Monitoring Prepaid Activity

In this topic, you will learn how to review prepaid activity using the Audit History page.

Steps:

1. Begin by navigating to the Prepaid Balances page.

    

   Click the Main Menu button.

   Step 1

2. Click the Customer Contracts menu.

   Step 2

3. Click the Determine Price and Terms menu.

   Step 3

4. Click the Prepaid Balances menu.

   Step 4

5. Click in the Business Unit field.

   Step 5

6. Enter the desired information into the Business Unit field.

    

   Enter "USCSP".

   Step 6

7. Click in the Contract field.

   Step 7

8. Enter the desired information into the Contract field.

    

   Enter "CON0000004".

   Step 8

9. Click the Search button.

   Step 9

10. Click the Audit History tab.

    Step 10

11. Use the Audit History page to monitor prepaid activity, such as changes in prepaid status that have occurred for each contract prepaid amount.

    Step 11

12. The Purchased Amount displays the full amount of the prepaid that the customer purchased.

    Step 12

13. The Date/Time Stamp field displays the system date on which the change was made.

    Step 13

14. The User ID field displays the name of the user who made the change.

    Step 14

15. The Action Type field displays a description of the change that was made.

    Step 15

16. The Status field displays the prepaid amount status after the change has been made.

    Step 16

17. The Remaining Amount field displays the prepaid amount that has not yet been utilized.

    Step 17

Congratulations, you have successfully learned how to review prepaid activity using the Audit History page.

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