Bursar's Office




Physical Location
516/518 Main Street
Between Blossom & Wheat St.
Columbia, South Carolina

Office Hours
Monday - Friday
8:30 a.m. to 5:00 p.m.

Telephone (803) 777-4233
Fax (803) 777-7953

Mailing Address
University of South Carolina
The Bursar's Office
516 Main Street
Columbia, SC 29208

Student Loan Accounting

The primary responsibilities of the Office of Student Loan Accounting and Check Disbursement are:

  • Verification and disbursement of all Federal, Institutional and Private Financial aid funds.
  • Verification and disbursement of all University funds.
  • Maintenance of USC Student Accounts System.
  • Disbursement of travel advances.
  • Management of the student loan programs - Federal and Institutional.

CONTACT US:
Student Loan Accounting and Check Disbursement
Phone: (803) 777-8140
Fax: (803) 777-0038
Email: bursloan@mailbox.sc.edu
Mailing:
Student Loan Accounting, the Bursar's Office
University of South Carolina
Columbia, South Carolina 29208

Loan Repayment

Terms and Repayment
The student loan you received to help you with your education comes from a revolving fund. Your prompt payment of this loan will return monies to the fund, which can then be used by others for funding their education.
Federal Direct Loan Exit Counseling
Federal Direct Loans are not managed by Student Loan Collections.  If you are graduating or leaving school, you will need to complete your exit counseling HERE.   For more information on Direct Loans and repayment, please visit http://www.nslds.ed.gov/nslds_SA/

Perkins/Nursing/Health Professions Exit Counseling
Once you graduate, withdraw, or drop below half-time enrollment, you are required to complete exit counseling to understand your rights and responsibilities and repayment terms. To complete the Online Exit Counseling, go to www.heartlandecsi.com.

ECSI
The University has contracted with ECSI to service Perkins, Nursing, Health Professions and Primary Care Loans. While the University will still remain your loan holder, ECSI will be responsible for sending you billing statements, receiving and processing your payments, reviewing and processing deferment and cancellation forms, and addressing all of your other customer service needs.  Any emails or correspondence you receive from ECSI is legitimate and you should respond accordingly.  You may also access ECSI's website at www.heartlandecsi.com, where you can obtain instructions on using ECSI’s borrower services.
  
Inquiries regarding your loans may be directed to ECSI at 1-888-549-3274 or atwww.heartlandecsi.com.

Contact information:
Phone: (888) 549-3274
Fax: (866) 291-5384
www.heartlandecsi.com

Mail correspondence, forms and payments to:
ECSI
181 Montour Run Road
Coraopolis, PA 15108

Defaulting on a Loan
Default occurs when a borrower becomes past due in making a payment on his or her loans. Maintaining a good credit history is an important responsibility of any borrower and you must develop a habit of meeting your payment schedule.

Remember, you must make payments on your loan even if you do not receive a bill or repayment notice. Billing statements are sent to you as a convenience, but you are obligated to make payments even if you do not receive any reminders. You may not receive a notice if your address or name has changed. You must keep ECSI and the University of South Carolina informed of any changes in your name, address, phone number and email address.

If you fail to make loan payments on time or if you default on your loan, the consequences are serious:

  • Your loan may be turned over to a collection agency and your loan will become due immediately.
  • You will lose your deferment, cancellation, and forbearance options.
  • You will not be eligible for further federal or institutional student financial aid.
  • Your school academic transcripts will be withheld.
  • Your loan will be reported as delinquent to credit bureaus, damaging your credit rating.
  • Your total debt may be increased by late fees, additional interest, collections fees, court costs, attorney's fees and other costs.
  • Your state individual tax refund may be claimed and applied towards your delinquent loan balance.

If you are facing a large amount of debt, you might be tempted to skip or postpone some of your student loan payments. Instead, you should immediately contact ECSI to discuss repayment plan options, and to find out whether you’re eligible for a deferment or forbearance. They’ll work with you to help you avoid the serious consequences of delinquency and default. However, remember that you must apply for and receive permissionto get a deferment or other alternative arrangement.
If you do default, your loan will be accelerated (made fully due) and placed with one of our collection agencies. You would be responsible for paying all collection and/or legal fees incurred (up to 100% of the full amount owed).   You will be contacted directly by the collection agency and all future contact regarding your account should be made directly to that collection agency.  It is in your best interest to contact the agency as soon as possible to resolve the delinquency on your loan.

