Correcting Billing Interface Errors

In this topic, you will learn how to correct billing interface errors.

Steps:

1. Begin by navigating to the Correct Interface Errors page.

    

   Click the Main Menu button.

   Step 1

2. Click the Scroll Down arrow.

   Step 2

3. Click the Billing menu.

   Step 3

4. Click the Interface Transactions menu.

   Step 4

5. Click the Correct Interface Errors menu.

   Step 5

6. Click in the Interface ID field.

   Step 6

7. Enter the desired information into the Interface ID field.

    

   Enter "53".

   Step 7

8. Click in the Interface Line Number field.

   Step 8

9. Enter the desired information into the Interface Line Number field.

    

   Enter "1".

   Step 9

10. Click the Transaction Type list.

    Step 10

11. Click the Chargeable Line list item.

    Step 11

12. Click the Search button.

    Step 12

13. Use the PS_INTFC_BI page to review and fix bill header and bill line information.

    Step 13

14. Notice that the Load Status field displays an error message that the customer is invalid.

    Step 14

15. Next, correct the error by entering the correct Customer ID.

     

    Click in the Customer ID field.

    Step 15

16. Enter the desired information into the Customer ID field.

     

    Enter "0000050036".

    Step 16

17. Use the scrollbar to view additional information on the page.

    Step 17

18. Click the Save button.

    Step 18

Congratulations, you have successfully learned how to rectify the billing interface error. You can now run the Billing Interface process to create a bill.

Table of Contents  Start Topic