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PROTECTING OUR MOST VULNERABLE CITIZENS: LESSONS LEARNED FROM KATRINA TO IMPROVE READINESS IN NURSING HOMES


Research by Dr. Sarah B. Laditka
Health Services Policy and Management


About 3 million of America’s most vulnerable citizens reside in nearly 17,000 nursing homes, many located in high-risk areas. Although nursing homes have disaster plans in place, these plans might not adequately prepare them for a major disaster. The University of South Carolina’s Department of Health Services Policy and Management researchers set out to evaluate how administrators, staff, volunteers, and families responded to Hurricane Katrina. Researchers also investigated the effects of the disaster on administrators, staff, and residents in sheltering facilities in the short- and medium-term aftermath of Katrina. Their goal was to develop recommendations to improve preparedness to respond to complex disasters such as Katrina.

USC researchers targeted a mix of rural and urban nursing homes that sheltered Katrina nursing home evacuees in Mississippi for their study. They gathered this information through telephone interviews with 14 hosting nursing homes in Mississippi in October of 2005. They also conducted site visits with four selected host nursing homes in early November, during which they discussed administrators’ and staff experiences with the Katrina disaster. In late January and early February, researchers conducted follow-up telephone surveys with the 14 host nursing homes. They also interviewed several Mississippi public officials.

The outcome of the research revealed several valuable lessons. As far as systems-related lessons, they learned that administrators should establish close working relationships with community leaders because they are vital to securing assistance during an emergency. In terms of staff- and resident-related lessons, they learned that teamwork and conducting regular disaster drills is essential. There were also many supply, power, and communication-related lessons. In one example, the researchers discovered that nursing homes must establish redundant communication systems that do not rely on cell phones, landlines, or the Internet. Few hosting nursing homes have revised their disaster plans. However, a number have developed closer ties to the emergency management system in their communities.

Researchers also concluded that nursing homes should cross-train employees to serve as certified nursing assistants (CNA). This would help nursing homes to provide residents with personal care in emergencies, when CNA needs are likely to be understaffed. Further, they recommended that the staff should include individuals certified to operate a commercial motor vehicle to transfer residents during the evacuation. Researchers also determined that emergency preparations should include adequate supplies for at least seven days, including food and water for residents and evacuated residents, staff that may be unable to return home, evacuated staff, and family members. Medicine, medical/personal supplies, and disposable eating utensils for use when water availability is limited should also be on hand.

Researchers concluded that nursing homes should consider levels of planning for disaster preparedness. Specifically, they should prepare for localized and widespread disasters by defining and arranging for resources in the immediate area, in a second radius farther out, and a third radius. In widespread disasters, supplies such as water and food are needed. Finally, researchers concluded that mental health services should be available to staff and residents to assist them in coping with disasters, including their personal losses and aftereffects. These services should ideally be in place immediately following the disaster.

This project will make new knowledge available to improve preparedness plans for frail populations. Through continued research and training of health care professionals to prepare for potential disasters, researchers are convinced that the nation’s ability to have preparedness procedures in place to protect our society’s most vulnerable members can be improved. The project has also expanded the team’s extensive network of partners with South Carolina nursing homes to include nursing homes in Mississippi, providing a solid foundation for research extensions in the areas of preparedness, organizational management, and elder abuse.

USC researchers developed two experiential student-learning experiences, in part based on this research project. These experiences were incorporated into two health administration courses in the fall of 2005, Long Term Care Administration and Approaches and Concepts in Healthcare Administration. Pre- and post-tests showed significant improvements in students’ preparedness knowledge. The results of this research were disseminated to the policymaking, practice, and academic communities.

Biography

Dr. Sarah B. Laditka is an associate professor and the director of the Master of Health Administration Program in the Department of Health Services Policy and Management at the Arnold School of Public Health at the University of South Carolina. Dr. Laditka is also a senior research affiliate in the Office for the Study of Aging and in the South Carolina Rural Health Research Center at the Arnold School of Public Health. Her research has been published in more than 20 journals, including Archives of Internal Medicine, Health Services Research, Journal of the American Geriatrics Society, Journal of Applied Gerontology, Journal of Gerontology: Social Sciences, Social Sciences and Medicine, and Women and Health. The Federal Office of Rural Health Policy, Health Resources and Services Administration and the Centers for Disease Control and Prevention have funded her research.

Research Team/Collaborators:

All members of the project team are affiliated with the Arnold School of Public Health, the University of South Carolina. Principal Investigator: Sarah B. Laditka, Ph.D., Associate Professor, Health Services Policy and Management (HSPM). Co-Investigators: (alphabetical order) Carol B. Cornman B.S., RN, PA, Director, Office for the Study of Aging (OSA); Courtney B. Davis, MHA, Research Associate, OSA; James N. Laditka, D.A., Ph.D., Research Assistant Professor and Graduate Director of Epidemiology, and Director of Research, OSA, ASPH; Jane V.E. Richter, Dr.PH., RN, CHES, Director, Center for Public Health Preparedness; Sudha Xirasagar, MBBS, Ph.D., Research Assistant Professor, HSPM.