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Frequently Asked Questions

  1. Where does the directory information come from?
  2. Searching the Directory
  3. Updating Directory Information


Where does the directory information come from?

Student Information
The student information listed in the directory is built directly from the University Registrar's database of students who are currently enrolled. This information is updated once a week. The only information that does not come from the Registrar's database is the student's email address and alias. It is the responsiblity of the student to register and maintain their current email address.
Faculty & Staff Information
The faculty and staff information listed in the directory is built directly from the University Human Resources database of current University employees. This information is updated nightly Monday through Friday. The only information that does not come from the Human Resources' database is the faculty/staff member's email address and alias. It is the responsiblity of the faculty/staff member to register and maintain their current email address.


Searching the Directory

Why can't I find somebody I know that is at the University of South Carolina?
A person's first name as registered in the University databases may be different than their common name. So try this:
  1. Search for just their last name
    Ex: smith
  2. If that returns an error of too many matches then use the first letter of the first name and the "*" wildcard.
    Ex: r* smith
  3. If this does not return the desired results, try the Advanced Search and enter additional information such as the person's department, major, etc.

In addition, students may request that their information be supressed from the online directory.

What is somebody's email address, I know they have one?
Students, Faculty, and Staff are responsible for registering and maintaining their own e-mail addresses. Because many people have multiple e-mail address (central servers, college or departmenal servers, Internet Service Provider, etc.), we cannot attempt to guess their correct address. Therefore, some people may have an e-mail address even if the directory search indicates that they do not have an e-mail address.

Some possible solutions to find a person's e-mail address:

  • Contact the person via traditional methods (postal mail, telephone).
  • Try a internet e-mail search to see if the person has registered their e-mail address elsewhere. (Ex: Yahoo! People Search)
  • Go to USC's Home Page (http://www.sc.edu) or search USCMap for to find the Web page for the person's department. These pages usually have contact information (phone numbers, e-mail addresses, etc.) that are a good starting point for finding a person's e-mail address.

If you are successful is getting in touch with the person that you are searching for, please encourage them to visit the Online Directory (http://mel.csd.sc.edu/phonebook) and register their e-mail address.

What is the phone number for a department?
Departments are not currently stored in the Online directory. To locate information about departments please use the main University of South Carolina Home Page or USCMap which contain various departmental information such as phone numbers, web page addresses, e-mail addresses, etc.

Why can't I get more than 20 matches?
In order to prevent the Online Directory from being used to generate large e-mail or phone list for marketing purposes the University has decided to limit the number of matches a single search may generate to 20. By using wildcards and/or the Advanced Search users should be able to refine their search to indentify individuals at the University of South Carolina.


Updating Directory Information

My information is incorrect, how do I change it?
Please visit the Update Your Information page. It contains information how you can update the information in your directory entry.

I do not want my directory information listed on the Internet.
Students may request the suppression of online directory information.

To request the suppression of online directory information, you must complete a Privacy Request Form (AS-175) (available online at Office of the Registrar Intranet) and submit it to the Office of the University Registrar, Petigru College.

The information you requested suppressed will be removed by noon on the Monday following the date your request is processed.

Disclaimer: Students, Faculty, and Staff are responsible for registering and maintaining their own email addresses and FAX numbers. Updates can be made through VIP.
It is a violation of South Carolina law to use this personal information for commercial solicitation.

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