The Faculty Ombuds addresses problems and concerns that are outside the faculty grievance process and other formal channels. Somewhat similar positions exist for dealing with staff, undergraduate student concerns (Undergraduate Student Ombuds Services) and graduate student concerns (Graduate School Ombuds) at the University of South Carolina. The ombuds serves as a confidential, neutral, informal and independent resource for faculty concerns and conflicts.
In December 2006, Jim Augustine became a member in good standing of the International Ombuds Association. The Faculty Ombuds adheres to a code of ethics and standards of practice established by the International Ombuds Association.