In this topic, you will learn how to create a Dunning Letter.
A Dunning Letter is typically sent to the sponsor once the invoice due date becomes past due for 30 days.
Steps:
Begin by navigating to the Extract Dunning Letter Info page.
Click the Main Menu button.
Step 1Click the Accounts Receivable menu.
Step 2Click the Customer Interactions menu.
Step 3Click the Dunning Letters menu.
Step 4Click the Extract Dunning Letter Info menu.
Step 5Click the Add a New Value tab.
Step 6Click in the Run Control ID field.
Step 7Enter the desired information into the Run Control ID field.
Enter "ExtrctS".
Step 8Click the Add button.
Step 9On the Dunning Letters Parameters page, you will enter the run control parameters, specifying whether the Dunning Letter should be extracted for one sponsor or multiple sponsors. The As of Date will be used by process to calculate how many days the invoice is past due.
Step 10Click the Look up SetID (Alt+5) button.
Step 11Click the USCSP link.
Step 12Click the Run button.
Step 13Click the Select option.
Step 14Click the OK button.
Step 15Click the Report Manager link.
Step 16Click the Administration tab.
Step 17Click the Refresh button.
Step 18Click the ARX33000 - ARX33000.pdf link.
Step 19Click the ARX33000.pdf link.
Step 20This Dunning Letter has been created for all sponsors with a due date of 30 days or over.
Step 21Congratulations, you have successfully learned how to run an extract Dunning Letter.