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College of Nursing

Health Process Redesign Center

Core Experts


Dr. Rita Snyder

Rita Snyder, PhD, RN  

Professor and SmartState Endowed Chair in Health Informatics Quality and Safety Evaluation

Director, Healthcare Process Redesign Center

Research Interests: Clinical Workflow Process Evaluation and Redesign; Impact Evaluation of System Interventions on Clinical Workflow Processes, Quality, and Safety Outcomes; Application of Innovative Methods and Technology to Clinical Workflow Process Evaluation and Redesign

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Kevin Bennett, PhD

Associate Professor

Ph.D., University of South Carolina, 2004

Research Interests: Care Delivery for Vulnerable Populations; Rural Minority Access to Health Care; Quality Improvement Research Focusing on Health Information Technology

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Bo Cai, PhD

Associate Professor

Ph.D., University of Auckland, NZ, 2003

USC Primary Appointment: Arnold School of Public Health, Biostatistics

Research Interests: Semiparametric Modeling, Longitudinal Analysis and Latent Variable Modeling; Survival Analysis and Spatial Modeling; Computational Statistics, Markov Chain Monte Carlo Methods and Sampling Methods; Child Health and Environmental Health Applications

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Nathan Huynh, PhD

Assistant Professor

Ph.D., University of Texas at Austin, 2005

USC Primary Appointment: College of Engineering and Computing, Civil Engineering

Research Interests: Workflow Modeling and Simulation; Healthcare Service Network and Logistics; Development of Mobile Applications for Healthcare Studies; Application of Healthcare Big and Small Data

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Carrie Queenan, PhD


Assistant Professor

Ph.D., Georgia Tech, Management Science, 2007

USC Primary Appointment: Darla Moore School of Business

Research Interests: Technology-Enabled Healthcare Operations; Quality in Service Operations; Impact of Culture on Process Improvement

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José Vidal, PhD


Associate Professor

Ph.D., University of Michigan, 1998

USC Primary Appointment: College of Engineering and Computing, Computer Science

Research Interests: Multi-agent Systems; Interdisciplinary Work Across Economics, Algorithmic Game Theory, Distributed Algorithms, Agent-Based Modeling, and the Social Sciences; Development of Agent-Based Simulations, Web Applications and Web Services