In this topic, you will learn how to credit a pending item and post it to a customer account.
Steps:
Begin by navigating to the Group Entry page.
Click the Main Menu button.
Step 1Click the Accounts Receivable menu.
Step 2Click the Pending Items menu.
Step 3Click the Online Items menu.
Step 4Click the Group Entry menu.
Step 5Click the Add a New Value tab.
Step 6Click the Add button.
Step 7Click the Look up Group Type (Alt+5) button.
Step 8Click the Billing link.
Step 9Click the Look up Origin ID (Alt+5) button.
Step 10Click the Online Bill Entry link.
Step 11Click in the Control field.
Step 12Enter the desired information into the Control field.
Enter "-100".
Step 13Click in the Count field.
Step 14Enter the desired information into the Count field.
Enter "1".
Step 15Click in the Item ID field.
Step 16Enter the desired information into the Item ID field.
Enter "CRITEM".
Step 17Click in the Customer field.
Step 18Enter the desired information into the Customer field.
Enter "SPN".
Step 19Click the SPN0000001 object.
Step 20Click in the Amount field.
Step 21Enter the desired information into the Amount field.
Enter "-100".
Step 22Click the Entry Type list.
Step 23Click the CR list item.
Step 24Click the Accounting Entries tab.
Step 25Click the Create button.
Step 26Click in the Oper Unit field.
Step 27Enter the desired information into the Oper Unit field.
Enter "CL".
Step 28Click the CL000 object.
Step 29Click in the Fund field.
Step 30Enter the desired information into the Fund field.
Enter "F0".
Step 31Click the F0 object.
Step 32Click in the Dept field.
Step 33Enter the desired information into the Dept field.
Enter "18".
Step 34Click the 180000 object.
Step 35Click in the Class field.
Step 36Enter the desired information into the Class field.
Enter "201".
Step 37Click in the PC Bus Unit field.
Step 38Enter the desired information into the PC Bus Unit field.
Enter "USCSP".
Step 39Click the Look up Project (Alt+5) button.
Step 40Click the 20000003 link.
Step 41Use the scrollbar to view additional information on the page.
Step 42Click the Look up Activity (Alt+5) button.
Step 43Click the Fabrication Lab Proposal link.
Step 44Click the Group Action tab.
Step 45Click the Action list.
Step 46Click the Batch Standard list item.
Step 47Click the OK button.
Step 48Now run ARUPDATE to post the credit item to the customer account.
Step 49Click the Accounts Receivable button.
Step 50Click the Receivables Update menu.
Step 51Click the Request Receivables Update link.
Step 52Click the Search button.
Step 53Click the ARUPDATE link.
Step 54Click the Choose a date (Alt+5) button.
Step 55Click the Current Date link.
Step 56Click the Run button.
Step 57Click the OK button.
Step 58Click the Process Monitor link.
Step 59Click the Refresh button.
Step 60Continue to click Refresh until the Run Status shows "Success" and the Distribution Status shows "Posted".
Step 61To verify that the credit item has been posted to the customer account, your next step is to navigate to the Collection Workbench.
Step 62Click the Accounts Receivable button.
Step 63Click the Collections Workbench menu.
Step 64Click the Look up SetID (Alt+5) button.
Step 65Click the USCSP link.
Step 66Click the Look up Unit (Alt+5) button.
Step 67Click the USCSP link.
Step 68Click the Look up Customer (Alt+5) button.
Step 69Click the SPN0000001 link.
Step 70Click the Search button.
Step 71Click the Items tab.
Step 72Use the scrollbar to view additional information on the page.
Step 73Congratulations, you have successfully learned how to enter CR pending item and post.