within the app after receiving the delivery and 100% of the tip goes to the shopper.  

LAUNDRY SERVICES  

  • Lexington Dry Cleaning - good for on-campus and off-campus services   
    Drop off Service (have a friend drop it off at Devine Street location) - $1.75/lb.   
    Delivery Service (clothes are picked up then returned) - $1.75/lb.   
    Email candi@lexingtondryclean.com to ask for an application.   
    Clothes are accepted in any type of bag.  

Fire Alarms

Do NOT attempt to tamper with the smoker detectors as it will set off alarms. If a fire alarm sounds or you must evacuate the building, always wear your mask and follow instructions of the housing or campus authority on the scene. Consider keeping a mask by the door with your key and Carolina Card to grab in case of an emergency. 

Online Classes/WIFI  

If you are experiencing any difficulties accessing your virtual classwork due to poor WIFI connection, you can check out a Hotspot from the Thomas Cooper Library. Simply email Mary Alexander at malexand@mailbox.sc.edu with your student ID# and NAC room # and a case manager will deliver the Hotspot to your quarantine/isolation location. Be sure to drop it back off at the library after you finish your time in quarantine or isolation. 

Textbooks  

If you have textbooks that need to be picked up from the Russell House Book Store, please text a screenshot of your email confirmation to the Case Management phone number. Make sure to include your full name, the box number given in the confirmation email and your room number.  

Academic Support  

You can fill out this form so that staff in Student Ombuds Services may contact professors about the duration of absence from classes and request any consideration they are able to give in attendance and make-up assignments. go.sc.edu/covidstudentreport 

Access academic support services virtually from the Student Success Center: www.sc.edu/success  

Monitoring your health

You are required to participate in nurse monitoring which will be periodic phone calls and messages sent via your MyHealthSpace account. If you are in isolation, you will receive a survey the day prior to you checkout. You must complete this survey in order to be cleared to checkout.

If you have questions or concerns related to your isolation dates, log into your MyHealthSpace account. In the Messages tab, choose the option for “I want to send a message to COVID-19 nurse.”  

If you need to speak with a medical provider, you can call the COVID Phone Bank at 803-576-8511 or the Case Management phone number, so we can express you to a COVID nurse. Telemedicine appointments will be available as needed. You will need to complete a telemedicine appointment to be given prescription medicine by University Health Services staff. You may call the pharmacy at 803-777-5372 to speak to a pharmacist and request over-the-counter medication.   

This temporary residence is not a medical infirmary.  You are responsible for alerting 9-1-1 in the event of a medical emergency.  There is no medical observation unit and the quarantine/isolation space is not staffed with nurses or medical monitoring equipment.  If you do not believe you are capable of self-monitoring during your quarantine or isolation, please let your University Health Services case manager know immediately.    

University Health Services can deliver prescriptions from their pharmacy to you, as needed, as well as a selection of over-the-counter medications. The University Health Services Pharmacy will accept payment for your prescriptions and medication over the phone 803-777-5372. Once your order is ready and paid for, contact the Case Manager on duty to pick up and deliver your prescription. Be sure to include your name, date of birth and room number with your request. 

Well-being  

24/7 mental health response is available at 803-777-5223.  

We strongly encourage you to engage in the Cope and Connect group for students in isolation or quarantine. Sign up by visiting sc.edu/myhealthspace

Stay connected to your therapist or use our self-help therapy modules through Therapist Assisted Online (TAO). Check out this service and all available counseling services at sc.edu/mentalhealth.  

Join us for daily meditation or access our library on Facebook at @GamecocksLiveWell.  

Join us for yoga (Mondays 5:15 p.m., Wednesdays at 12:00 noon, Fridays 12:00 noon) or access our library on our Healthy Campus Initiatives YouTube channel.  

Look for virtual offerings from UofSC Campus Recreation on Instagram at @uofsc_campusrec

Group Counseling 
Group counseling is a powerful venue for growth and change and one of the most effective tools for addressing common issues among college students. Look at the different types of group counseling available and see if one is a good option for you.   

Covered by Your Student Health Fee 
Group counseling sessions are completely covered by your student health fee, paid with your tuition. To learn more or to sign up, visit Groups/Workshops tab in MyHealthSpace

Community Resources:

You can access the Richland County Public Library’s resources with an Education Card if you live on campus. This card is good for one year. Request an Education Card using the Ask Us form on the website (www.richlandlibrary.com). They will need to see proof of enrollment (screenshot of classes) or an active USC email address. The Education card can be renewed each year with verification.

