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FACULTY & STAFF | FACULTY MANUAL | OFFICE OF FACULTY SENATE
About the Office

The University Ombudsman serves as a confidential, neutral, informal and independent resource for faculty concerns and conflicts.

The Ombudsman holds all communications with those seeking assistance in strict confidence, and does not disclose confidential communications unless given permission to do so. The only exception to this privilege of confidentiality is when such a disclosure is required by law or where there appears to be imminent risk of serious harm.

The Ombudsman, as a designated neutral, remains unaligned and impartial. The Ombudsman does not engage in any situation which could create a conflict of interest.

The Ombudsman, as an informal resource, does not participate in any formal adjudicative or administrative procedure related to concerns brought to his/her attention.

The Ombudsman is independent in structure, function, and appearance to the highest degree possible within the organization.

The University Ombudsman is accessible to a defined population (the faculty). The University Ombudsman strives for impartiality, fairness and objectivity in the treatment of people and the consideration of issues. The University Ombudsman advocates for fair and equitably administered processes and does not advocate on behalf of any individual within the organization. These unique characteristics distinguish the ombudsman from mediators, arbitrators, and other alternative dispute resolution professionals.

The University Ombudsman adheres to the principles outlined in the Code of Ethics and the Standards of Practice of the International Ombudsman Association.

Communications made to the University Ombudsman are not notice to the organization. However, the Ombudsman may refer individuals to the appropriate place where formal notice to the University can be made.

Email is not appropriate for sharing confidential information. Please call me and we can arrange to meet in person.



Jim Augustine
University Ombudsman
803.216.3504

Carolina Spotlight: Jim Augustine

South Carolina Medicine: Jim Augustine


The Division of Student Affairs has a student ombudsperson, Lisa Jerald (777.4172) who deals directly with student concerns.

Employee Relations staff in the Division of Human Resources may be contacted at 777.7550 to address staff concerns.

Graduate students with conflicts or concerns should contact Dale Moore in the Graduate School at 777.8237

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