OneCarolina

Frequently Asked Questions

What is OneCarolina?

OneCarolina is the University's multi-year initiative to replace its outdated administrative computing applications, including Student Information Systems, Finance, Sponsored Programs and Human Resources into one easily-accessible, Web-based system.

What is the timetable for OneCarolina?

Planning for OneCarolina was completed during the 2008-2009 timeframe. The current plan is to complete all student modules by Fall 2013.

What is ERP?

Enterprise Resource Planning, also known as ERP, is one of the driving forces behind OneCarolina. ERP is a software suite designed to integrate data and business functions across campuses, colleges, departments, and offices. This will produce a standard computer system that serves the needs of every department on campus. It will run off a single Oracle database so that departments can easily share information and communicate more efficiently. The strategic approach to providing ERP solutions follows the "One University, One Network" model.

Why should the University use an ERP Solution?

The University of South Carolina has an enrollment of more than 40,000 students, and maintains eight campuses statewide. The size and scope of the University system, as well as the large number of services it provides to both the academic community and the State of South Carolina, necessitate a comprehensive approach to system-wide changes. With Enterprise Resource Planning, the OneCarolina project can assess, plan, develop, and implement a system that will be efficient and effective in management of University services. This approach is in keeping with the University mission of serving its extensive academic community and the state with excellence, and position it as a premier institution of higher education nationally.

How will OneCarolina improve the University?

Through OneCarolina, the University will continue on the roadmap for better automation and communication for each strategic business area. OneCarolina puts much of the business management in the hands of those responsible which provides for more efficient and faster change control over much of the day-to-day operations. ERP also makes available real-time secure business information to all areas of the University through a single, integrated database.

How will OneCarolina change the University?

OneCarolina will affect many areas of the University, meaning that change will be required. Many job functions may need to change to take better advantage of ERP functionality. For a successful ERP project, members of the University will need to support and adapt to such changes. Without change, the value of this project will be diminished and will slow team efforts towards University progress.

New software changes always run the risk of frustrating users, slowing them down and creating a difficult work environment. However, embracing the vision of ERP will generate a positive attitude and acceptance of the University's mission. A significant effort will be made to make sure the proper training is provided to all customers of the new software.

The additional function and technical capabilities and increased efficiencies of the new ERP services will help to enhance USC's stature and support its primary mission as a multi-campus public institution serving all of South Carolina and educators.

Will there be training?

Training will be available for all users of the system during implementation. Specialized training will be available for specific groups depending on their individual needs.

Will I have to upgrade my computer?

OneCarolina will be Web-based. A list of minimum computer requirements, including qualified browsers, will be available on this site once the ERP software has been selected.

Can I use a Macintosh to access OneCarolina?

Yes. OneCarolina will be Web-based, so you will be able to use a Mac as long as it meets the minimum computer requirements, has an Internet connection, and a qualified browser.

What will happen to VIP?

OneCarolina will eventually replace VIP and will offer you more services than currently available.

How will OneCarolina affect students?

OneCarolina will provide students with a Web-based self-service system where they will be able to perform most of their administrative needs. We expect to offer additional self-service features and allow students to customize their needs.

How will I access OneCarolina?

All systems that a user will be authorized to access will be entered through a password-protected Internet portal. Because it will be Web-based, users will be able to log on anytime and anywhere - even from home.

Where can I get more information?

If your questions and/or concerns were not covered on the OneCarolina website, please send an e-mail to us at onecarolina@sc.edu.  We'll do our best to answer your questions.
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