Electronic services available: 

Leaving Q/I

When your Stay is Complete

24 hours before your check out, you will be contacted by a Case Manager. The Case Manager will schedule your check out time and transportation, if needed. If isolating due to positive COVID-19 result, you must complete symptom survey on final day of isolation to be cleared by a medical professional.  

Remember that you will need to complete the last full day of your isolation. For example, if your isolation is September 1-11, you will be able to check out on Setember 12.   

Please continue to practice prevention measures of COVID-19 such as wearing a mask, physical distancing, and frequent handwashing. 

Checkout procedures  

National Advocacy Center  
Once you are cleared to go back to campus, you can drop off your key at the security desk. Before leaving the room, call the front desk at 803-705-5000. Be sure to take all your belongings with you. You can check out any time between 8 a.m. and 5 p.m.

 

Isolation/Quarantine Protocols for Off-Campus Students  

Students who live off campus are required to isolate or quarantine in place at their residence if it’s safe to do so.  

Telemedicine visits are available through University Health Services.  

ISOLATION  

Those who test positive should isolate in place according to the contact tracer’s instructions for at least 10 days.   

For most persons with COVID-19 illness, isolation and precautions can generally be discontinued 10 days after symptoms begin and they’re fever-free for at least 24 hours when symptoms improve and without the use of medications. Symptom onset is the date when symptoms first began, including non-respiratory symptoms.  

For those who never develop symptoms, isolation and other precautions can end 10 days after their first positive test.  

A test is NOT REQUIRED to return to class or normal activities after the isolation period ends. The CDC no longer recommends a test for clearance to return to class, campus activities or work.  

You will be issued an isolation notice in MyHealthSpace providing you with the dates of your isolation.  
During isolation, students are not permitted to leave their residence or have direct contact with individuals outside of isolation. Those who isolate off-campus should use contact-free delivery services for groceries and food. Students who have tested positive should not have direct contact with anyone until cleared to return to campus.  

QUARANTINE  

Quarantine is required when it has been determined that a student has been in close contact with someone who has tested positive for COVID-19.  Even though you may not be experiencing symptoms or have tested negative, you still may develop COVID-19, as symptoms can appear anywhere from 2 to 14 days after exposure to the virus.  

Individuals who have been fully vaccinated (2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines; or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine) do not have to quarantine, but should still monitor for symptoms.

You will be issued a quarantine notice in MyHealthSpace providing you with the dates of your quarantine.

CDC and SC DHEC guidelines allow you to end quarantine after day 7 (to return to regular schedule on day 8) if you do not develop any symptoms and you test negative on a COVID-19 disease test administered on day 6 or later.  You may come to campus for testing provided you are symptom free.  

If you opt not to test and remain symptom free, you may end quarantine after day 10 (to return to regular schedule on day 11).  

If you choose to test and receive a negative result, please submit the Early Quarantine Release Affidavit, which can be found in your quarantine notice in MyHealthSpace.  

Students who believe they have come in close contact with someone with COVID-19 should contact the Coronavirus Phone Bank at 803-576-8511. Students will be monitored by the support team during quarantine and should immediately report the onset of any symptoms.  

If you live with others, stay in a specific “sick room” or area and away from other people or animals, including pets.  Use a separate bathroom, if available.  

When Your Isolation or Quarantine Period is Complete    

The CDC no longer recommends a test for clearance to return to class, campus activities or work.

If you have any questions about your return to campus, you can message a COVID nurse through MyHealthSpace or call the Coronavirus Phone Bank at 803-576-8511.  

 

 

Important Numbers:  

9-1-1 for Medical Emergency  
COVID Case Manager: 803-528-4952  (8 a.m. - 5 p.m.)
National Advocacy Center (NAC) Front Desk: 803-705-5000
National Advocacy Center (NAC) Security Desk:  803-705-5010 (for urgent issues between 5 p.m. – 8 a.m.)
Coronavirus Phone Bank: 803-576-8511  
DoIT Service Desk: 803-777-1800  
24/7 Mental Health Response: 803-777-5223


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