Coast Professional, Inc.
214 Expo Circle, Suite 7
West Monroe, LA 71292
www.coastprofessional.net
Phone: (800) 231-0225
Fax: (800) 682-1915
Email: info@coastprofessional.com

Williams & Fudge
300 Chatham Avenue
Rock Hill SC  29731
http://www.wfcorp.com/
Phone: (800) 849-9791
Fax: (803) 329-0797
Email:  wf@wfcorp.com

Todd Bremer Lawson
PO Box 36788
Rock Hill, SC29732-0512
www.tbandl.com
Phone: (877) 427-6544
Fax: (803) 323-5211
E-Mail: contactus@tbandl.com

Regulation on State Employees
Section 59-111-50 of the Code of Laws of South Carolina (1976), as amended, states:

“No person who has willfully defaulted on a National Direct Student Loan, a Guaranteed-Federally Insured Student Loan, a Nursing Student Loan, a Health Profession Student Loan, or a Law enforcement Educational Loan shall now or hereafter be employed by the State or any of its departments, agencies, or subdivisions until defaults are cured and loan payments are current; provided, however, that if such person and his lender voluntarily enter into an agreement after default under which terms the debt will be repaid and the lender confirms this agreement in writing with the State agency, department or subdivision, the loan shall not be considered in default but shall be considered as cured so long as the person complies with the terms of this agreement”.

Set Off Debt Collection Act
The Setoff Debt Collection Act  is designed to facilitate collection of debts owed by an individual to an agency of the State. Debtors to the University, which is a State Agency, with debts of $50.00 or greater and in arrears of ninety days or more will be reported to the SC Department of Revenue for potential set off against their SC individual income tax refunds. The Department of Revenue will place a hold on State income tax returns due debtors whose names have been submitted. The Department of Revenue will notify the taxpayer that the University has a claim against the income tax refund. The Department of Revenue will forward to the University the amount of the refund claimed less a $25 collection fee. The debtor must contact the University’s Student Loan Collections for additional information regarding his/her account. Student records will remain tagged until the financial obligation is satisfied.

The act gives the alleged debtor the right to file a written protest for the validity of the debt. The written protest must be submitted within 30 days from the date of notification of the University’s claim and contain the information below:

  • Your name
  • Your Address
  • Your Social Security number
  • Type of Debt in dispute
  • Detailed statement of all reasons you disagree with the debt amount or dispute that you owe the debt

The original written protest must be mailed to University of South Carolina.  For complete information, please contact Student Loan Collections at 803-777-4077 or burscoll@mailbox.sc.edu.

The debtor waives their right to protest if he/she fails to file a written request within 30 days.

Initial Loan Processing

Once the Financial Aid Office has approved your loans and notified you there are some initial in-take steps to be taken with our loan processor ECSI. In order to provide accurate and effective service please allow the Bursar's Office and ECSI 24 hours after you receive notification for your loan information to become available to complete these intake steps.

For Federal Perkins Loans:

Your FAFSA PIN is required to complete this process. If you do not have a valid PIN, you must go to the Department of Education's PIN site (http://www.pin.ed.gov)

  1. Log on to ECSI's website
  2. Provide Social Security Number, last name, and date of birth.
  3. Provide the FAFSA PIN when requested on the Student Authentication Network page.
  4. Make sure that you accept the terms of the agreement by checking the various boxes at the bottom of the pages.
  5. You must provide complete reference information for yourself, next of kin (a relative) and two additional references. Failure to complete all lines accurately will keep your loan from disburs-ing to your account.
  6. PROMISSORY NOTE- Read completely. Once you have read the promissory note you must electronically sign the note at the bottom of the page. The electronic signature consists of a check box plus your full legal name.

For Nursing, Health Profession, Dental, Private or other institutional loans:
Your ECSI PIN is required for authentication to complete this process.

  1. Log on to ECSI's website
  2. Provide Social Security Number, last name, and date of birth.
  3. Provide the ECSI PIN when requested on the Student Authentication Network page.
  4. Make sure that you accept the terms of the agreement by checking the various boxes at the bottom of the pages.
  5. You must provide complete reference information for yourself, next of kin (a relative) and two additional references. Failure to complete all lines accurately will keep your loan from disburs-ing to your account.
  6. PROMISSORY NOTE and/or DISCLOSURE STATEMENTS- Read completely. Once you have read the promissory note you must electronically sign the note at the bottom of the page. The electronic signature consists of a check box plus your full legal name.

Completing this process on-line, you will not need to complete a paper promissory note and initial interview process.

516/518 Main Street, Columbia, SC 29208 • 803-777-4233 • Fax: 803-777-7953
© University of South Carolina Board of Trustees